Hotel Panamericano

You can do a walking city tour, with no need for private guide. Many historical /touristic places are very near by: Palacio de la Moneda, Cerro Santa Lucia, Plaza del Armas, Santiago Cathedral. It is also close to Moneda metro station if you want to go further. The staff is also very polite and helpful, they really care about guests and if you have any doubts or need any help, they are ready to assist. I strongly recommed.

The room is spacious and clean. Above all, this hotel is close to many sightseeing spots. I can visit many places within 10 minutes walk. Highly recommended.

Wonderful hotel! Very tasty breakfast. All staff are awesome, but we want to express our appreciation especially to Miguel. Miguel’s English is excellent and he helped many times to resolve some language barriers and important questions about our travel.

This hotel was a great choice. The front desk staff spoke good English. They were very good about answering our questions and giving us directions.

Breakfast buffer is good. Location is good. Service is good. However, the hotel is old. Baseboard is broken and you can see the nails. Telephone did not work at all. It has shower, no bath tub. Shower water is not hot enough. The staffs do not speak much English; mostly Spanish.

No response back from late check in request, so did not stay

Generally, I am easy person, but charged of amount of dollars that not match services , it make me Upset. Hotel was not clean, Breakfast was not good. manager of the shift was not perfectional and rude. only thing make me happy had shower. the rest was not The time I arrived, They could not find my information. I booked my reservation Dec 22 2022 mouths ago . I had my conformation and Itinerary but they denied that we do not have your information and you need to prove it .. finally, I have to pay for my reservation twice.

I stayed 3 nights in the so called executive single room. My room was of a decent size, with all the appropriate amenities including a chair, a table, etc. There was also a small balcony, which was a nice surprise. The balcony was overlooking the street, which ended to be relatively quiet (Saturday and Sunday felt pretty dead in this area though). The bathroom was also spacious, everything worked properly, with enough hot water and a proper water pressure. The room looked clean to me and there was no issues with housekeeping. I could tell that the room furnishings were worn out though, like old furniture, etc. It didn’t bother me much because of my short stay, but it was quite apparent nonetheless. A/C also looked old and it was a bit noisy. The buffet breakfast was adequate. It didn’t have a plenty of choices but it was OK for me. In terms of location, as you probably already know, it is very central. I walked to the hotel back from San Cristobal's Funicular Station (taking Uber there) and also walked everywhere. If you don’t like walking, then Uber is readily available in the area. Also, as I said earlier, keep in mind that this area is pretty dead on weekends. On weekdays the area comes to life and there are many restaurants next to the hotel that offer lunch menus. In terms of service I can’t say much because I barely asked for anything. But it seemed OK. Wi-Fi in my room was non-existing. This was a bad experience. But I suspect it was because of my room’s location. Otherwise Wi-Fi worked OK on the floor or in other places. The hotel also charges for everything, even for a bottled water in your room that is there on your arrival. All in all, not a bad experience. I am giving 4 stars but it is more like 3.5 stars review. I would recommend it for a short stay.