Scenic Hotels in Boracay Island

"As a group of 11 travelers, our overall experience was very good, particularly because we availed of the hotel's airport transfer service. The transfer process was seamless, efficient, and exceptionally well-organized. From the hotel to the airport, the entire journey took less than 30 minutes. The transfer team deserves special recognition for their professionalism and strict adherence to schedules. They clearly prioritize ensuring that guests do not miss their flights, and their dedication was truly commendable. Check-in was also a pleasant surprise, as we were accommodated earlier than the usual check-in time. All of our requests were attended to and fulfilled, which we greatly appreciated. The buffet food was enjoyable, with a good variety of dishes that changed daily. It was nice to see different options each morning instead of the same menu being repeated. However, there are a few areas where the hotel could improve. One concern was the breakfast area. There was no covered walkway connecting certain sections, which became problematic during heavy rain. Since we were traveling with a baby, it was inconvenient and unsafe to walk through the rain, especially as the pathways became slippery. Even providing umbrellas in the breakfast area would have been a thoughtful touch. These small details may seem minor, but they significantly impact the overall guest experience. The air conditioning in our Deluxe Room was also not as cold as expected. In addition, the balcony was practically unusable because the outdoor air-conditioning unit was located there, generating considerable heat and making the space uncomfortable. Another inconvenience was the replenishment of bathroom amenities. Rather than having them proactively restocked, guests needed to call housekeeping each time additional items were required. Overall, we had a pleasant stay, and many aspects of the service were excellent. However, I believe the hotel would benefit from paying greater attention to the small details. Thoughtful and intentional touches are often what elevate a good stay into a truly exceptional one."

"We stayed here for three nights. The first room we stayed didn’t have a window (room 106). As I am claustrophobic, I asked for a different room, the front desk staff kindly accommodated my need from the second day on. It seems that they have several rooms that don’t have a window, so if you are like me, please let them know in advance. The location is convenient as it’s close to station 2. While the majority of station 1 hotels are more secluded and quiet, this hotel was never so as it’s located at the main boat station and there are tons of tourists hanging around the property. There are lounge chairs, but those are often used by the tourists who were waiting for their boat to arrive. The breakfast was mixture of Filipino and Chinese food. Different selection everyday but still ok. The room was dated but we appreciated the fridge and air conditioner. The beach mats and towels were available for free and that was also nice. The best thing about this hotel was the staff！ They tried their best to accommodate the guests’ needs. We enjoyed our stay because of them."

"We had an overall wonderful experience at Henann Crystal Sands Resort. The hotel was very clean, and the staff were incredibly friendly, polite, and always smiling. Everyone was genuinely helpful, which made our stay even more enjoyable. The airport transfer was very smooth, and the team helped us with our luggage from start to finish. Early check-in was kindly permitted, which was extremely helpful as we were traveling with our 11-month-old baby. The baby cot provided was the cleanest we have ever seen, which gave us great peace of mind. Breakfast was decent with a good variety, and the seafood buffet dinner was absolutely amazing—we enjoyed it twice during our one-week stay. The pool bar had a great atmosphere, and the food there was also very good. The sky pool offered a beautiful view, especially at sunset, and was one of the highlights of the resort. The massage service was excellent. We tried both the poolside massage and the in-room massage, and both were very relaxing and professionally done. The beach in front of the hotel was the cleanest and whitest we saw on the island, making it perfect for relaxing and enjoying the sea. We would definitely stay at Henann Crystal Sands again on our next trip to Boracay and highly recommend it, especially for families with young children."

"The service was good, the hotel is being cleaned regulary, the staffs are courteous the place is serene and quiet far from the party noise of boracay. And the breakfast buffet is good lots of selections and they keep on refilling the food warmers for the guests, plus the million dollar view! we never mind paying for e-trike whenever we want to go somewhere. I just didnt like the front desk keeps calling for the checkout notice even though i told her that were ready to check out and just needs a minute to pack some our things, besides we checked in late like 6pm btw we checked out at 12:20pm though So far, this is the best hennan hotel for me."

"This hotel resort is in a prime location on Boracay beach and is the best hotel i have stayed in so far, i was lucky to secure a beach front room and was so happy when i entered the room, very plesent atmosphere streaight from the greeting at the Front Foyer to the room, I enjoyed the food the Pools within the resort and the restraunt was amazing. i will return on my next visit to Boracay"

"The location was good. The staff were ok, house keeping were nice. Breakfast was quite poor, no juice or fruit, choices were ok but in general the food was disappointing. One hot drink only with breakfast. Wouldn't recommend to others unfortunately."

"This is a wonderful hotel, exactly as described, and the photos are completely accurate. The staff is incredibly friendly and goes above and beyond to ensure a comfortable stay throughout your vacation. Any issues that arose were resolved in minutes. You can tell they truly value their reputation. Just a heads-up: payment at the hotel is cash-only. The hotel's location is absolutely perfect, beyond words. It's right in the heart of all the entertainment and leisure spots, and only a 5-minute walk to the sea. I do want to mention one significant drawback: there was a lot of noise from equipment operating near our room, which was quite unpleasant. You do get used to it over time and eventually tune it out, but it might be an important consideration for some. In the last few days of our stay, the hot water started to disappear, becoming only lukewarm, and this issue couldn't be resolved. Also, the Wi-Fi suddenly stopped working completely on our last night (Friday to Saturday) without any explanation, so we had to use mobile internet until check-out. For us, the breakfasts were a notable downside – the selection of dishes was extremely limited. Coffee was only served from a pot (likely instant), and coffee from the machine was an extra charge. However, after I brought this up, the issue with the coffee machine was resolved. For the next six breakfasts, they made complimentary machine coffee for my partner and me. Special thanks to the entire hotel team and for the lovely daily notes in our room that brightened our mood and made our vacation even more enjoyable!"

"The location is great, but the overall stay could be better. Firstly, in our room it says ”two full beds”, but it's not full, as 2 people can hardly sleep together on one bed. Also we didn't like the rule about the sunbeds, that people came to the beach at 6-7 am, put the towel and then left for many hours, and the sunbeds will be ”reserved” for them. At some point, there were no available sunbeds with no people on occupied ones. Staff is helpful, they're trying to solve everything, but in the end, some rules have to be changed in order to improve the service. Also, for the cleaning, you need to request every time for it, and if you didn't request, there will be no cleaning. Seaside restaurant and bar sofas are good, but also can be reserved with no people sitting there."

"Best hotel accommodation I've had in IloIlo. Great buffet, nice staff service and the room was well attended and often cleaned. Will be our regular hotel accom whenever we come back to iloilo."

"Me and my partner had an amazing stay with Mandarin Island Hotel. Everything stood out. Shortly after arriving at the property, we were greeted by warm and lovely employees. Welcomed like a family. They’re very attentive to evrything that you need. Complimentary Asian and Western breakfast buffet was the best. Also, the property is located to almost everything. From local restaurants, bars and especially it’s a beach front hotel. Would love to stay here again in the future."