Homestay is located in Turpan 2A scenic spot - Yuefeng Guest Resort Area, large activity space, summer open outdoor swimming pool, cool blue waves; Surrounded by grape fields, equipped with a number of free amusement facilities, each room is carefully produced by the designer light luxury style, equipped with surf bathtub, wide projection, special washing machine, Dyson hair dryer and so on. Fireworks mountain, dwelling in quiet, built with oasis. The light and shadow from the lattice Windows and screens, painted into a thousand years of flame color, surrealistic design style. The space is spacious, the high-quality bedding is like sleeping on the earth, and the streamline shape fills out the sufficient moving line. When the sun shines through the white gauze, casting mottled, the atmosphere of leisure vacation is ready to come out, and the scenery of the Flame Mountain makes people feel excited. Walking around the city here is another world, full of unknown and expectation.
"I initially considered detailing my two unpleasant interactions with the manager, but then I realized my discomfort as a customer simply stemmed from their personality. There's no point dwelling on it, as the same issues would likely persist. In stark contrast, another front desk staff member present at the time was far more capable of handling customer inquiries and displayed a much more pleasant service attitude. Crucially, she achieved this without compromising the hotel's interests – that's what I call true service quality.
Aside from that particular individual, the other staff members were incredibly friendly and attentive. The hotel's design is meticulous and thoughtful, providing a washing machine, a capsule coffee maker, a drying rack, and even bath bombs. I really appreciated the overall atmosphere and attention to detail.
Despite how much I liked the hotel, I actually moved to a different hotel within the same complex the very next day, purely to avoid any further interaction with the manager.
A heads-up to all fellow travelers: Be wary of “free room upgrades”! It's often just a competitive tactic to gain an edge over other hotels. Don't ask me how I know, but I booked two rooms this time, *both* of which came with 'free upgrade' entitlements!!! Also, make sure to read the comment section thoroughly 😁
Oh, and the sand therapy area was another big plus! The elder gentleman working there was incredibly responsible and made guests, especially those who had traveled far, feel genuinely cared for. There was also another sweet-looking front desk lady who was very friendly and enthusiastic; I asked her one question, and she anticipated and answered all my subsequent potential questions. Both professional and warm 🤝"