fourmen
December 14, 2024
I need to stay in Dishui Lake for two nights because of work, and this hotel is the closest to my workplace, so I chose it. I stayed there once in September and it felt okay, but the experience of this stay was much worse than in September.
First, the room smelled musty and the ceiling was partially moldy;
Second, there was no wifi in the room (there was in the room in September)
Third, I booked a two-night stay, and when I returned to the room on the second night, I found that the door card could not be opened. I contacted the service desk and asked nothing. They said they would arrange a new card for me, but they needed a robot to send it up. I stood at the door and waited for half an hour but didn't see the robot. In the end, a man who looked like a security guard opened the door for me
Fourth, on the morning of the third day, I was sleeping in the room, and suddenly the door was opened. I hurriedly got up and asked, and a man said that the wrong door was opened, but his card could open the door! ! !
Three-quarters of the above four points are human service problems, not hardware problems. There is no place to complain about the hotel.
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