Anonymous User
September 10, 2023
A room with two bedrooms, one living room and two bathrooms was suddenly turned into two standard rooms? Is this picture the same place as the actual place I stayed in? When I checked in, I asked why the room was different. I didn't get an answer and left. There was no TV, no water, no wifi in the room. They didn't charge me more than 500 for anything? When I checked out the next day and asked for a toothbrush, I was told that the room was fully booked so I was given a room like this. Can I just say sorry? I called the Ctrip store and asked for a 500 refund. Do you think a room like yours is worth 500? The room in Room 259 that I stayed in the day before was ten thousand times better than yours. If it hadn't been for that hotel to be fully booked, it would never have changed places, and this kind of business would have deceived consumers, and this kind of business wouldn't last long. Why didn't you call the customer to let them know when they knew the room was fully booked? I checked in at around 11pm because my kids fell asleep and couldn't get a room elsewhere. I reluctantly stayed for one night, but I was woken up at around 6am. There was no soundproofing at all. It was the first time I encountered such a bad room. Also called Mingsu?
Original TextTranslation provided by Google