Homeinn · neo (Shanghai Hongqiao Airport Qibao Subway Station)

Homeinn · neo (Shanghai Hongqiao Airport Qibao Subway Station) Reviews

Homeinn · neo (Shanghai Hongqiao Airport Qibao Subway Station)

Qibao Town Qingnian Road No.299, Minhang District, Shanghai, ChinaView Hotel Details
Homeinn · neo (Shanghai Hongqiao Airport Qibao Subway Station)
Homeinn · neo (Shanghai Hongqiao Airport Qibao Subway Station)Homeinn · neo (Shanghai Hongqiao Airport Qibao Subway Station)Homeinn · neo (Shanghai Hongqiao Airport Qibao Subway Station)
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Guest Reviews of Homeinn · neo (Shanghai Hongqiao Airport Qibao Subway Station)

8.9/10
2143 review
Verified reviews
Location8.9
Amenities8.7
Service8.9
Cleanliness8.9
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All reviews(2143)
Positive reviews(2058)
Reviews with photos/video(331)
Friendly front desk staff(138)
Easy to get around(135)
Great value for money(115)
Close to metro(69)
Average sound insulation(51)
Convenient for shopping(50)
Perfect for business trips(40)
Stayed multiple times(12)
Negative reviews(85)
Mandy
Queen Room
Stayed in Feb 2025
Solo travellers
13 review
10.0/10
Outstanding
Posted on Apr 7, 2025
The hotel is just 5 minutes walk from Qibao ancient town. There are restaurants, cafes, shops and a mall around the hotel. The room i was assigned is adequate size, there is a kitchenette in the room, but only the sink is functional. The are 2 sets of washing machine+dryer which delivers very good laundry quality, jeans can dry in 1.5 hours. The hotel staff can help to manage your laundry for you if you don't mind them handling your stuff.
Response from Property: Dear guests: Hello! Thank you for your encouragement and recommendation of our hotel! Gold medals and silver medals are not as good as your praise, gold cups and silver cups are not as good as your reputation. We will not let you down! Wish you all the best
QUANNE
Single Room
Stayed in Feb 2025
Business travellers
2 review
9.5/10
Amazing
Posted on Mar 24, 2025
⭐⭐⭐⭐⭐ for convenience and comfort. The staff are friendly and make you feel welcome. The check-in process was not a headache, they made it very smooth & simple. A comfortable place for a short stay especially if you have a flight to catch from Hongqiao airport.
Response from Property: Thank you for your positive feedback, we are glad to provide you with a convenient and comfortable experience. We hope to serve you again.
James Wong
Single Room
Stayed in Aug 2024
Solo travellers
60 review
10.0/10
Outstanding
Posted on Sep 13, 2024
Right next to the Qibao Ancient Town. Lots of food options nearby and next to a large shopping center and subway station.
Response from Property: We are delighted to hear that you appreciated our hotels convenient location adjacent to Qibao Ancient Town, with its abundance of dining choices and proximity to both a major shopping center and subway station. Your feedback is highly valued, and we look forward to your next visit.
Guest User
Business Queen Room
Stayed in Sep 2024
Travel with friends
2 review
8.5/10
Very Good
Posted on Oct 22, 2024
The location of the Sushi business hotel was great for us because we needed to be near Hongqiao station. We also enjoyed being close to the Qibao ancient town, and all the shops and cafes and restaurants nearby. Some of the staff were very helpful. We did have a couple of occasions where the staff were unhelpful with taxis. One staff member refused to book us one, thinking that a taxi was like a DIdi and that the hotel would have to pay for it. I think she also lied about taking she had contacted her manager to ask. This caused us enormous stress, as, being foreigners without a phone number, it seemed we couldn't order a DIdi ourselves (we figured it out). We also had another occasion where a staff member told us to come down for a taxi at a certain time, which we did, and then he told us the taxi had already left. I don't understand the mindset of this. But anyway, apart from these two incidents, we had a good stay. I would stay there again.
Response from Property: Dear Guest,Thank you for choosing our Rujia business hotel and sharing your experience. We are delighted that you liked our location near Hongqiao station and Qibao ancient town as well as the surrounding amenities.We sincerely apologize for the inconvenience and stress caused by the issues with the taxi arrangements. We have noted your feedback regarding the unhelpful behavior of some staff members. We will investigate these incidents thoroughly and provide additional training to our staff to ensure better service in the future. We understand the importance of reliable assistance, especially for our foreign guests.We are glad that overall you had a good stay and that you would consider staying with us again. We will strive to improve our services and make your next visit even more enjoyable. If you have any further suggestions or comments, please feel free to let us know.Thank you again for your feedback and we look forward to serving you again.Best regards
Guest User
Guestroom (2 Beds)
Stayed in Feb 2025
Business travellers
1 review
10.0/10
Outstanding
Posted on Mar 9, 2025
Very good room, clean & large, looks very new too
Response from Property: 感謝您的積極反饋，很高興您對房間的清潔度、大小及新程度感到滿意。我們會繼續努力提供更優質的服務。
Guest User
Single Room
Stayed in Jul 2024
Solo travellers
45 review
8.0/10
Very Good
Posted on Aug 17, 2024
Newly renovated? Feel some paint smell in floor and room. But others are okay to staying and near Qibao old store street.
Response from Property: 尊敬的賓客：您好！有時幸福衹是一種感覺，衹要用心感受，它時刻縈繞在我們身邊，記憶中的很多東西，因為幸福的感覺，時間再久，心境依然不變。享受生活，分享喜悦，感謝您對我們的喜愛，因為有您，我們是幸福的！
Zhao Dongming
Queen Room
Stayed in Nov 2024
Solo travellers
21 review
10.0/10
Outstanding
Posted on Dec 29, 2024
Very good hotel,professional staff.
Response from Property: Thank you very much for your recognition and praise! Your satisfaction is our greatest motivation. If there is anything unpleasant or needs improvement during your stay, please feel free to let us know and we will definitely try our best to improve. Looking forward to serving you again and hope to provide you with more surprises next time. Thank you again for your valuable evaluation, and I wish you a happy life and all the best!
AliBel
Family Room
Stayed in Aug 2024
Business travellers
3 review
10.0/10
Outstanding
Posted on Nov 1, 2024
It was great
Response from Property: 尊敬的賓客：您好！感謝您對我們酒店的鼓勵與推薦！金獎銀獎不如您的誇獎，金盃銀盃不如您的口碑，我們不會讓您失望的！祝：萬事如意！
Guest User
Queen Room
Stayed in Apr 2025
Travel with friends
8 review
8.0/10
Very Good
Posted on May 19, 2025
Let's talk about the pros and cons. The hotel has two service staff with very good service attitudes. There are washing machines and dryers. The location is very good. It is in Qibao Ancient Town and very close to the subway station. The price is acceptable if it is not during holidays and large-scale events. The disadvantage is that it feels like an old house. Although it opened in 2003, it still feels very old. It feels like an apartment. Some rooms have kitchen sinks. The hotel beds are relatively comfortable, but the bathroom is not very clean. It is close to the airport and it feels a bit noisy if the windows are open when planes occasionally pass by.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you very much for giving us your valuable suggestions in your busy schedule. We hope you will understand some omissions in the process of serving you. Maintaining high-quality service is our unremitting pursuit. We will continue to work hard and look forward to your next visit. I wish you all the best and everything goes well!
Anonymous User
Queen Room
Stayed in Mar 2025
Family
20 review
10.0/10
Outstanding
Posted on Apr 22, 2025
Good, clean and sanitary, close to attractions, and convenient for eating around. Public transportation is also very convenient. It's OK, I will stay here again next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客：您好！感謝您對我們酒店的鼓勵與推薦！金獎銀獎不如您的誇獎，金盃銀 杯不如您的口碑，我們不會讓您失望的！祝：萬事如意
Guest User
Family Room
Stayed in Mar 2025
Family
6 review
10.0/10
Outstanding
Posted on Apr 28, 2025
The room is clean and sanitary. The hotel is also very close to Qibao Old Street and it is very convenient to eat around. Public transportation is also very convenient. It's OK, I will stay here next time.
Original TextTranslated by Google
Response from Property: There are countless scenery along the way, and it brings infinite joy to us that you can stop and take a look. Xiaoru is beautiful because of your arrival. I hope that we can spend the good times with you in the future~
Guest User
Single Room
Stayed in Mar 2025
Business travellers
2 review
10.0/10
Outstanding
Posted on Apr 11, 2025
The service is good. They poured me tea during the break. There is also a restaurant here. Qibao Old Street is just outside the hotel. There are washing machines. The service staff will come to help and carefully help me put the room number and ask me if I need to wash clothes separately. The price is also moderate during the exhibition. One morning, I didn't have time to eat breakfast and they specially left eggs and milk for me. I have to give a thumbs up 👍🏻
Original TextTranslated by Google
Response from Property: 感謝您的認可與分享。我們將持續提供細緻周到的服務，期待再次為您服務。
Guest User
Queen Room
Stayed in Mar 2025
Other
5 review
3.2/10
Posted on Apr 10, 2025
I was shocked when I came in. I thought it was a warehouse when I saw the door. Besides, the room environment is not a hotel at all. I can't imagine that in 2025, there are still rooms with such environment for 400 yuan a night. The shower water can't go down, the toilet is not clean, oh, anyway, I really don't want to stay here, and the takeaway can't be delivered to the floor. There is no robot, and there is no robot to buy it! Is this a reason? It's a habit to put a shelf at the door during the epidemic? ? ? I'm going to Hongqiao Airport tomorrow. I didn't stay at home for convenience. I thought about staying nearby. I will never stay here again. If foreign tourists come to Shanghai and stay here, my god, it's too embarrassing... Everyone who sees my evaluation, please give me some advice!
Original TextTranslated by Google
Response from Property: 親愛的小主，您好，本次入住沒有給您帶來好的體驗，小如非常抱歉，是我們的疏忽給您帶來了不便，我們已經在深刻反思了，針對房間衞生和設施問題，我們已經安排清潔人員進行全面清掃和深度消毒，後續會嚴格落實高標準清潔流程，工程部門正在對老舊設施逐步更換，關於外賣配送，我們已和配送團隊溝通，爭取實現送上門服務，再次感謝您的反饋，給你帶來的不便，我們深表歉意。
Guest User
Queen Room
Stayed in Feb 2025
Business travellers
4 review
10.0/10
Outstanding
Posted on Mar 20, 2025
The hotel room is very clean... It is very convenient to go out to Qibao Old Street... It is also very close to the subway entrance... The transportation is very convenient... The hotel environment is clean and tidy.
Original TextTranslated by Google
Response from Property: Thank you for your affirmation. We are glad to provide you with a convenient and comfortable stay experience. Looking forward to serving you again.
XiaomingdeXC
Single Room
Stayed in Feb 2025
Business travellers
30 review
10.0/10
Outstanding
Posted on Mar 12, 2025
Facilities: I happened to meet the exhibition, so I booked a very small room with an old-fashioned wall-mounted air conditioner. The room was in the back and it was very quiet when sleeping; Hygiene: The shower room was a bit small, just enough for one person to stand; Environment: Breakfast was in the lobby on the first floor, with noodles and not many other side dishes (there was no partition, so magical, hahaha); Service: The girl at the front desk provided very good service!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your encouragement and recommendation of our hotel! Gold and silver awards are not as good as your praise, gold and silver cups are not as good as your reputation, we will not let you down! Wish you all the best!