The Longemont Chengdu

The Longemont Chengdu Reviews

The Longemont Chengdu

No.8-A Jialingjiang Road, Chenghua District, Chengdu, Sichuan, ChinaView Hotel Details
The Longemont Chengdu
The Longemont ChengduThe Longemont ChengduThe Longemont Chengdu
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Guest Reviews of The Longemont Chengdu

9.3/10
Very Good
3679 review
Verified reviews
Location9.3
Amenities9.2
Service9.3
Cleanliness9.4
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All reviews(3679)
Positive reviews(3537)
Reviews with photos/video(831)
Easy to get around(770)
Close to train station(367)
Delicious breakfast(304)
Friendly front desk staff(178)
Nice bathtub(67)
Loved the night views(51)
Luxurious(49)
Clean pool(36)
Negative reviews(142)
M41980****
Superior Double Room
Stayed in Aug 2025
Solo traveller
2 review
10/10
Outstanding
Posted on Sep 13, 2025
The hotel is conveniently located right next to Chengdu East Railway Station, with very easy access via an underground passage directly from the high-speed train. The guest relations manager provided excellent service and even offered me two days of complimentary breakfast. The breakfast spread had a wide variety of options, and the taste was decent. It's a good choice for travelers. The only minor drawback was the noise from the street traffic downstairs.
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6/15
Response from Property: Dear guest, welcome to the Chengdu Longemont Hotel and thank you for your five-star rating. Our hotel's underground level (B2) connects directly to Chengdu East Station, offering direct bus and subway access. From the station, you can take the elevator directly to the hotel's first floor, making it very convenient and efficient. Due to our hotel's unique location, some noise levels cannot be completely avoided. If you find the noise too loud for your rest, please call Guest Services and they will provide earplugs or a room change. Breakfast is served on the third floor, featuring a rich fusion of Chinese and Western cuisine, including cakes, bread, pastries, noodles, milk, coffee, and more. Breakfast is served on the third floor, Monday through Friday (6:30 AM - 10:00 AM) and weekends (6:30 AM - 10:30 AM). We are committed to continuously improving our breakfast experience and look forward to welcoming you back.
M551348****
Superior Double Room
Stayed in Aug 2025
Couple
4 review
10/10
Outstanding
Posted on Sep 12, 2025
This was my second stay at the hotel, and its location, just a 5-minute walk from Chengdu East Railway Station, is incredibly convenient. As always, the hotel was very comfortable. The butler was incredibly attentive; he even messaged me beforehand to confirm the room arrangements, upgraded my room, and sent some complimentary fruit. The room offered a great, open view, perfect for overlooking Chengdu's night skyline. The smart partitioning between the bathroom and the main sleeping area was also a huge plus, as it meant I didn't have to worry about the light disturbing my companion if I needed to use the restroom at night. Highly recommended!
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Response from Property: Dear guests, thank you for choosing the Dragon Dream Hotel. Thank you for taking the time to leave us a review. It is our honor to be a part of your wonderful experience during your trip. We wish you all the best and a happy life.
Guest User
Superior Double Room
Stayed in Aug 2025
Couple
7 review
10/10
Outstanding
Posted on Sep 10, 2025
We loved our stay. Very convenient location nearby the Railway station that you could reach directly via floor B2. The view was stunning as we had a room on the 36th floor. Beds were a bit hard, but the room was very quiet and we slept well. You have to wear a hat in the swimming pool (68y per hat) and the gym was well-equipped.
Response from Property: Dear guest, thank you for sharing your stay experience. The hotel is located next to Chengdu East Station and can be reached by walking for 7 minutes from the East Square of Chengdu East Station. The transportation is convenient, and the passage on the second floor of the hotel (open from 06:00-24:00) can directly reach Chengdu East Station. It is very convenient to take public transportation or subway. In addition, the gym is located on the third floor of our conference center and is free to use with a room card. You can also go down to the second floor of the hotel, where there is a corridor leading directly to the third floor of the conference center. Thank you again for your review. Looking forward to your next stay!
Miqiqi
Superior Double Room
Stayed in Aug 2025
Couple
6 review
10/10
Outstanding
Posted on Sep 8, 2025
Facilities: Good. Cleanliness: Excellent. Location: Very close to Chengdu East. Service: The staff confirmed my check-in time via WeChat beforehand, provided clear directions to the hotel, and even gave me a complimentary room upgrade. I also received free fruit and cookies!
Original textTranslated by Google
Response from Property: Dear Guest, Providing you with a satisfactory stay is Xiaolong's greatest joy. Thank you for your kind review. The beauty of life lies in these simple pleasures. In this vast sea of ​​people, meeting you is a great blessing. Xiaolong will be waiting for you to come home!
Xixixigua🍉ya
Superior Double Room
Stayed in Aug 2025
Couple
13 review
10/10
Outstanding
Posted on Sep 8, 2025
Surprisingly good! I initially chose this hotel for its convenient location right next to the East Station and its 5-star rating, but the overall experience far exceeded my expectations. The bed and pillows, in particular, were incredibly comfortable. The pillows were actually the best I've experienced in the nearly ten hotels I've stayed at over the past few months, ensuring a wonderful night's sleep. Despite the hotel being an older establishment, it must have undergone a recent renovation as the interior decor doesn't feel dated at all. I also really appreciated the European-style design. The bathtub was exceptionally spacious, making for a very relaxing soak. The service was exceptional. A customer service representative called me in advance to help secure my reservation and even upgraded my room. They also provided welcome fruits and handmade cookies, which was a lovely touch and made me feel truly valued.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to leave us a review. Your sincere evaluation makes us very happy. We are pleased to see that you have felt at home here. Our team will continue to provide guests with warm, attentive and personalized service. We hope you have a memorable stay. Thank you again for your stay, and we look forward to seeing you again.
Mdm Poof
Superior Room (2 Beds)
Stayed in Aug 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Sep 7, 2025
The hotel was a comfortable stay. Rooms were big, ceiling is high and the view from the 40th floor was quite pretty! The buffet breakfast had an extensive selection of both asian and western food. For anyone catching the train from Chengdu East hogh speed rail station, the hotel is just one road (5-7min) walk from the hotel!! Couldn't be more convenient!
Response from Property: Dear Guset: Thank you for choosing to stay at The Longemont Hotel. The hotel is located at No. 8 Jialingjiang Road, Chenghua District, Chengdu, adjacent to the East Square of the East Railway Station, which is very convenient and fast. The hotel cluster has 3000 rooms, and you can overlook the city night view by staying on a high floor. We are honored to receive your praise and will continue to do so. We look forward to your next stay and wish you a happy life.
118749****
Superior Room (2 Beds)
Stayed in Aug 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Sep 6, 2025
The hotel's location is excellent, and the service was absolutely amazing! From the moment we stepped into the lobby, every staff member's warm smile and professional greeting made us feel incredibly valued. The rooms were spacious and luxurious, and the bedding was exceptionally comfortable, ensuring a perfect night's sleep. The dining experience was equally outstanding; the breakfast offered a rich variety of delicious options. The attention to detail was evident throughout, truly living up to its five-star quality. Our stay was absolutely flawless. We will definitely choose this hotel again and wholeheartedly recommend it to all our friends!
Original textTranslated by Google
Response from Property: 尊敬的賓客您好:我們始終致力於為賓客提供更好的入住體驗,高品質服務是我們一直以來追求的目標。酒店早餐是中西結合,有蛋糕,麪包,點心,麪條,牛奶,咖啡等,非常豐富,有多種選擇,早餐在酒店三樓,週一到週五(06:30-10:00),週末(06:30-10:30)。再次感謝您珍貴的評價,歡迎您的下次入住!
JJK_
Superior Double Room
Stayed in Aug 2025
Couple
6 review
10/10
Outstanding
Posted on Sep 4, 2025
Excellent location with very convenient transportation. It's directly accessible from the high-speed rail station, which is a huge plus when you're traveling with luggage. The staff were incredibly responsive and professional, addressing any issues immediately. They also offer luggage storage after check-out. Highly recommend for anyone needing to catch a high-speed train.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and detailed review. Our hotel is conveniently located next to Chengdu East Railway Station, a 7-minute walk from the East Square of Chengdu East Railway Station. We are pleased to see that you felt right at home here, and our team will continue to provide you with warm, attentive, and personalized service. Thank you again for your stay, and we look forward to welcoming you back.
M56825****
Superior Room (2 Beds)
Stayed in Jul 2025
Family
37 review
10/10
Outstanding
Posted on Aug 28, 2025
When traveling with kids, easy and convenient transportation is always a top priority. This hotel boasts an excellent location, and the service was incredibly patient and attentive. The front desk even helped me with a late check-out until 3 PM as I had a flight to catch. My stay was very pleasant. I just forgot to take photos [of the hotel], so I'm sharing a few pictures of Wenshu Monastery instead.
Original textTranslated by Google
Response from Property: Dear guest, it is Xiaolong's greatest joy to provide you with a satisfactory stay. Thank you very much for your kind comments. The beauty of life lies in this simple joy. It is a great pleasure to meet you in such a vast sea of ​​people. Xiaolong will be waiting for you to come home!
Nenene-
Deluxe Double Room
Stayed in Jul 2025
Family
7 review
10/10
Outstanding
Posted on Aug 25, 2025
On my recent trip to Chengdu, we stayed in a Luxury King Room at Dragon Dream Hotel Chengdu, and the experience was truly exceptional! Upon entering the room, I was immediately drawn to the massive 2x2 meter super king-size bed. The mattress had the perfect balance of softness and firmness; lying on it felt like being gently cradled by clouds. The comfort level was off the charts, ensuring even a light sleeper like me had a perfect night's rest. The room, spanning a generous 50 square meters, felt incredibly spacious with a well-thought-out layout, never feeling cramped. To the left upon entering, there was a wardrobe, a shoe-changing stool, and a mini-bar. A thoughtful touch was the small refrigerator, perfect for keeping drinks chilled. To the right was a vanity area with a dry/wet separation design, and the standalone bathtub was very large. After a tiring day of exploring, a hot soak in the tub completely melted away all my fatigue. Although the bathroom wasn't huge, it was fully equipped. The smart toilet was very comfortable to use, and the large mirror even had a heating function, preventing it from fogging up during showers – every detail was perfectly considered. The room's natural lighting and views were absolutely stunning, thanks to a full-wall, floor-to-ceiling window. During the day, sunlight streamed in unobstructed, making the entire room bright and airy. On clear days, we could even gaze at the distant, rolling mountains, offering panoramic views of both the bustling city and beautiful natural scenery. In the evenings, the room offered dazzling views of Chengdu's city lights, with the sparkling lights creating an incredibly captivating ambiance. Furthermore, the room's soundproofing was excellent; with the windows closed, all outside noise was instantly blocked out, allowing us to enjoy a peaceful and private space. The hotel's location right next to Chengdu East Railway Station was just a few minutes' walk away, making transportation incredibly convenient. Whether traveling by high-speed rail or taking Metro Line 2 or Line 7 to various attractions downtown, it was all very easy. The surrounding area also boasts numerous dining options and shopping malls, providing a one-stop solution for food, entertainment, and leisure. I was equally impressed by the hotel's service. From the warm welcome by the front desk staff during check-in to their prompt response whenever we had requests, I felt a genuine sense of warmth, just like being at home. They even offered complimentary luggage storage during check-out, which was incredibly thoughtful. The only minor drawback was that the elevator wait times could be a bit long during peak check-in hours; I hope the hotel can optimize this aspect. However, overall, my stay was fantastic, and I would definitely choose this hotel again on my next visit to Chengdu!
Original textTranslated by Google
Response from Property: 尊敬的賓客您好:感謝您選擇入住成都龍之夢酒店並且給予我們如此真摯的評價,看到您對我們酒店房間佈置、服務態度等細節的評價我們深榮幸,很開心能在您的旅行中給您提供一次如此滿意的入住體驗,針對您提到的入住期間高峯期電梯等待時間較長,我們對此感到抱歉也將進一步思考改進方案,感謝您提出的建議,希望不久能與您再次相遇!祝您生活愉快!
Tridi Ong
Superior Double Room
Stayed in Jul 2025
Solo traveller
7 review
9.0/10
Great
Posted on Sep 7, 2025
Spacious room with comfortable bed. Excellent location right across the road from the high speed rail station.
Response from Property: Dear Guset: Thank you for choosing to stay at The Longemont Hotel.Thank you for taking the time to leave us a review. Unfortunately, we did not receive a full score from you. We will continue to work hard to provide you with a high-quality service experience. Your support is the driving force behind our progress. We hope to meet you again soon! Wishing you a happy life!
videoyang
Superior Double Room
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Aug 17, 2025
Regal Plaza Hotel is conveniently located right across the street from Chengdu East Railway Station, making it an excellent choice for a layover. The hotel feels grand and luxurious. While it may not be brand new, the style and decor are well-maintained and still feel quite contemporary. A definite highlight is how incredibly spacious the rooms are, complete with a massive bathtub. The rooms are also very quiet, which was a big plus.
Original textTranslated by Google
Response from Property: 尊敬的賓客您好:非常感謝您對我們酒店服務和各方面的認可與建議,這是我們不斷前行的動力,也非常感謝您分享的入住體驗,我們會一如既往堅持為顧客提供貼心的服務,希望您繼續給予我們支持和鼓勵,期待您的下次5星好評哦。
M35121****
Superior Room (2 Beds)
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 13, 2025
For our trip to Chengdu, we specifically chose this hotel due to its close proximity to the train station. The elevator takes you down to B2, where an underground passage provides direct access to the train station, metro station, and bus terminal – incredibly convenient! Our room was quite spacious, and with kids, we could easily push the two beds together for a very comfortable night's sleep. The breakfast spread was excellent, offering a great selection of both Chinese and Western dishes, and everything tasted delicious. Overall, we were extremely pleased and would definitely book here again on our next visit.
Original textTranslated by Google
6/8
Response from Property: Dear guest, thank you very much for choosing our hotel and leaving such a wonderful review. We are honored to have brought you a pleasant stay. We are committed to creating a comfortable and elegant accommodation environment for our guests, making every guest feel at home and comfortable. We are constantly improving the quality of our hotel services. Thank you again for your review!
Qinglang2023
Superior Room (2 Beds)
Stayed in Jul 2025
Family
20 review
10/10
Outstanding
Posted on Aug 12, 2025
The hotel boasts an excellent location, right next to Chengdu East Railway Station. There's even a direct underground passage connecting it to the station's departure concourse. I chose this hotel for its sheer convenience, as I was taking a high-speed train from there for my trip to Jiuzhaigou and Huanglong. The rooms were sufficiently spacious, and the breakfast spread was quite generous. Overall, it offers good value for money. Furthermore, the staff at the hotel's in-house travel agency were very attentive and provided excellent service.
Original textTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您的讚賞與支持,我們會繼續努力,為您提供更加優質的服務和愉快的入住體驗,期待您再次選擇我們酒店,祝您生活愉快!
M324128****
Superior Room (2 Beds)
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 19, 2025
The highlight of my trip to Chengdu was definitely staying at the Longemont Hotel. Its location is incredibly convenient, literally right next to the East Railway Station, which made getting around the city a breeze. The room was clean, tidy, and very comfortable. The 45th-floor view room was absolutely stunning, offering breathtaking panoramic views of the entire city of Chengdu. Special thanks to the customer service manager for their excellent care. This is a hotel I would love to stay at again on my next visit to Chengdu. I've already recommended it to my friends, and I highly, highly recommend it!
Original textTranslated by Google
Response from Property: 尊敬的賓客您好,非常感謝您對我們酒店服務和各方面的認可,這是我們不斷前行的動力,也非常感謝您分享的入住體驗,我們會一如既往堅持為顧客提供貼心的服務,希望您繼續給予我們支持和鼓勵,期待您的下次5星好評哦。