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W San Francisco
4.3/5135 Reviews

W San Francisco

South of Market (SOMA) San Francisco|0.08km from San Francisco Museum of Modern Art
I used to be a frequent guest at the W SF back when it was Starwood but had not visited since Marriott took over the W Brand. I did try and stay last year but before arriving I read that the restaurant was closed and I asked the hotel what they were doing as an alternative, but they had absolutely nothing for Platinum Breakfast (other than 1k points per stay which is a HUGE downgrade), so I opted for another hotel. I had high expectations for this stay as I had previously loved this hotel, but as a frequent traveler in Marriott brands and having one of their Highest Elite traveler statuses (and staying at W Brands lately), I knew service levels were still suffering post pandemic. Unfortunately, it started low right from the beginning. I had confirmed a Studio Suite in advance. When I arrived, I was given a corner room that almost seemed smaller than standard rooms (Room 2109). I inquired about upgrades to larger rooms, and I was told no, because it was a busy weekend, and nothing would be available. I checked on the app and saw that every room type was available for the length of my stay and beyond. I was basically DOWNGRADED. Once settling into the room, then I realized the major issues. Smaller rooms should be easier to clean, right? Well, this one not only had carpet stains, but I quickly found out that the ”Marriott Commitment to Clean” was actually a Commitment to Ignore. Not only were their stains on the carpet and dust and dirt in the windowsills, I found a previous guest's room keys sitting on the counter. Obviously, the room was just ”re-set” and not inspected or cleaned at all. I guess the promised sanitizing was out of the question. We then went to get some ice and noticed that the ice bucket was half filled with standing water. It was disgusting! Thats not the worst part, I then found a pair of women's ”play-style” lingerie slightly soiled sitting on the floor by the sofa. I mentioned the cleanliness issues to the Front Desk, but the representative simply stared at me and then asked if there was anything else I needed? I should have been a bit more insistent that they take it down, but I was so shocked I did not. The room setup, although smaller than what I wanted and pre-confirmed, was also not great. There is no storage at all other than the closet. There are no drawers at all or other places to keep clothes or anything else. If you have two suitcases, you are going to have to keep them out as there is no place to put them in the closet. Other than the Front Desk and Room Condition, we had a nice stay, although the Room is really what we paid for. The rest of the staff we interacted with were friendly and helpful. The breakfast staff were great, and the food was amazing! Kudos for them for sure! Actually, the only place I was every recognized or thanked for being a Marriott Elite was from the hostess at Breakfast. The bellhop was also quite nice and helpful when we checked-out and needed to store lugga

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Top rated hotels in San Francisco

Searching for hotels near San Francisco Museum of Modern Art? Compare room rates and reviews to find your ideal stay.
Hotel Union Square San Francisco
3.7/51 Reviews
San Francisco Downtown
My parents and I enjoyed our stay at HUS. The staff were enthusiastic and helpful. They have an option where they can send you text messages to check up on you. The room was clean and organized. I would agree with other reviews that there was a slight smell to the room, probably because the building is so old. Nonetheless, the hotel was a good value for the money and the location was great! We bought the parking package online that included valet parking, which helped save us 50% of the parking costs. When parking, there are a few curbside spaces right in front of the hotel off of Powell St. We didn't know if we could drive onto Powell St., since the public transit rail goes right through the street, but yes, we are allowed to drive onto that street. Also, the hotel stay required us a $100 deposit that gets refunded when we finish our stay without causing damage.
San Francisco Marriott Marquis Union Square
4.6/590 Reviews
South of Market (SOMA)
Very good hotel. Consistent Marriott standards. The supplementary gifts on the executive floor of the hotel add convenience and pleasure to the journey. In particular, the timely and friendly service of Ctrip's customer service is even more commendable.
Hotel Ikon
3.3/586 Reviews
San Francisco Downtown
My room and furnishings were acceptable for my four day business stay. The room door has large gaps around it, though. This permits all hallway noise to be heard in the room. Worse, it allows all the ********* smoke into the room. My coworker was two floors up from me and complainedbabout the same issue I had trouble sleeping because the ********* smoke was so thick in my room. I stuck a towel under the room door, where the biggest gap was, but I had nothing to block the gaps on the top or the sides of the door. Without the ********* smoke issue and some noise issues, I would recommend Hotel Icon to male travelers.
W San Francisco
4.3/5135 Reviews
South of Market (SOMA)
I used to be a frequent guest at the W SF back when it was Starwood but had not visited since Marriott took over the W Brand. I did try and stay last year but before arriving I read that the restaurant was closed and I asked the hotel what they were doing as an alternative, but they had absolutely nothing for Platinum Breakfast (other than 1k points per stay which is a HUGE downgrade), so I opted for another hotel. I had high expectations for this stay as I had previously loved this hotel, but as a frequent traveler in Marriott brands and having one of their Highest Elite traveler statuses (and staying at W Brands lately), I knew service levels were still suffering post pandemic. Unfortunately, it started low right from the beginning. I had confirmed a Studio Suite in advance. When I arrived, I was given a corner room that almost seemed smaller than standard rooms (Room 2109). I inquired about upgrades to larger rooms, and I was told no, because it was a busy weekend, and nothing would be available. I checked on the app and saw that every room type was available for the length of my stay and beyond. I was basically DOWNGRADED. Once settling into the room, then I realized the major issues. Smaller rooms should be easier to clean, right? Well, this one not only had carpet stains, but I quickly found out that the ”Marriott Commitment to Clean” was actually a Commitment to Ignore. Not only were their stains on the carpet and dust and dirt in the windowsills, I found a previous guest's room keys sitting on the counter. Obviously, the room was just ”re-set” and not inspected or cleaned at all. I guess the promised sanitizing was out of the question. We then went to get some ice and noticed that the ice bucket was half filled with standing water. It was disgusting! Thats not the worst part, I then found a pair of women's ”play-style” lingerie slightly soiled sitting on the floor by the sofa. I mentioned the cleanliness issues to the Front Desk, but the representative simply stared at me and then asked if there was anything else I needed? I should have been a bit more insistent that they take it down, but I was so shocked I did not. The room setup, although smaller than what I wanted and pre-confirmed, was also not great. There is no storage at all other than the closet. There are no drawers at all or other places to keep clothes or anything else. If you have two suitcases, you are going to have to keep them out as there is no place to put them in the closet. Other than the Front Desk and Room Condition, we had a nice stay, although the Room is really what we paid for. The rest of the staff we interacted with were friendly and helpful. The breakfast staff were great, and the food was amazing! Kudos for them for sure! Actually, the only place I was every recognized or thanked for being a Marriott Elite was from the hostess at Breakfast. The bellhop was also quite nice and helpful when we checked-out and needed to store lugga
Herbert Hotel
3.5/5102 Reviews
San Francisco Downtown
I love the Herbert Hotel. It's clean, simple rooms are welcoming and comfortable. Situated in the centre of Union Square, it is convenient to restaurants, theatres, stores, the cable car and the railway station. I can't wait for my next visit to San Francisco!
Hotel Zelos San Francisco
4.3/5100 Reviews
South of Market (SOMA)
The hotel is located in the Union Square in the city center, and the transportation is very convenient. It is only five minutes walk from the Dangdang bus terminal. There are a lot of buses at Bart station, and the 30th doorway can directly reach the San Francisco Golden Gate Bridge. Breakfast can be settled in the opposite starbucks. Sorry for the lack of photos in the room. The modern decoration is basically clean. The only problem is that there is too much homeless in the city center. If it is too late, it is recommended not to go out alone.

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San Francisco Travel Guide

Book your hotel on Trip.com for an amazing travel experience. Planning a trip to San Francisco? San Francisco is a city with tons of tourist attractions. You'll never want to leave! You can stay 3-5 days at hotels in San Francisco without running out of things to do.

San Francisco International Airport is the primary airport in San Francisco. It's easy to reach San Francisco. The city can be reached by plane, train, and car.

There are 269 hotels in San Francisco on Trip.com, including luxury, boutique, and budget hotels. As a popular tourist city, San Francisco has many renowned chain hotels. Howard Johnson is the top choice of many travelers in San Francisco. If the comfort level of your trip is important, there are many choices in San Francisco, such as hotels under the Howard Johnson brand. Hyatt Centric Fisherman's Wharf San Francisco in San Francisco is a favorite among Trip.com users. Hotel Zelos San Francisco is also one of the most frequently chosen hotels.

If you stay at a hotel in downtown San Francisco, nearby attractions like Hayes Valley, San Francisco Federal Building, San Francisco City Hall can be your first stop. If you want to spend a fun vacation with your family, locals recommend visiting Redwood Shores, San Francisco Bay, Big Sur. You can also visit top-rated attractions like Golden Gate Bridge, Chinatown San Francisco, Union Square. Upon departure, you can head to popular commercial areas like Napa Premium Outlets, HYATT House Belmont/Redwood Shores, San Francisco Premium Outlets to buy souvenirs or travel accessories.

Average seasonal TemperatureNight

• Spring: 56.71°F during the day, 50.67°F at night

• Summer: 61.23°F during the day, 54.43°F at night

• Autumn: 64.9°F during the day, 58.08°F at night

• Winter: 59.77°F during the day, 53.26°F at night

Average seasonal Rainfall

• Spring: 48.515747 cm

• Summer: 9.224409 cm

• Autumn: 1.0748031 cm

• Winter: 35.55118 cm

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