Kingkey Oriental Regent Hotel

Kingkey Oriental Regent Hotel Reviews

Kingkey Oriental Regent Hotel

Middle Shennan Road (Shennan Zhong Lu), Finance Center Tower, Luohu District, Shenzhen, Guangdong, 518001, ChinaView Hotel Details
Kingkey Oriental Regent Hotel
Kingkey Oriental Regent HotelKingkey Oriental Regent HotelKingkey Oriental Regent Hotel
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Guest Reviews of Kingkey Oriental Regent Hotel

8.9/10
1741 review
Verified reviews
Location8.9
Amenities8.5
Service9.0
Cleanliness9.0
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All reviews(1741)
Positive reviews(1684)
Reviews with photos/video(494)
Easy to get around(286)
Convenient location(230)
Close to metro(170)
Great value for money(145)
Friendly front desk staff(60)
Convenient parking(46)
Luxurious(14)
Good views(14)
Negative reviews(57)
hkfoodie2023
Special Queen Room
Stayed in May 2025
Solo traveller
11 review
10/10
Outstanding
Posted on Jun 21, 2025
Clean and tidy room. Good services. Quite. Good to sleep. Good experience.
Response from Property: 感謝您通過攜程網預訂入住京基晶都酒店，對我們工作的支持與肯定並給與5分的肯定，我們一直以“賓至如歸”的理念，營造最舒適、便捷的空間，衹為給您滿意的體驗。晶都酒店擁有優越的地理位置，距離大劇院地鐵站E出口僅3分鐘步程，旁邊的KK MALL及周邊的萬象城、中心城市廣場等大型購物中心，更是滿足您對於吃喝玩樂的全方位需求！期待您的再次光臨
WJT0308
Standard 2-bed Room
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on Jul 1, 2025
The metro is just right beside the hotel and is really convenience. There is also food street opposite of the hotel, which have a lot of food choices! However, the breakfast have not much choices to choose from but is ok as well.
6/7
Response from Property: 感謝您通過攜程網預訂入住京基晶都酒店，對我們工作的支持與肯定並給與5分的肯定，我們一直以“賓至如歸”的理念，營造最舒適、便捷的空間，衹為給您滿意的體驗。晶都酒店擁有優越的地理位置，距離大劇院地鐵站E出口僅3分鐘步程，旁邊的KK MALL及周邊的萬象城、中心城市廣場等大型購物中心，更是滿足您對於吃喝玩樂的全方位需求！期待您的再次光臨
Duncan
Special Queen Room
Stayed in Feb 2025
Solo traveller
8 review
6.0/10
Posted on Apr 1, 2025
The hotel had a strange and almost eerie atmosphere — it felt very empty during my stay, which made it a bit unsettling at times. The building itself seems like it once had grandeur but now feels a little outdated and quiet. That said, the staff were very friendly and welcoming, which helped make the experience more pleasant. The room was clean enough, and the amenities were average. It’s not a bad place if you’re just looking for a basic stay, but don’t expect anything lively or modern. Probably better suited for solo travelers who don’t mind a quiet, low-key environment.
Response from Property: 尊敬的客人：感謝您抽出時間分享入住體驗！我們非常重視您的反饋，酒店於1988年開業至今，已經走過37個年頭了，的確比較有歷史感。很高興您認可團隊的熱情服務！這是我們一直堅持的核心——即使環境安靜，也要讓客人感受到“家外之家”的關懷。關於設施，我們已計劃在逐步更新客房設備（如補充智能插座、升級衞浴用品），您的意見將幫助我們優先改進。如您敏鋭觀察到的，酒店因其歷史底藴和遠離鬧市的位置，更適合追求寧靜、文化氛圍的旅行者。我們推薦獨行旅客或商務人士選擇我們酒店，歡迎您再次光臨。
David Petrosyan
Special Queen Room
Stayed in Feb 2025
Solo traveller
6 review
10/10
Outstanding
Posted on Mar 6, 2025
Highly recommend this hotel. For such an affordable price you’ll get an excellent service (I personally want to thank Mr Nelson, he really cares about the guests of the hotel , also speaks English), a super nice location , basically the city downtown, room with all the amenities , and even a bathtub. The room itself I found to be super cute , designed in a very European/Early American style , that I like a lot . I’ll attach some photos. The hotel has no cigarette smell at all ! This is super rare for China lol. If a downtown Shenzhen area place to rest is needed , book this hotel it’s really worth it.
Response from Property: Thank you for booking and staying at Jingji Jingdu Hotel through Ctrip.com. You support and affirm our work and give us a 5-point affirmation. We have always been committed to the concept of "making guests feel at home" to create the most comfortable and convenient space, just to give you a satisfactory experience. Jingdu Hotel has a superior geographical location, only 3 minutes walk from Exit E of the Grand Theater Subway Station. The nearby KK MALL and the surrounding MixC, Central City Plaza and other large shopping malls can meet your all-round needs for eating, drinking and having fun! Looking forward to seeing you again
T
Special Queen Room
Stayed in Jan 2025
Solo traveller
104 review
8.5/10
Very Good
Posted on Mar 2, 2025
Room very spacious and with open views. The best thing I love is that I can watch HK TV channel (Jade of TVB) in this hotlel. No moody smell, room air fresh and clean. Always my choice. There's an improvement or new service that guests can also choose to watch movies at a very low price.
6/8
Response from Property: Dear guests, thank you for your long-term trust and support to our hotel! We are very happy to know that you are satisfied with the location of the hotel and the surrounding facilities, especially the facilities in the hotel room. Your feedback is very important to us, and we will continue to work hard to improve the quality of our service. We look forward to seeing you again and wish you a pleasant journey!
Kennis_wah
Special Queen Room
Stayed in Feb 2025
Other
11 review
8.0/10
Very Good
Posted on Apr 7, 2025
Near the train station & very convenient but the man  staff are not kind enough
Response from Property: 感謝您通過攜程網預訂入住京基晶都酒店，很抱歉給你帶來不好的入住體驗，你所反饋的問題，我們會積極整改。我們一直以“賓至如歸”的理念，營造最舒適、便捷的空間，衹為給您滿意的體驗。晶都酒店擁有優越的地理位置，距離大劇院地鐵站E出口僅3分鐘步程，旁邊的KK MALL及周邊的萬象城、中心城市廣場等大型購物中心，更是滿足您對於吃喝玩樂的全方位需求！期待您的再次光臨
JXDen_flo
Special Queen Room
Stayed in Feb 2025
Family
2 review
10/10
Outstanding
Posted on Mar 25, 2025
nice hotel v big space and close to many shopping malls , it is very worth it
Response from Property: 感謝您通過攜程網預訂入住京基晶都酒店，對我們工作的支持與肯定並給與5分的肯定，我們一直以“賓至如歸”的理念，營造最舒適、便捷的空間，衹為給您滿意的體驗。晶都酒店擁有優越的地理位置，距離大劇院地鐵站E出口僅3分鐘步程，旁邊的KK MALL及周邊的萬象城、中心城市廣場等大型購物中心，更是滿足您對於吃喝玩樂的全方位需求！期待您的再次光臨
Aanastas
Standard Queen Room
Stayed in Dec 2024
Solo traveller
31 review
10/10
Outstanding
Posted on Jan 5, 2025
I liked this room. It’s clean, quiet and comfortable. The hotel is located in a lovely area. There’re some malls and different restaurants. I’ve enjoyed staying in here.
Response from Property: Thank you for booking and stay at KingKey Oriental Regent Hotel through Ctrip. We have always adhered to the concept of "being at home" and created the most comfortable and convenient space to provide you with a satisfactory experience. The Crystal Hotel has a superior geographical location, only a 3-minute walk from the E exit of the Grand Theatre subway station. The nearby KK MALL and surrounding large shopping centers such as Mix-city Plaza and Central City Plaza also meet your all-round needs for food, drink, and entertainment! Looking forward to your visit again
Ognjen Durovic
Special Queen Room
Stayed in Mar 2025
Solo traveller
11 review
10/10
Outstanding
Posted on Apr 7, 2025
Recommend, good location 👍
Response from Property: 感謝您通過攜程網預訂入住京基晶都酒店，對我們工作的支持與肯定並給與5分的肯定，我們一直以“賓至如歸”的理念，營造最舒適、便捷的空間，衹為給您滿意的體驗。晶都酒店擁有優越的地理位置，距離大劇院地鐵站E出口僅3分鐘步程，旁邊的KK MALL及周邊的萬象城、中心城市廣場等大型購物中心，更是滿足您對於吃喝玩樂的全方位需求！期待您的再次光臨
Ahmed
Standard 2-bed Room
Stayed in May 2025
Family
4 review
6.5/10
Posted on Jul 1, 2025
Food was limited and only Chinese food. I don’t recommend foreigners to stay in this hotel.
Response from Property: 感謝您通過攜程網預訂入住京基晶都酒店，對我們工作的支持與肯定，我們一直以“賓至如歸”的理念，營造最舒適、便捷的空間，衹為給您滿意的體驗。晶都酒店擁有優越的地理位置，距離大劇院地鐵站E出口僅3分鐘步程，旁邊的KK MALL及周邊的萬象城、中心城市廣場等大型購物中心，更是滿足您對於吃喝玩樂的全方位需求！期待您的再次光臨
Guest User
Special Twin Room
Stayed in Nov 2024
Family
4 review
10/10
Outstanding
Posted on Jan 17, 2025
Great hotel location near the subway. Clean room and bathroom. Near park and some eatery.
Response from Property: 感謝您通過攜程網預訂入住京基晶都酒店，對我們工作的支持與肯定並給與5分的肯定，我們一直以“賓至如歸”的理念，營造最舒適、便捷的空間，衹為給您滿意的體驗。晶都酒店擁有優越的地理位置，距離大劇院地鐵站E出口僅3分鐘步程，旁邊的KK MALL及周邊的萬象城、中心城市廣場等大型購物中心，更是滿足您對於吃喝玩樂的全方位需求！期待您的再次光臨
nitin
Special Twin Room
Stayed in Aug 2024
Family
12 review
7.5/10
Posted on Sep 29, 2024
I stayed in this hotel with my family and it was an alright experience. There was a problem with the air conditioner, and we notified the staff as soon as we realised. They were amicable, helpful and cooperative, and we resolved the matter without many difficulties. Another thing to note is that the locks for the washroom have some issues. You need to really kick the door for it to shut and it still might not lock. Other than that, the amenities were acceptable.
Response from Property: Thank you for booking and stay at KingKey Oriental Regent Hotel through Ctrip. We have always adhered to the concept of "being at home" and created the most comfortable and convenient space to provide you with a satisfactory experience. The Crystal Hotel has a superior geographical location, only a 3-minute walk from the E exit of the Grand Theatre subway station. The nearby KK MALL and surrounding large shopping centers such as Mix-city Plaza and Central City Plaza also meet your all-round needs for food, drink, and entertainment! Looking forward to your visit again
Otmane
Special Twin Room
Stayed in Nov 2024
Travelling with friends
5 review
8.0/10
Very Good
Posted on Jan 4, 2025
Good location , spacious room
Response from Property: Thank you for booking and stay at KingKey Oriental Regent Hotel through Ctrip. We have always adhered to the concept of "being at home" and created the most comfortable and convenient space to provide you with a satisfactory experience. The Crystal Hotel has a superior geographical location, only a 3-minute walk from the E exit of the Grand Theatre subway station. The nearby KK MALL and surrounding large shopping centers such as Mix-city Plaza and Central City Plaza also meet your all-round needs for food, drink, and entertainment! Looking forward to your visit again
Chuan jk
Standard 2-bed Room
Stayed in Jul 2024
Couple
27 review
9.0/10
Great
Posted on Sep 1, 2024
Front Desk customer service is good. Staff is helpful and courteous. Clean and tidy room. Good location. Convenient for us to travel around
Response from Property: Thank you for booking and stay at KingKey Oriental Regent Hotel through Ctrip. We have always adhered to the concept of "being at home" and created the most comfortable and convenient space to provide you with a satisfactory experience. The Crystal Hotel has a superior geographical location, only a 3-minute walk from the E exit of the Grand Theatre subway station. The nearby KK MALL and surrounding large shopping centers such as Mix-city Plaza and Central City Plaza also meet your all-round needs for food, drink, and entertainment! Looking forward to your visit again
Anonymous User
Special Queen Room
Stayed in Jul 2024
Travelling with friends
2 review
7.5/10
Posted on Aug 23, 2024
Old school hotel in Shenzhen that has a long history. Located close to two metro stations. Easy commute to Lowu border and other major tourist sites/malls nearby. Front desk was very nice and helpful because we had some trouble using the hotel WiFi. The facilities of the hotel were quite old but maintained relatively well. Our rooms did not have fridges though which was annoying. Overall it was a nice stay.
Response from Property: Thank you for booking and stay at KingKey Oriental Regent Hotel through Ctrip. We have always adhered to the concept of "being at home" and created the most comfortable and convenient space to provide you with a satisfactory experience. The Crystal Hotel has a superior geographical location, only a 3-minute walk from the E exit of the Grand Theatre subway station. The nearby KK MALL and surrounding large shopping centers such as Mix-city Plaza and Central City Plaza also meet your all-round needs for food, drink, and entertainment! Looking forward to your visit again