Don't be like a scammer and book a room with them at ten o'clock that night. Then suddenly at one o'clock, your itinerary changes and you need to cancel the order. The first time you call their front desk to explain the situation, they say you can cancel, and then wait for him to agree to refund. After more than 20 minutes and half an hour, there was still no response. The second call was made to the front desk, whose attitude was very bad and said that he had agreed to refund. However, we did not receive any message at all and were still waiting to check in. In the end, we didn't even finish talking. After hanging up, I couldn't get through the phone anymore. When I communicated with Tongcheng's customer service, I couldn't get through at all. They asked me to wait for today's results. As of today, the result is that this hotel has confirmed that I have checked in. I don't even know. If you haven't been there, wouldn't you be just like a liar or a robber? I'm here to avoid lightning for everyone.
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