Scenic Hotels in Chania

"The room was clean and tidy, and the facilities were very new. Upon check-in, we received a free drink voucher, one per person. The room had a scenic balcony, which was a great experience. (Note: Only rooms on the 5th and 6th floors have the best balcony views!) All drinks in the minibar were complimentary for the first round. The hotel has a paid underground parking garage for 10 euros a day. You can also park on the street nearby, but considering safety and the difficulty of finding a space, we opted for the hotel parking. The garage has a direct elevator to the hotel, which is very convenient. You need to ring a doorbell to contact the front desk for entry and exit, ensuring good security. Breakfast hours are from 7:30 AM to 10:30 AM. The breakfast selection was quite varied, and the quality was average."

"The spa - hamam, sauna and indoor pool (1m deep though?!) is the hotel’s best feature. There is no beach access though, so I went to Nea Hora and Golden beach. Rooms - too small, lack of storage space, complex buttons and unnecessarily complicated console. It was quiet even though I was given a 2nd floor room. The overall signage in the hotel is confusing too. Beds and pillows - huge and comfy. Food - excellent. Massage decent. Toiletries good. Only frontal views are of the sea, but cost 10x more! Otherwise - trash can views!😤 A la carte breakfast - too slow, you eat less, always a misunderstanding… and after you order they take away the menu… Rooftop pool - a scam! Sunbeds always occcupied and need to be booked to see the sunset 🙄 there is another rooftop on 7th floor but after 10min you want to leave, because there are no showers, a pool, toilet or a bar… Staff is young, fakely polite, too slow and not very responsive - obviously trained for certain types of guests (culturally unexperienced). So even to get a locker in the spa you had to wait to be explained how to unlock it (and pass a test?!), even though there are two people at the reception desk. My coffee capsules, sweetener, and teas were not replaced the following morning during the housekeeping visit and a used glass was not washed. The balcony pool is tiny and got a lot of fluff from the street, plus I didn’t feel comfortable using it with it being visible from the street and building right across the street. I was also called at 21:30 (I was asleep?!) to check whether I was satisfied with a complimentary 30min massage (due to the poor room view)… 🤷🏼♀️ I understand that it is a new hotel and they are trying their best but I also paid 800+€ for two nights and was frustrated during 50% of my stay… 😒 I attended a high school for tourism and hospitality, worked as a masseuse, also and worked in 5-* hotels Chania 30 years ago, but stayed in a multitude of 4-5 star hotels worldwide since. Especially in Asia where the service is top notch. Therefore, all of this is not acceptable for such a high price. Yes, the welcome drink is nice, and so is the complimentary massage, but you should do better, Hilton!"

"Wonderful stay, sadly, they put us in the only room with a view! (Room V (5) Should have been advised of this, with a discount offered!) Nonetheless, the staff was wonderful as well as the location. Be advised....a taxi cannot drop/pick you up ... so be prepared to walk with luggage about 300 meters. Also, as this is a historic structure....there is no elevator. Exceptional breakfast is offered in a very scenic view of the old Harbour."

"Very good locations. Right on the harbour. Not easy for people with disability due to narrow staircases. Room is clean and spacious. Good working air condition. Very important for the hot weather. Staff are super friendly. Breakfast is in a restaurant round the corner but the food choices are very limited."

"Located just at the Venetian harbour. Extremely excellent view at the penthouse… Little ducks love it!"

"We really had good time in this place, it was so close to nearest beaches ( you should walk or take a bus but l did not mind) we explored different beaches and areas each day🤩 there are very cute cats 😇☺️Also owner is so helpful and very polite guy, thank you so much"

"Great all-inclusive hotel for families: food and drinks are very good, 3 large pools, fun evenings, only 10 minute walk to beautiful beach, bus stop nearby, large parking. We had a wonderful time there!"