Located in Kobe (Arimacho), Tocen Goshoboh is within a 15-minute walk of Zuihoji Park and Tsuzumiga Falls. This luxury ryokan is 7.2 mi (11.6 km) from Rokkosan Ski Area and 7.2 mi (11.7 km) from Rokko Garden Terrace.
Take time to pamper yourself with a visit to the full-service spa. Additional features at this ryokan include complimentary wireless internet access, gift shops/newsstands, and bike parking.
Stop by the ryokan's restaurant, Sanbo Kan, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service is provided. Local cuisine breakfasts are available daily from 8:00 AM to 9:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. Planning an event in Kobe? This ryokan has 323 square feet (30 square meters) of space consisting of conference space and a meeting room. A train station pick-up service is provided at no charge, and free valet parking is available onsite.
Make yourself at home in one of the 20 air-conditioned rooms featuring refrigerators and minibars. 45-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
"The room was quite spacious, and the massage chair was a pleasant surprise – very comfortable to use. The room introduction was quite detailed, and it was my first time experiencing a traditional Japanese onsen ryokan. The tatami mats were interesting, and I slept well. The entire hotel felt like a museum; despite its age, it had a lot of character. I felt like I got a deeper understanding of Japanese culture, which I really appreciated.
The service, apart from being led to our room with traditional Japanese bows and the room introduction, was mostly self-service. However, this was my first time staying at a 'one night, two meals' ryokan, so I'm not sure if all onsens are like this. We also didn't have large luggage, just our bags, so maybe that's why we didn't notice any issues with luggage service. On a positive note, the front desk immediately knew which pair of shoes were ours when we checked out, which was good service.
On the downside, the room's air conditioning unit was so well hidden that it took ages to find, and I was cold for quite a while. The phone either didn't work or I couldn't figure out how to use it.
Also, we booked the private onsen from 8 PM to 9:30 PM. After relaxing for a bit, it was already close to 11 or 12. The public onsen closed from 12 AM to 1 AM, so we couldn't use it. We needed about 8 or 9 hours of sleep, and breakfast was scheduled for 9 AM. After breakfast, from 9:30 AM to 11 AM, the public onsen was closed. When we asked, the front desk informed us that check-out was strictly at 11 AM and we couldn't use the public onsen after checking out. So, we missed out on the public onsen, which was a real shame and couldn't be negotiated. In any five-star hotel in any country I've traveled to, it's usually possible to discuss using facilities after check-out. But it seems traditional onsen ryokans are all this rigid. While that might be how Japanese people are, for a hotel of this price, and for clearly inexperienced foreigners (we were even reminded we wore our kimonos the wrong way), when asking about meal times, couldn't they have kindly informed us that we needed to plan our breakfast, dinner, and onsen times accordingly?
The food was light and flavorful. I don't eat seafood, and they were able to adjust the meals to my preferences. Communication two months prior was very responsive. However, for us, it was a bit too plain; Japanese people would probably love it.
This was my first trip with my husband after giving birth, and I had been looking forward to the onsen part for a long time. I was very happy on the check-in day, but not being able to use the public onsen on the second day was still a big regret."