3-Star Hotels in Kobe

First, let's talk about the positives. The environment is excellent with beautiful scenery, and the hotel facilities are comprehensive. Second, the food tastes quite good, and the half-board (dinner and breakfast) service adds a lovely touch to the experience. Third, every staff member has a wonderful service attitude. The driver uncle was especially warm and attentive, and one staff member spoke Chinese, while another provided excellent service as well. Fourth, the music in the hot spring was pleasant, and the lighting was beautiful. Finally, my only personal regret was that the private hot spring slots I booked were not ideal—one was very late, and the other very early, which led to insufficient sleep. This was probably because I didn't arrive as early as other guests, so there weren't many available times left to book.

Not sure what has happened to Japan standard in the past couple of years but had called the hotel to confirm that linens are scent free (standard in Japan before) and was told yes. Unfortunately they are not, this new laundry detergent that is slowly spreading throughout Japan is absolutely horrible causing all sorts of allergic reactions (not only to me.) I start having rashes, compromised breathing, and inflammation issues. If it’s the same detergent used back in America, then it might be eco-friendly, but definitely not human friendly. I truly hope that Japan goes back to the way it was before the introduction of some western products filled with harmful chemicals to humans. It is not because you don’t react to it that it is not harming your body, it’s only a question of time and when it does, you won’t know why and there is no turning back. Take it from an Asian American born who was the biggest fan of American marketed products. We do have good products like ECOLAB, which is both, sustainable for the environment without compromising human health. Maybe laundry company should look into that company or simply return to Japanese products before. Good thing thing their pyjama are still scent free so I had to wrap the bed and cover with their pyjama to get through the night.

This hotel offers good value for money. The front desk lady was very helpful; she even allowed us to check in early when my family member wasn't feeling well. The room wasn't too small, there was enough space to open a 28-inch suitcase. The hotel's location is excellent, right across from where the airport bus drops you off, and very close to Sannomiya Station. There are many restaurants nearby. The only minor issue is that due to road construction, you have to access the hotel through an inconspicuous alleyway, which is easy to miss if you're not paying attention.

The subway entrance nearby was closed, which made the transportation a bit inconvenient, and the room was a little small. However, the overall service was excellent, the bed was very comfortable, and it was great value for money.

In addition to free drinks, juice and coffee, red wine and white wine are provided every afternoon, allowing guests to soak in the hot spring bath to relax their body, mind and soul and enjoy a leisurely and carefree travel experience.

The hotel is a little bit far away from Sannomiya. It takes at least 5-10 mins driving to there, so it probably takes 15 to 20 mins to walk there. As it is far from city, it is quiet, and the room is clean and large. Unfortunately, the parking spaces are limited and luckily I could find a parking space nearby. The service is good and the staff are very polite. It has welcome drinks offered. If you cannot find a hotel inside Kobe, this hotel would be another good choice to consider.

스마 해변과 가까워서 매우 좋은 호텔입니다. 서비스가 아주 좋았고 시설도 매우 만족스럽습다만 호텔의 특성(?)상 가족보다는 커플이 방문하기에 좋습니다.

The hotel is clean and the staff are friendly. The location is convenient as it is near the train station. I also had a great breakfast there.

The room is very nice and comfortable, a few blocks away from the main attractions . The hotel has amenities like a restaurant and a very big onsen at the upper floor, I really enjoyed my staying there and I would stay there again. 👍

Location a bit far from Sannomiya station, it's on a uphill so quite hectic for travelers with large luggage. But there's a Matsuya and a few conbini around, and it's near to Ijinkan, so good overall.