Vienna International Hotel (Shenzhen Luohu Shuibei Jewelry City)

Vienna International Hotel (Shenzhen Luohu Shuibei Jewelry City) Reviews

Vienna International Hotel (Shenzhen Luohu Shuibei Jewelry City)

No. 32 Tianbei 3rd Road, Luohu District, Shenzhen, Guangdong, 518020, ChinaView hotel details
Vienna International Hotel (Shenzhen Luohu Shuibei Jewelry City)
Vienna International Hotel (Shenzhen Luohu Shuibei Jewelry City)Vienna International Hotel (Shenzhen Luohu Shuibei Jewelry City)Vienna International Hotel (Shenzhen Luohu Shuibei Jewelry City)
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Guest Reviews of Vienna International Hotel (Shenzhen Luohu Shuibei Jewelry City)

9.7/10
Excellent
2346 review
Verified reviews
Location9.7
Amenities9.6
Service9.7
Cleanliness9.7
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All reviews(2346)
Positive reviews(2327)
Reviews with photos/video(208)
Friendly front desk staff(243)
Easy to get around(173)
Delicious breakfast(123)
Close to metro(51)
Well decorated(46)
Perfect for business trips(36)
Awesome gym(25)
Excellent afternoon tea(7)
Negative reviews(19)
Guest User
Deluxe King Room (Smart Room Control + Electric Window + Comfort Lounge Chair)
Stayed in Dec 2025
Couple
5 review
10/10
Outstanding
Posted on Jan 25, 2026
I was very satisfied with the hotel I booked this time. The front desk upgraded my room, and the transportation was very convenient. Breakfast was complete, and the laundry room and gym were very handy. Thank you so much!
Original textTranslated by Google
Response from Property: 尊敬的顧客您好：非常感謝您對我們的支持與認可，相信在您的支持下我們會繼續努力做的更好，我們的宗旨是品味温馨，感悟超值，您的滿意對我們最大的鼓勵，全體員工衷心期待您再次光臨，祝您工作順利，生活愉快！
Azizhon Nazarov
Executive King Room (Smart Room Control + Floor-to-Ceiling Window + Comfort Lounge Chair)
Stayed in Nov 2025
Family
3 review
10/10
Outstanding
Posted on Dec 30, 2025
Indeed nice network hotel. Breakfast is ok but service and availability of free laundry and existence of fitness room is good. I used fitness Centre twice
Response from Property: 感謝您的肯定與反饋！我們始終致力於為每一位賓客提供便捷舒適的入住體驗，很高興得知您在洗衣服務與健身中心的使用中感受到了我們的用心。您對整體服務的認可，更是對我們團隊的莫大鼓勵。您提到的寶貴意見，我們也會認真參考並持續優化，力求在每一個細節上都能超越您的期待。期待在不久的將來，能再次為您提供更加周到、貼心的服務。祝您旅途順利，生活愉快！隨時歡迎您回來
Bieyangfengjingzailushang
Deluxe Twin Room (Smart Room Control + Electric Window + Comfort Lounge Chair)
Stayed in Nov 2025
Family
32 review
9.7/10
Amazing
Posted on Dec 28, 2025
About a 7-minute walk to the subway station, so transportation is convenient. There are also many restaurants nearby, making dining easy. It's clean and quiet. Facilities are complete, and the hot water is stable. The TV and internet weren't very smooth, with occasional disconnections.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay at our hotel. We sincerely apologize for any dissatisfaction you may have during your stay. If you have any concerns about your experience, please feel free to point them out. We will humbly accept your suggestions and strive to improve. Making every guest feel at home is always our hotel's service principle and goal. We look forward to your next visit.
Zhangxiaotanggigi
Deluxe Twin Room (Smart Room Control + Electric Window + Comfort Lounge Chair)
Stayed in Nov 2025
Travelling with friends
12 review
10/10
Outstanding
Posted on Dec 7, 2025
The transportation is very convenient, breakfast is comprehensive, and the laundry room and gym are very handy. The room is spacious and offers great value for money. As soon as you enter the hotel, there's a faint, pleasant scent. The bathroom facilities are excellent too; the water heats up quickly for a comfortable shower, and the toilet is smart and heated. I was very satisfied with this stay. Also, if you're heading to Shuibei, remember to navigate to "Shuibei International" and not "Shuibei International Trade Center"! They are different places, and only Shuibei International has a basement floor!
Original textTranslated by Google
Response from Property: Dear Guest: We were so pleasantly surprised and delighted to receive your thoughtful feedback! Convenient transportation makes travel hassle-free, a full breakfast to start your day with energy, a laundry room and gym to meet your daily needs, and the spacious interior, soothing fragrance, fast-heating bathroom fixtures, and smart toilet all contribute to your complete satisfaction – we are incredibly proud! Every detail we pay attention to is to bring you a high-quality experience at a great value. We will continue to maintain this quality and welcome you back often. We wish you a pleasant journey and all the best!
Anonymous User
Family Suite
Stayed in Nov 2025
Family
9 review
10/10
Outstanding
Posted on Dec 8, 2025
Excellent hotel, good location, convenient to go with MTR.
Response from Property: 尊敬的顧客您好：非常感謝您選擇併入住維也納國際酒店（深圳羅湖水貝珠寶城店），並對我們提出寶貴的意見，如您入住期間房間有什麼問題，可致電24小時前台服務中心為您及時解決問題，感謝您的反饋，期待您的再次光臨。
Markh Boo of Malaysia
Executive Twin Room (Smart Room Control + Floor-to-Ceiling Window + Comfort Lounge Chair)
Stayed in Dec 2025
Family
1 review
10/10
Outstanding
Posted on Jan 4, 2026
Very spacious, well appointed room, lift lobby as well as Main entrance lobby. Location is superb as it is about 500m away from Mrt station which is a transit station of line 3 & line 7. Needless to say, we shall always come back to stay in this fabulous hotel. regards Markh Boo PS Our kids like the big screen TV very much!
Response from Property: 感謝您的好評與認可✨ 很高興您對我們的服務態度滿意，也覺得酒店位置好找～維也納國際酒店（羅湖水貝珠寶城店）會繼續用心做好服務，期待您再次光臨，祝您出行順遂，事事舒心！
Amir Akhmetov
Standard King Room (Smart Room Control + 90" HD Projector & Screen + Tranquil Space)
Stayed in Nov 2025
Couple
1 review
10/10
Outstanding
Posted on Jan 1, 2026
It was a very satisfactory stay experience. The lobby was spacious and the environment was great. The front desk service was excellent. The check-in process was fast. The front desk staff, Ouyang, had a good attitude and excellent service. The room facilities were complete, the bed was very comfortable, and the room was intelligently controlled. They also helped with free extended check-out. It was really great!
Response from Property: 看到您如此細緻的分享，真的太感動了！✨“非常滿意”這四個字，對我們來説是最大的鼓勵與動力。從大堂環境到前台效率，從歐陽的熱情周到、房間的智能舒適，再到延遲退房的靈活安排——您提到的每一個細節，都是我們團隊用心呈現的服務點滴。能為您創造一段輕鬆愉悦的入住體驗，我們由衷高興。期待下次相遇時，繼續為您帶來驚喜與温暖！祝您旅途順利，生活常暖
Guest User
Deluxe King Room (Smart Room Control + Electric Window + Comfort Lounge Chair)
Stayed in Nov 2025
Business traveller
3 review
10/10
Outstanding
Posted on Dec 17, 2025
Stay comfortable and the food its too delicious, and I m come from Myanmar and Thailand. You
Response from Property: 感謝您跨越山海帶來的真摯好評！得知您在我們這裏住得舒適，並且喜愛我們的餐食，是對我們莫大的肯定。能為您這樣來自緬甸和泰國，有着豐富美食文化背景的貴賓提供滿意的服務，我們感到格外榮幸。希望這份美好體驗能成為您旅程中的温暖記憶。誠摯期待您的再次光臨，祝您旅途愉快，一切順心！
Daidaidea
Deluxe Twin Room (Smart Room Control + Electric Window + Comfort Lounge Chair)
Stayed in Oct 2025
Travelling with friends
30 review
10/10
Outstanding
Posted on Dec 1, 2025
Facilities: Excellent, I really loved staying here. Cleanliness: Very clean and comfortable. Environment: Very quiet and pleasant. Service: Very polite, made for a comfortable one-night stay. Convenient, simple, and I slept really well.
Original textTranslated by Google
Response from Property: 尊敬的賓客，您好！看到您如此生動又真摯的點評，我們整個團隊都感到特別開心與鼓舞！“狠狠的好”、“巴適得很”這些評價，簡直説到了我們心坎裏。您對設施、衞生、環境和服務的全面認可，是我們持續提供優質體驗的最佳動力。能讓您擁有一個安靜、舒服、睡眠香甜的完美入住日，就是我們最大的成功。誠摯期待您的再次光臨，我們再為您提供“狠狠好”的體驗！祝您一切順心！
Mina No Tabo Biri
Deluxe Twin Room (Smart Room Control + Electric Window + Comfort Lounge Chair)
Stayed in Nov 2024
Family
35 review
10/10
Outstanding
Posted on Jan 1, 2025
nice staff easy check in close to border close to shopping mall Perfect Big enough for 2 ppl
Response from Property: 尊敬的賓客您好，非常感謝您選擇維也納國際羅湖水貝珠寶城酒店並給予我們最寶貴的反饋，為每一位賓客提供温馨舒適的入住環境，創造愉悦舒心的絕佳入住體驗，是我們每一位錦江人銘記於心並努力踐行的宗旨，我們真誠的希望在不久的將來，能夠有機會繼續為您服務，為您創造一次至善至美的入住體驗，期待您的再次光臨！
Guest User
Standard King Room (Smart Room Control + 90" HD Projector & Screen + Tranquil Space)
Stayed in Apr 2025
Business traveller
53 review
10/10
Outstanding
Posted on Jun 29, 2025
设施：👍🏻 卫生：👍🏻 环境：👍🏻 服务：👍🏻
Response from Property: 尊敬的客人：感謝您的點贊鼓勵！您的認可，是我們持續進步的動力~維也納國際酒店（羅湖水貝珠寶城店）將繼續以熱情的服務和舒適的住宿體驗，期待您的再次光臨！祝您生活愉快，笑口常開！維也納國際酒店（羅湖水貝珠寶城店）
Chen Jay
Standard King Room (Smart Room Control + 90" HD Projector & Screen + Tranquil Space)
Stayed in Nov 2024
Couple
15 review
10/10
Outstanding
Posted on Dec 16, 2024
Clean Quiet comfortable
Response from Property: 看到客官您的點評小夥伴們萬分開心。很榮幸我們的服務得到您如此高的評價，我們將繼續維持這份熱情真摯的為客人服務。舒適、靜謐、温暖、樸實的住宿空間是小維致力為您打造的生活方式，我們很期待您經常來看看,等您回家哦。期待您的下次入住哦~~
Heihejiasuola
Deluxe King Room (Smart Room Control + Electric Window + Comfort Lounge Chair)
Stayed in Nov 2025
Booked for others
3 review
10/10
Outstanding
Posted on Dec 21, 2025
ok，ok
Response from Property: 尊敬的顧客！您好！非常感謝您抽出時間分享您的入住體驗，並給予我們‘很好’的寶貴評價！得知您對本次入住感到滿意，我們全體同事都備受鼓舞。您對我們[服務、設施、地理位置等]的認可是我們持續進步的最大動力。我們將繼續保持高標準，致力為每一位客人提供温馨舒適的居停體驗。衷心期待您的再次光臨，祝您一切順利！
Vish07
Deluxe King Room (Smart Room Control + Electric Window + Comfort Lounge Chair)
Stayed in Jul 2024
Couple
9 review
10/10
Outstanding
Posted on Sep 5, 2024
nice and comfortable
Response from Property: 親愛的客户，非常感激您抽出寶貴的時間為我們的酒店留下了積極的評價。我們將繼續努力提升各項服務和設施，為您提供更加舒適和愉快的住宿體驗。感謝您的支持和信任！
Anonymous User
Executive Twin Room (Smart Room Control + Floor-to-Ceiling Window + Comfort Lounge Chair)
Stayed in May 2024
Family
10/10
Outstanding
Posted on Jul 20, 2024
Very Good
Response from Property: 您好！感謝您選擇我們並對酒店給予支持與厚愛。您對酒店設施及服務的滿意是酒店全體員工工作的動力， 讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。酒店所有房間按照集團最新標準裝修設計,是您外出旅遊的最佳選擇。為您服務是我們的榮幸， 酒店全體員工期待您的下次光臨！