Scenic Hotels in Toronto

"The hotel is centrally located in downtown Toronto, within walking distance to Eaton Center, St. Lawrence market, shops and restaurants. It’s well maintained with friendly and helpful staff. We enjoyed our stay at the hotel and in the city very much."

"Japanese Zen style is very good"

"Stayed here recently and overall had a decent experience. The AC worked really well, which made the stay comfortable. The room itself was a bit on the small side even though it had a king-size bed, so there wasn’t much extra space to move around. I was a little disappointed that the room didn’t include slippers or a kettle, which I honestly expected. I did ask reception for hot water on one of the days though, and they were kind enough to provide me with a small cup, so service was appreciated. Breakfast was okay with a decent variety and a good range overall, although it was almost the same the next day and the fruit selection was slightly less impressive. Still, it was satisfactory for a short stay but needed a few improvements."

"This time was watching concert at Massey Hall. Hotel location is just crossing a road. Good for us to take rest after the show finished.✅"

"This hotel is ideally located for the Toronto Pearson Airport and offers a free airport transfer bus every 30mins which is great. The staff are very friendly and helpful, and my room was clean, modern and comfortable. It was extremely hot the day I was in Toronto, so the rooms were too and the A/C unit was so incredibly loud it was difficult to have it on. Other than that, my stay was great."

"The only thing good about this stat is the location. Very close to Union rail station and also very close to central Toronto. Now for the bad. The quality of room was dreadful. There is lack of wardrobe space, no fridge to store our personal goods the bathroom is small and the toilet is in a really tight space. The bath is not secure as the bottom flexes when you stand on it. The room itself is tired and could do with renovation. I would have liked to have been nearer to the area of the hotel that had lifts working too. A very long walk from the East Wing to the main core lifts was a chore. Would have been good to have been told about this before we were given our room. Check in time was too long. They needed more staff to be at check in. The queue was very long. When I aired my issues to the hotel, the customer service was not being particularly helpful in making our stay more enjoyable. They wanted to do as little as possible. The best they could offer me was a credit of 100 CAD to spend in their hotel. Scant consolation in my view Access to the hotelitself is not step free. If you are a wheelchair user or poor mobility you will need help from the staff. If you have heavy luggage you will struggle also. However to be fair we had help from the staff to take our cases into the hotel. When you check out it's a different story. You have to fend for yourself Quite frankly this is a very poor hotel to stay in."

"This is my first time staying here and it may be my last time. Both the restaurant & maintenance staff were patient, polite, and thoughtful. One of the shuttle drivers was very detail-oriented and made sure to meet guests’ needs, which I greatly appreciate, but another driver was repeatedly late and had an awful, unprofessional attitude. Upon check-in, a deposit is required and while that per se isn’t a problem, the credit card terminal/machine was very difficult to navigate. It ended up blocking my credit card from being used anywhere which is a nightmare for any traveler especially as a lot of places I go to are cashless venues. The ‘do not disturb’ door sign keeps falling off the knob/handle every single time I open and close the door, which caused inconvenience repeatedly (not a one-off issue). I wish they would modernize the air conditioning system. The one in my room was not working at first, no heating in winter is intolerable, I had to get the thermostat replaced which again caused more inconvenience for me. Overall room cleanliness was fine except a few colored specks on one of the bath towels. The room curtains as well as the shower temperature were confusing to adjust. The HVAC noises were quite disruptive too. I just feel like there were so many problems that had to be solved and friction to endure before I could even find any enjoyment in my stay. I know this isn’t a 5-star luxury hotel but even with that in mind, it sure did find lots of ways to disappoint me."

"Exceeded expectations! This hotel has a fantastic design. The rooms are new and spacious, and the bed is large and very comfortable. It was a long day, and relaxing here after my flight was cancelled was a huge relief."