Block C, Building 1, Shangxia, Phase III, Galaxy Legend Garden, Longtang Community, Minzhi Street, Longhua District, Shenzhen, Guangdong, ChinaView Hotel Details
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Guest Reviews of Hampton by Hilton Shenzhen North Station
9.6/10
Excellent
3158 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.7
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All reviews(3158)
Positive reviews(3120)
Reviews with photos/video(449)
Friendly front desk staff(575)
Delicious breakfast(551)
Classy environment(351)
Perfect for business trips(116)
Awesome gym(33)
Stayed multiple times(31)
Close to train station(25)
Delicious buffet(20)
Negative reviews(38)
Anonymous User
King Bed Pure-Superior Room
Stayed in Aug 2025
Business traveller
4 review
10/10
Outstanding
Posted on Sep 5, 2025
Back on another business trip, I didn't hesitate to choose this hotel again. The front desk staff, Jiajia and Xiao'ao, were professional and incredibly welcoming, and they even upgraded my room type from my previous stay! I still really appreciate the ambiance here, and my room was also very quiet. 💗💗💗
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Response from Property: 尊敬的賓客,您好!感謝您對深圳北站希爾頓歡朋酒店的厚愛與支持~您的五星好評是對我們最大的認可,~歡迎您再次光臨,期待能給您更滿意的體驗哦~😊
cal1201
King Superior Room
Stayed in Aug 2025
Business traveller
58 review
10/10
Outstanding
Posted on Sep 2, 2025
The room was clean and well-maintained. The location is excellent, making it very convenient for getting around. The breakfast offered a great variety of options. Cindy at the front desk provided incredibly attentive and thoughtful service! She was truly wonderful!
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Response from Property: 親愛的客人:感謝您細緻的好評!衞生、交通和早餐能讓您滿意,我們特別開心~Cindy看到您的誇獎一定笑容更甜啦!(^▽^) 歡小朋會繼續努力,期待下次為您帶來更多驚喜!
_WeChat266879****
Deluxe Queen Room
Stayed in Jul 2025
Couple
3 review
10/10
Outstanding
Posted on Sep 1, 2025
The front desk staff provided excellent service, arranging a high-floor room for us with a fantastic view. The hotel's environment was beautiful, our room was very quiet, and the welcome fruit was fresh and delicious. The breakfast selection was diverse and plentiful. Overall, we had a superb experience. A truly wonderful hotel!
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your 5-star review of Hilton Garden Inn Shenzhen North Railway Station! We are so happy that the high-floor room arranged for you had a fantastic view and brought you a wonderful experience! 🥳 Your high praise for the hotel environment, the quietness of the room, the freshness of the welcome fruit, and the abundance of the breakfast is a huge encouragement for us! 👍 We hope to provide you with an even better experience next time you visit. We look forward to seeing you again!
1500054****
2 Twin Beds Superior Deluxe Room
Stayed in Jul 2025
Business traveller
1 review
10/10
Outstanding
Posted on Aug 20, 2025
A big shout-out to Chen at the front desk! Her service was excellent. She made the check-in process super quick and smooth, always with a warm smile and very attentive.
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Response from Property: wow!!!灰灰灰常感謝您對小陳大力的誇讚,歡小朋會繼續努力滴,給您超乎想象的體驗,最重要是您要常來看看我喲,我在深圳北站希爾頓歡朋酒店等您哦------開心的歡小朋
M312280****
King Superior Room
Stayed in Jul 2025
Business traveller
1 review
10/10
Outstanding
Posted on Sep 10, 2025
## Top-notch Room Facilities
The room was spacious and bright, with elegant decor. The bedding was incredibly soft and comfortable, making it hard to get out of bed. What truly stood out was the excellent soundproofing; I wasn't disturbed by any outside noise, ensuring a peaceful night's sleep.
## Attentive and Thoughtful Service
The hotel staff were friendly, professional, and highly efficient. Upon check-in, the front desk staff warmly welcomed us and processed the procedures quickly. Daily housekeeping was also impeccable, always leaving the room perfectly tidy.
## Rich Dining Experience
The hotel's breakfast buffet offered a wide variety of options, from traditional Chinese dishes to Western fare. The ingredients were fresh, and everything tasted delicious. For dinner, I tried the hotel's French restaurant, and I was deeply impressed by the exquisite presentation and delicious cuisine.
## Excellent Recreational Facilities
The hotel's gym was well-equipped, and the swimming pool was clean and spacious, making it a great place to unwind. Additionally, the hotel offered a range of recreational activities, such as yoga classes and spa services, catering to diverse guest needs.
## Attention to Detail Shines Through
The hotel's attention to detail truly made me feel cared for. For instance, the room was stocked with various beverages and snacks, the bathroom featured high-end toiletries, and they even provided amenities specifically for pets, showing remarkable thoughtfulness.
Overall, this stay significantly enhanced my positive impression of the hotel. From its location and facilities to its service, everything met five-star standards. I highly recommend it to anyone looking for a high-quality accommodation experience!
#FiveStarHotel #ComfortableStay #GuangzhouTravel
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your 5-star review! Every city has its own memorable charm, every season has its own unforgettable scenery, and every hotel holds its own sweet and warm memories. We hope that the Hilton Garden Inn Shenzhen North Railway Station will be the most cherished and unique memory for you! On behalf of all the gentlemen and ladies of the hotel, Xiao Peng sincerely looks forward to your return and to providing you with another perfect stay! --- Xiao Peng ❤
M687643****
2 Twin Beds Superior Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 9, 2025
Extremely satisfied! 👍 We arrived late at night after a long journey from Hong Kong to Shenzhen. A huge thank you to Xiao Wang at the front desk for their exceptionally warm and helpful service. They not only upgraded our room but also provided complimentary breakfast vouchers for our child. The room was spotlessly clean, spacious, stylish, and very convenient. We couldn't have been happier with our stay and will definitely be back in the future!
Original textTranslated by Google
Response from Property: 尊敬的賓客: 非常高興從您的留言中得知給您留下如此美好的印象, 希望您未來可以繼續關注深圳北站希爾頓歡朋酒店, 並將以後入住時的更多感受和體驗告訴我們, 熱忱期待您的再次光臨!
M28507****
King Superior Room
Stayed in Jul 2025
Couple
4 review
10/10
Outstanding
Posted on Aug 7, 2025
I always choose Hilton hotels, as I trust branded establishments. They were incredibly thoughtful when I accidentally left my umbrella behind; they promptly helped me arrange for it to be sent back.
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Response from Property: 看到您的讚美,歡小朋很是害羞呢!服務好您是我們最大的榮幸,更值得開心的是在您的旅途中,我們能為您帶來一份温暖,能夠陪伴您度過更多快樂的時光。美好的時光總是短暫的,真誠期待朋友您的再次到來。------------期待您的歡小朋
Danxiaopiansheng
2 Twin Beds Superior Room
Stayed in Jun 2025
Family
23 review
10/10
Outstanding
Posted on Jul 24, 2025
The room was excellent, very clean and tidy. However, what truly stood out and pleasantly surprised me was the breakfast service. Even though breakfast officially ended at 10 AM, just before closing time, a friendly staff member came over to remind us to take more food if we wanted. She even explicitly encouraged us to pack some to go, without any fuss. This level of thoughtful generosity truly speaks volumes about a quality hotel. Definitely deserves a big thumbs up! 👍
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Response from Property: Huan Xiaopeng will continue to innovate, ensuring more guests are impressed by Hilton Garden Inn's well-deserved reputation. From our attentive service, warmth, and thoughtfulness to the beautiful hotel environment, and many other things... (and so on). Haha, Huan Xiaopeng has been quite narcissistic lately! A hotel's service determines its level, and innovative service determines its height. At Hilton Garden Inn, Huan Xiaopeng believes we don't lack innovation; we simply lack discerning mentors like you. Thank you for your review, and we look forward to accompanying you on your future travels. --- Happy Huan Xiaopeng
M316335****
2 Twin Beds Superior Deluxe Room
Stayed in Jun 2025
Business traveller
38 review
10/10
Outstanding
Posted on Jul 12, 2025
Eric's service was excellent. He was warm and attentive, and I'll definitely choose this hotel again for my next stay. I initially booked based on the high ratings, and it certainly lived up to them. It truly felt like a home away from home.
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Response from Property: 歡小朋會不斷創新讓更多的客人感慨希爾頓歡朋果然名不見虛傳,用心的服務,我們的熱情與貼心,酒店環境的美好,各種各種,此處省略n個字。哈哈,歡小朋最近也是炒雞自戀哦!酒店的服務決定了酒店的層次,服務的創新決定了酒店的高度,在希爾頓歡朋,歡小朋相信我們不缺乏創新,我們衹是缺乏像親一樣識千里馬的伯樂,感謝您的點評,我們還期待在以後的旅途道路上能常與您相伴-------開心的歡小朋
M248343****
King Superior Room
Stayed in Jun 2025
Other
3 review
10/10
Outstanding
Posted on Jul 9, 2025
A comfortable stay at Hampton by Hilton Shenzhen North Station! It's an 8-minute walk to Tianhong Shopping Mall. The room was clean and bright, the bedding was so comfortable I didn't want to get out of bed, and the shower had excellent water pressure and a stable temperature. Breakfast offered a wide variety of options, and the freshly made noodle soup and coffee were absolutely delicious. Eric at the front desk was friendly and efficient, and even kindly upgraded my room. Every detail was spot on. I'll definitely stay here again on my next trip to Shenzhen!
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Response from Property: 看到客官簡單而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務~酒店的我們求為每位客官提供最為貼心細緻的服務, 為每位客官帶來超值的體驗。客官的鼓勵是對酒店最大的支持和鼓勵, 我們會用心服務好每一位家人, 期待和您的下次相遇
300860****
King Superior Room
Stayed in Jun 2025
Business traveller
1 review
10/10
Outstanding
Posted on Jul 18, 2025
The room was very spacious, the surroundings were excellent, and the service was superb.
Original textTranslated by Google
Response from Property: 尊敬的賓客 您好!感謝您選擇深圳北站希爾頓歡朋酒店,併為我們留下好評!得知房間舒適、服務周到,我們倍感榮幸~您的滿意是我們前進的動力,歡小朋會繼續加油,為您提供更優質的服務!期待下次與您再會!😊
_WB221314****
Deluxe Queen Room
Stayed in May 2025
Family
4 review
10/10
Outstanding
Posted on Jun 15, 2025
My stay at Hampton by Hilton Shenzhen North Station was simply perfect! The hotel boasts a superb location, with Rainbow Shopping Mall just a 10-minute walk away, making getting around incredibly convenient. The rooms are cozy and comfortable, with luxurious, soft bedding, and are fully equipped with smart amenities, truly showcasing attention to detail and quality. The breakfast spread was extensive, featuring both Chinese and Western cuisine, and everything tasted amazing. Eric provided excellent service. This is undoubtedly the perfect choice for both business and leisure travelers. Highly recommended, it absolutely deserves a five-star rating!
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Response from Property: 尊敬的賓客,感謝您對酒店環境、服務以及早餐的讚賞,我們將繼續加強這些方面的優勢,同時,也會探索更多周邊的旅遊資源,為您的出行提供更多便捷與樂趣。我們深知,每一次的滿意體驗都將成為您回憶中寶貴的財富,我們會不懈努力,讓這份温暖與舒適成為您在深圳北站希爾頓歡朋酒店的永恆記憶。
M499037****
Deluxe Queen Room
Stayed in Jun 2025
Couple
16 review
10/10
Outstanding
Posted on Jul 17, 2025
The room was nice and clean, but the soundproofing wasn't great.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for choosing Hilton Garden Inn Shenzhen North Railway Station as your family's accommodation and for taking the time to leave a review. Your satisfaction is our greatest honor and motivation, and it also points out areas for improvement. We always adhere to the service principle of "making every guest feel at home," and each of your stays is an opportunity for us to enhance our service quality. We sincerely hope to have the opportunity to welcome you and your family again in the future, allowing us to demonstrate our progress and growth through our actions. We look forward to providing you with an even more perfect accommodation experience in the future! ^-^
M433024****
Premium King Bed Room Plus
Stayed in Apr 2025
Business traveller
2 review
9.7/10
Amazing
Posted on Jun 2, 2025
The Hilton's lobby was undoubtedly quite good, and the breakfast was decent too. I opted for the deluxe king room. It featured an impressively wide 2.7-meter bed, created by pushing two smaller beds together, and also came with a desk. The room itself was quite spacious and perfectly adequate. There were just two downsides: Firstly, the hotel is located near an elevated railway, so the subway trains passing by in the mornings and evenings can be quite loud. Those sensitive to noise should be aware. Secondly, in my particular room, the bathroom's floor drain kept dripping continuously for over ten minutes after I showered, which was also quite annoying.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for staying at the Hilton Garden Inn Shenzhen North Railway Station and for taking the time to share your experience with us. We are always committed to providing better service to every guest. Regarding the soundproofing issue you mentioned, we will forward it to the front desk and arrange a quieter room closer to the building for your next stay. Also, the bathroom drain issue has been fully inspected by our engineering department, and preventative checks have been conducted on all rooms of the same type. Thank you again for choosing to stay at the Hilton Garden Inn Shenzhen North Railway Station. We hope this experience will not affect your continued trust in us. We look forward to your next visit and experiencing our improved service. Have a pleasant trip!
Qiuqiukuaile
King Bed Hampton Family Room
Stayed in Mar 2025
Family
5 review
10/10
Outstanding
Posted on Apr 28, 2025
The room was quite compact. We opted for a family room, and once the tent was set up, there was barely any space left to move around.
However, the facilities were all brand new, comprehensive, and in excellent condition.
The service was very attentive and meticulous.
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Response from Property: 親愛的朋友,感謝您選擇下榻深圳北站希爾頓歡朋酒店並對此次入住予以肯定和認可,歡小朋看到您的認可心裏真的是萬分激動呢~我們一定繼續保持,相信您下次入住,感覺一定是更加非凡的感受!同時,歡小朋也會不斷完善。今後歡小朋會一直保持“友善、可靠、關懷、周全”的歡朋精神服務每一位客人,同時也十分期待能與您再次相約,相聚歡朋,再次感受小夥伴們的熱情!更加期待你滿五分的認可,等您哦~——萬分期待的歡小朋