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Posted on May 2, 2026|Deluxe Japanese-Style Room “Tenraku”
Mengsibaolixiong
The room was quite spacious, and the massage chair was a pleasant surprise – very comfortable to use. The room introduction was quite detailed, and it was my first time experiencing a traditional Japanese onsen ryokan. The tatami mats were interesting, and I slept well. The entire hotel felt like a museum; despite its age, it had a lot of character. I felt like I got a deeper understanding of Japanese culture, which I really appreciated.
The service, apart from being led to our room with traditional Japanese bows and the room introduction, was mostly self-service. However, this was my first time staying at a 'one night, two meals' ryokan, so I'm not sure if all onsens are like this. We also didn't have large luggage, just our bags, so maybe that's why we didn't notice any issues with luggage service. On a positive note, the front desk immediately knew which pair of shoes were ours when we checked out, which was good service.
On the downside, the room's air conditioning unit was so well hidden that it took ages to find, and I was cold for quite a while. The phone either didn't work or I couldn't figure out how to use it.
Also, we booked the private onsen from 8 PM to 9:30 PM. After relaxing for a bit, it was already close to 11 or 12. The public onsen closed from 12 AM to 1 AM, so we couldn't use it. We needed about 8 or 9 hours of sleep, and breakfast was scheduled for 9 AM. After breakfast, from 9:30 AM to 11 AM, the public onsen was closed. When we asked, the front desk informed us that check-out was strictly at 11 AM and we couldn't use the public onsen after checking out. So, we missed out on the public onsen, which was a real shame and couldn't be negotiated. In any five-star hotel in any country I've traveled to, it's usually possible to discuss using facilities after check-out. But it seems traditional onsen ryokans are all this rigid. While that might be how Japanese people are, for a hotel of this price, and for clearly inexperienced foreigners (we were even reminded we wore our kimonos the wrong way), when asking about meal times, couldn't they have kindly informed us that we needed to plan our breakfast, dinner, and onsen times accordingly?
The food was light and flavorful. I don't eat seafood, and they were able to adjust the meals to my preferences. Communication two months prior was very responsive. However, for us, it was a bit too plain; Japanese people would probably love it.
This was my first trip with my husband after giving birth, and I had been looking forward to the onsen part for a long time. I was very happy on the check-in day, but not being able to use the public onsen on the second day was still a big regret.
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Price per night from:MYR 1,701
Guest User
★★★★★ Amazing Ryokan Experience in Arima Onsen We had an absolutely wonderful stay at Arima Onsen Taketoritei Maruyama. From the moment we arrived, the hospitality and service were exceptional. The staff were warm, attentive and made us feel very welcomed throughout the stay. The private onsen experience was fantastic — peaceful, relaxing and beautifully maintained. The atmosphere of the ryokan was calm and luxurious, especially with the mountain surroundings and fresh air after the rain. It was the perfect escape from the city. Our room was spacious, clean and very comfortable for the family. The meals were also delicious and beautifully presented, with great quality ingredients and authentic Japanese cuisine. The shuttle service, attention to detail and overall guest experience were all top-notch. We truly enjoyed every part of our stay and wished we could stay longer. Highly recommended for anyone visiting Arima Onsen looking for a relaxing and memorable ryokan experience. We would definitely love to return again in the future.
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Price per night from:MYR 2,581
Posted on Dec 13, 2025|Standard Japanese Style Room(9.5tatami~12tatami)
Guest UserA heartwarming and thoughtful mountain hotel experience.
This hotel stay completely exceeded my expectations. From the moment I arrived, I felt a deep sense of genuine hospitality – there was a dedicated shuttle service directly from the station to the hotel, saving me the hassle of dragging my luggage around.
The next day, I planned to explore the hot spring town at the foot of the mountain. The hotel proactively offered to store my luggage and deliver it to the station at the bottom of the mountain at the agreed time, completely freeing up my hands. The food was surprisingly delicious, with fresh ingredients and thoughtful pairings. The room was clean and comfortable, meticulously cleaned daily, and the common areas were also spotless.
The service throughout was attentive yet unobtrusive. From the shuttle arrangements to the luggage storage, everything was efficient and heartwarming. It's truly perfect for travelers planning a hot spring trip. I'll definitely choose this place again on my next visit.
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Price per night from:MYR 1,812
Guest User
Our stay in this hotel was great! I wish we stayed here longer than one evening. Our traditional Japanese room was very spacious and had two separate toilet rooms attached as well as a bathroom. The view from our room was amazing! And sitting area before the huge windows even had a massage chair and a vanity. The shoji doors showed some signs of wear but everything were very clean. Our kaiseki dinner was spectacular and incredibly tasty. But I wish there were some instructions for foreigners how to enjoy it properly. Our server didn't speak English and we didn't speak Japanese so there was a minor misunderstanding but everything was resolved 😅 I'm definitely a fan of such kind of a meal now! We visited all the hot springs that are available in this hotel and it's sister hotel across the river. I liked the silver indoor spring in our hotel and gold outdoor spring in sister-hotel the most. Hot springs are closed after 24:00. And open from 6:00 to 9:00 nest morning. Unfortunately they are closed from 9:00 to 12:00(check out time) which make it impossible to enjoy them in the morning for those who prefer to sleep in(( Would definitely reccommend the stay for relaxing and luxurious experience.
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Price per night from:MYR 458
Posted on Apr 1, 2026
Guest User
My husband and I came to the hotel for one night. The location is very scenic, close to the bus terminal where we arrived. We were greeted very warmly. There were no communication issues — the young women who helped us check in spoke English well and had a great sense of humor. They showed us everything and took us to our rooms. I especially want to mention that while we were waiting to check in, a wonderful woman in a kimono brought us hot towels, bowls of tea, and small sweets. After our journey, it was a very pleasant touch.
Our room was fantastic. We chose it for the stunning view of the mountains. We slept soundly in the beds. The public baths were wonderfully relaxing — this was our first experience with onsens. I also booked a massage. A young woman came to my room, and the massage was done with clothes on — it was the best decision of that evening. I didn't want it to end.
For dinner, there was a whole ceremony. There was an enormous amount of food. We couldn't finish it all. Some things were delicious, others were new to us and a bit unfamiliar. But it all added to our experience and enriched us. Thank you for the hospitality. A wonderful place!
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Price per night from:MYR 1,033
Posted on Sep 3, 2026|Standard Japanese Style Room
Andy Ho ahahahahThis is a well-established Arima Onsen hotel, and everything from the service, location, meals, and hot springs is excellent. Their Kinsen (Golden Spring) onsen, in particular, is said to have healing properties for conditions like arthritis. The meals are exceptionally good, especially the wagyu beef. The staff are warm, welcoming, and polite. It's a fantastic choice for anyone who loves hot spring travel!
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Price per night from:MYR 1,201
Posted on May 30, 2026
Rip RipWe checked in late at 11:50pm close to midnight after calling the reception of our late arrival into Osaka Airport. Professional, warm and patiently checked us into our room
Impressed with entire facilities, food and service.
Yes I would recommend this Onsen if you are driving , there’s sufficient complimentary parking .
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Price per night from:MYR 916
Posted on Apr 12, 2025|Deluxe Family Room
Camilla TamI booked this place at the last minute as we wanted to extend our stay in Arima Onsen by one night and most hotels were fully-booked. I searched on *********** but couldn't find any suitable accomodation so thought to try Trip.com. This hotel came up only on this site and I was delighted to find it. At first I was concerned by the lack of reviews, but all the reviews were good and the room looked ideal for a family of four; 2 western beds and 2 tatami beds, with spacious living area and separate bathroom and toilet. It was really great value for money. The size of the room was very generous, and the facilities were great. We made use of the Onsen baths and the table tennis room during our stay. None of the staff spoke english but this wasn't an issue as they were all adept at using google translate. The location is also fine - it is situated between the town and the ropeway, so it is easy walking distance to each, which was very useful since they dont offer any shuttle service. All in all I would reccomend it for a short stay in Arima onsen as it is really good value for money.
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Price per night from:MYR 595
Posted on Nov 30, 2025
ElvisLLocation: The hotel is located halfway up a hill, a 15-minute walk from the bus station. Those not driving should take note.
Facilities: The large public bath is clean and hygienic, the environment is tranquil, and it has everything you need.
Service: The staff are polite, can communicate in English, and will proactively assist you.
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Price per night from:MYR 277
Posted on Dec 13, 2025
Anonymous User
The hotel is located in a somewhat remote area on a mountain, but they offer a shuttle service. We called the hotel from the visitor center, and a car arrived within minutes. Since we had stayed at another onsen hotel the previous night with luggage storage, we asked the driver if he could take us to collect our luggage before checking into Arima Princess Hotel. He readily agreed. The service was excellent. The hotel has indoor red bath (lighter) and silver bath, but unfortunately, there's no open-air bath. They also took us to the station when we left.
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Price per night from:MYR 497