Runxuan Executive Apartment (Shenzhen Window of the World Happy Valley Branch) Reviews
Runxuan Executive Apartment (Shenzhen Window of the World Happy Valley Branch)
Shenye Hetangling Garden 2 Unit 2 Hall, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
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Guest Reviews of Runxuan Executive Apartment (Shenzhen Window of the World Happy Valley Branch)
8.8/10
120 review
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The facilities are run-down and dirty in many places. The lobby staff are rude. Last night, the lobby security guard was extremely rude. I was traveling with my two children, but he insisted on registering me. I had repeatedly confirmed that I was staying at the hotel and had already registered, but he still yelled at me. I was truly disappointed with my stay. If your management is this poor, I wouldn't even return if you gave it to me. However, when I had questions, the room management immediately answered them and provided me with whatever was in the room. I commend them for that!
The room is clean, the location is excellent, the living facilities are complete, the environment is quiet at night, and the surrounding commercial facilities are complete.
Service: detailed instructions and quick problem solving
The overall environment is quite clean, but the shower room is too small for women to even lower their heads to wash their hair. Even CCTV is chargeable for watching TV. I hope the shower room can be made bigger. It was my first time trying contactless check-in, and I was a little uncomfortable.
Original textTranslated by Google
Response from Property: Dear guests, every room offers live HD TV. Simply select the HDM2 signal source and switch to it. If you have any questions during your stay, please contact our customer service team, who will assist you on-site. We look forward to your next stay!
The location is good, within about 5 minutes walk from the metro station to the hotel, near Yitian Holiday Plaza, very convenient. The only flaw is that there seems to be some problems with the doors in the apartment. It can't be opened in the room, it must be opened from the outside, which looks like it's locked.

The room is well-equipped, clean and hygienic. Very good
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Anonymous User
Light Luxury Two-Bedroom One-Living Room Suite (Balcony + Washing Machine + Kitchen + 4K High-Definition TV With Screen Casting)
Stayed in Jun 2024
Family
42 review
4.7/10
Posted on Jul 30, 2024
The parking lot should remind you to go to B3. There are no parking spaces in B1 and B2. There is no parking space for most of the circle. The hygiene is hard to describe. The cup is wet and there are water drops. I opened the toilet in the middle of the night and was startled by cockroaches. The living room is clean and tidy, and the bathroom needs to be cleaned more carefully.
It's clean, safe and comfortable. It's very good. We also got a free upgrade. The customer service is very patient and has a good attitude. It's a great experience.
It is very close to Window of the World and Happy Valley, and there is also Yida Plaza next to it. It is very convenient. The room is new and tidy.
Original textTranslated by Google
Duanjiaozhurouwan
Light Luxury Two-Bedroom One-Living Room Suite (Balcony + Washing Machine + Kitchen + 4K High-Definition TV With Screen Casting)
Stayed in Jun 2024
Family
38 review
7.0/10
Posted on Jul 31, 2024
The location of the apartment is very good. I went to Window of the World. It is very convenient to go to the park when you go downstairs and cross the street. You pass by Yitian Plaza, a comprehensive lifestyle plaza with all the shops for eating and shopping. There is a lifestyle supermarket downstairs for breakfast. Convenience store, McDonald's, Ruixing, etc. The apartment has complete facilities and good value for money.