Shanghai Songjiang District Hotels

The hotel staff at this resort is simply exceptional. From the friendly front desk team and courteous restaurant staff, Vicki from club member section to the attentive housekeeping staff, every interaction felt warm and welcoming. I particularly appreciated the housekeeping aunty’s attention to detail, including checking our room key before allowing access during cleaning. This level of security gave us peace of mind and showed their dedication to guest safety. Overall, the staff's professionalism and commitment to guest satisfaction made for a truly memorable stay.

Toilet seat had dark yellow stains before I even used it for the first time. Room was old with stain buildup in bathroom and sink areas. Was given toothbrushes and other amenities at the counter. My fav feature is the robot waiter because it is so convenient to just order food to the room while I do my work. Place was hard to get to directly by taxi. Had to be dropped off at a nearby place and walked to the hotel with heavy luggage. Not recommended for people with heavy luggage like me.

We brought our 2 year old daughter here for 3 days and 2 nights. We had a okay but slightly underwhelming experience. The pros: The suite was large and spacious, and had a powder room attached to the living room The hotel was not busy (in the middle of November) and we enjoyed the peaceful and quiet atmosphere The hotel has several kid-friendly activities/amenities on site, including an artificial beach, indoor playroom and a small farm where you can feed animals The hotel is a relatively short drive from central Shanghai The hotel staff were generally friendly and helpful, and our butler kindly arranged for us to check in early The cons: The indoor playroom is dated and the air inside was stale. Despite it being closed for cleaning during lunchtime everyday, I noticed a fair amount of debris and hair in the ballpit and sandpit. While there was a good range of animals on the small farm, the animals were dirty and not well kept The separate area for feeding cats was also dirty and some of the cats did not look healthy The buffet breakfast was below average We ate at both of the hotel restaurants and found the food mediocre and overpriced

The room facilities are relatively complete and new, and the environment is also very good. The ladies and brothers at the front desk are very considerate. I stayed for a long time this time, and I got to know the aunt who cleaned my room. She is from Northeast China and is very enthusiastic. Hahaha. It is trustworthy.

Facilities: There are bath and shower facilities, and there is a massage chair that can be used for free, which is very comfortable. There is no bathrobe, but it doesn't matter. Also, you have to go downstairs to get the takeaway, which is considered as exercise, which is not a big deal. Service: From the front desk to the cleaning staff, the attitude is very good. Knowing that my mother almost slipped, they immediately greeted and laid a cloth. There are welcome fruit and coffee coupons, and breakfast is basically Chinese and Western. Hygiene: It is quite clean. I saw the aunt vacuuming and wiping the door. Sound insulation is OK. At least there is no frequent opening and closing of doors in the middle of the night, and no one is making loud noises in the corridor, and no noises from the next door are heard. Of course, it may also be related to the quality of the tenants. In any case, it is recommended to stay.

1. 這次旅行最驚喜的發現！酒店位置絕佳，離景點和商圈都超近。房間乾淨到發光，床品軟乎乎像睡在雲朵裏，智能設備一應俱全，連小冰箱都塞滿了免費飲料！前台小哥還貼心準備了旅遊攻略，服務細節滿分，下次來還住這兒！ 2. 出差黨強推！酒店環境安靜又舒適，隔音效果絕了。房間佈置温馨，浴缸、投影儀一應俱全，下班回房間直接開啟度假模式。早餐種類豐富，中西式都有，連現煮麪條都超好吃！性價比超高，以後出差就選這家！

An exam, a lifetime memory: grateful for the hotel's warm gesture. It was a crucial exam in my life. The tense atmosphere before the exam almost suffocated me. My mind was full of thoughts about the content and key points of the exam, but I didn't know that my ID card was left in the hotel in a hurry. When I arrived at the examination room and was about to enter the examination room, I was shocked to find that my ID card was missing. In an instant, my mind was blank, and my heartbeat suddenly accelerated, as if the whole world had stopped turning. Without my ID card, I would miss this exam, and all my previous efforts would be wasted. In despair and helplessness, I suddenly remembered the hotel I was staying in, and I called the front desk in a hurry. The person who answered the phone was a gentle lady. After listening to my anxious story, she whispered to comfort me not to worry, and quickly helped me contact the aunt who cleaned my room. Not long after, the front desk lady called to tell me that he was firm and calm, telling me to prepare for the exam first, and let him handle the ID card. At that moment, his words were like a reassurance, which made my originally panicked heart a little calmer. While I was waiting anxiously, I suddenly received a call from the hotel manager. I ran out in a hurry and saw the hotel manager standing there breathlessly, with sweat all over his forehead, but a warm smile on his face, holding my ID card tightly in his hand. It turned out that he put down his work at hand, set out from the hotel without stopping, and rushed all the way, just to deliver the ID card to me in time so that I could take the exam smoothly. I took the ID card, and the gratitude in my heart rushed out like a flood. In addition to saying ”thank you” all the time, I was speechless for a while, not knowing how to express my inner touch. The hotel manager waved his hand and said with a smile: ”This is what we should do. I wish you good luck in the exam!” After that, he hurried away and rushed back to the hotel to continue working. This experience made me deeply feel that the service of this hotel is not only professional and efficient, but also full of strong human touch. They are anxious about the guests' needs, think about what the guests think, and interpret what is truly high-quality service with practical actions. This warmth, I will always remember in my heart. I will also recommend this loving hotel to everyone around me, so that more people can feel this caring and beauty.

The hotel is in an excellent location, located on Zhongshan East Road, the most prosperous street in Songjiang. It is next to the river and a small park, which is very suitable for walking. Yunjian Granary, Fangta Garden, Pinggao Shopping Center and Cinema, Yuemiao Old Street, and Songjiang No. 2 Middle School and No. 1 Middle School are all within walking distance!

The environment of the B&B is very good. It is reached through a forest and a path beside a small river. It looks like big trees and rice fields. We were a group of five, and the housekeeper upgraded us to a room, which was such a surprise. The room is very large. The children can play downstairs, and the adults can also play cards nearby. The swimming pool in the B&B is a paradise for children. It is so fun to have a water fight. There are also fireworks at night.

This time I came to Shanghai to play very happy, mainly at this Atour hotel, the experience was very good, the birthday was sent a small gift, the front desk was very warm and the service was very good, I served tea at the store, I was washing clothes and washing a lot of clothes. I didn’t expect to help me. I sent it up, breakfast was great, The facilities and environment are also very good, the room sister service is also very good, the room is also very spacious, clean and comfortable.