Casa Sanchez Hotel

About two years ago I visited this hotel but was staying in different one they gave us a tour and it was very well kept so I booked to stay on this trip. I was not even able to stay one night as the room was not well kept at all with wallpaper coming off the walls, shower not clean and blinds in room were terrible. Within 2 hours of checking in I went to the front and let them know it would not be possible for me to stay and ask if they could offer any part of refund since I was staying 4 nights I was told since it was booked through ******* they would not offer anything. To make sure my review is honest the cancellation policy was 3 days before arrival so they were not required to give me refund. I walked and found another hotel and moved within 3 hours of check in.

Excellent service and information provided by the staff. Even though we got to breakfast too late on checkout they put together something for us, so generous. The common areas of the hotel are very welcoming and nice to hang out in. Our bed’s mattress collapsed when we got in to the room, but even though it was around 20h/8pm they sent us a carpenter who fixed it. Otherwise, I’d say the room was at the height of the price. Great location for discovering Zona Colonial which has been degrading lately so nice to stay at a place that is still in walking distance for everything. You’re more than done in four days.

Likes: nice staff, AC and fan, daily cleaning, self-serve coffee and water, basic breakfast (4 options) Dislikes: weak water pressure in shower, flimsy door lock, safe is not mounted so someone can just walk off with it so we never used it

It’d be convenient if they had a bus boy to carry the luggage to the room. It’s a long way to walk carrying 4 suitcases.

Location is central to all the zona colonial activities. Really enjoyed this hotel.

The sewer smell was unbearable I couldn’t sleep the first night. Terrible. Pool extremely dirty no one used it. Owner very rude, fruit on breakfast old saggy. Dirty hidden kitchen. Mangu horrible. That place is very very bad.

It was very convenient for us thanks again for everything

Thank you so much for such a wonderful experience, I felt like I in a villa all for my self. It was such a homie feeling that I will be telling all my friends and family of this Hidden Gem, I will be coming back for more!!

We wanted to stay in the Colonial Zone in a Dominican owned Hotel rather than in a worldwide Hotel Franchise. We have done this before in another Hotel before and this hotel was very one-of-a-kind. The room was very clean and the mattresses were very comfy. We booked a Superior room and I would recommend it as a minimum. I did see the standard room and they are lovely too but of course smaller. Our shower water was there and hot as needed. You know what they say about Dominican water: It's hot and arrives slowly. This hotel has beat two other 4 star hotels in that regard. Every room in the hotels has its own code lock where you set the code yourself. The safe is your room, but the only thing I would suggest is to have a decent safe in the room. However, the property seems very safe as the entrance doors to the hotel are coded. There are two separate entries to the hotel as the superior room side is separate from the other main hotel. You can go through either door. Breakfast is included and is simple but sufficient and nice. At least three options and they will gladly accommodate you. Whether you are on a budget and want a great place to stay for your money or whether you want something authentic Dominican and support the local people, you will not be disappointed. You are literally in the Colonial zone in walking distance from everything i.e the Christopher Columbus Cathedrale and restaurants and shopping all around and abound. 100% recommended