Vienna Hotel (Shenzhen Nanshan Vanke Yuncheng Branch)

Vienna Hotel (Shenzhen Nanshan Vanke Yuncheng Branch) Reviews

Vienna Hotel (Shenzhen Nanshan Vanke Yuncheng Branch)

1st Floor, Genesis Business Center, Guangqian Village, Longzhu 3rd Road, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
Vienna Hotel (Shenzhen Nanshan Vanke Yuncheng Branch)
Vienna Hotel (Shenzhen Nanshan Vanke Yuncheng Branch)Vienna Hotel (Shenzhen Nanshan Vanke Yuncheng Branch)Vienna Hotel (Shenzhen Nanshan Vanke Yuncheng Branch)
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Guest Reviews of Vienna Hotel (Shenzhen Nanshan Vanke Yuncheng Branch)

9.5/10
Outstanding
1172 review
Verified reviews
Location9.5
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(1172)
Positive reviews(1151)
Reviews with photos/video(242)
Awesome amenities(132)
Friendly front desk staff(129)
Classy environment(83)
Easy to get around(54)
Delicious breakfast(38)
Convenient parking(30)
Close to metro(13)
Perfect for business trips(6)
Negative reviews(21)
hugoftb
Deluxe Family Room
Stayed in Mar 2025
Travel with friends
41 review
8.5/10
Very Good
Posted on Apr 14, 2025
Everything is alreay. Those facilities inside hotel are quite good.
Response from Property: 尊敬的賓客: 您好!感謝您對我們的評價,我們會帶着您的鼓勵和支持繼續努力, 相信我們一定會做的更好! 感謝一直的支持!我們一樓大堂現在有免費提供糖果、7樓還有自助洗衣房都是24小時免費使用的噢~ 您的滿意就是對小維最大的肯定,我們會再接再厲爭取下次給您更好的服務,期待您再次光臨!
Guest User
Queen Room
Stayed in Apr 2024
Solo travellers
3 review
10.0/10
Outstanding
Posted on May 7, 2024
The front desk service is warm and thoughtful, the price/performance ratio is very high, the buffet breakfast is delicious, it is highly recommended
Original TextTranslated by Google
Response from Property: Dear guests, hello! We are very happy to see your good comments. Your satisfaction is the only standard to test our service. No matter how much Xiaowei pays, it is worth it. It is Xiaowei's honor to meet you on the journey. We will continue to work hard and will not let you down. The hotel provides a buffet breakfast for you to choose. The hotel bedside table is equipped with earplugs. We are not omnipotent, but we will do our best to give guests the best experience. We now have free candy in the lobby on the first floor, and there is a self-service laundry room on the 7th floor, which is free to use 24 hours a day~ Your satisfaction is the greatest affirmation of Xiaowei. We will continue to work hard to provide you with better service next time and look forward to your visit again!
Nichentt
Queen Room
Stayed in Apr 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on May 7, 2024
There are so many people at the May Day tourist attractions, and it is a bit difficult to book a hotel. This hotel is close to the subway station, which is very convenient to go anywhere. The room is very clean and the facilities are good. I recommend it.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your encouragement and recommendation of Vienna Hotel (Shenzhen Nanshan Science Park Vanke Yuncheng)! Gold and silver awards are not as good as your praise, gold and silver cups are not as good as your reputation, we will not let you down. The hotel provides self-service laundry, dryers and a variety of rich breakfasts. We look forward to your visit again and wish you a happy life!
Guest User
Queen Room
Stayed in Apr 2024
Solo travellers
1 review
10.0/10
Outstanding
Posted on May 7, 2024
The transportation is very convenient. It is very close to Window of the World and Happy Valley. It is very convenient to travel. The check-in time at the front desk is also very fast. The facilities and equipment in the room are relatively complete.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! We now provide free candy in the lobby on the first floor, and the self-service laundry room on the 7th floor is free to use 24 hours a day~ Your satisfaction is the greatest affirmation of Xiaowei. We will continue to work hard to provide you with better service next time and look forward to your visit again!
Guest User
Queen Room
Stayed in Mar 2024
Travel with friends
3 review
10.0/10
Outstanding
Posted on Apr 22, 2024
The front desk lady is warm and polite. I am very satisfied with my stay. I will come again next time~
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! We now provide free candy in the lobby on the first floor, and the self-service laundry room on the 7th floor is free to use 24 hours a day~ Your satisfaction is the greatest affirmation of Xiaowei. We will continue to work hard to provide you with better service next time and look forward to your visit again!
Guest User
Queen Room
Stayed in Mar 2024
Travel with friends
2 review
10.0/10
Outstanding
Posted on Apr 21, 2024
It's quite close to the subway station. There aren't many places to eat around, but the service is very good. The lady at the front desk always smiles when she sees me coming in and out. She also recommends good food and entertainment nearby. The room facilities are also very good. This time I stayed in a special room with flooring instead of carpet. The experience was great!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your encouragement and recommendation of Vienna Hotel (Shenzhen Nanshan Science Park Vanke Yuncheng)! Gold and silver awards are not as good as your praise, gold and silver cups are not as good as your reputation, we will not let you down. The hotel provides self-service laundry, dryers and a variety of rich breakfasts. We look forward to your visit again and wish you a happy life!
Guest User
Deluxe Family Room
Stayed in Feb 2024
Family
10 review
8.5/10
Very Good
Posted on Apr 1, 2024
There is no peculiar smell in the room, and it is good to have two bathrooms. Because after checking in and going to the room, I found that the room was still not clean, so the front desk gave me breakfast. The restaurant is clean and the food is good. The overall experience is good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your encouragement and recommendation of Vienna Hotel (Shenzhen Nanshan Science Park Vanke Yuncheng)! Gold and silver awards are not as good as your praise, gold and silver cups are not as good as your reputation. I hope you can give us a five-star praise next time you stay. We will not let you down. The hotel provides self-service laundry, dryers and a variety of rich breakfasts. We look forward to your visit again and wish you a happy life!
Anonymous User
Deluxe Triple Room
Stayed in Feb 2024
Travel with friends
16 review
10.0/10
Outstanding
Posted on Mar 21, 2024
Very good, good location, close to the subway station, convenient travel, convenient to Baoan District and Futian, the room environment is also good, the facilities are also good, you can consider it next time you travel.
Original TextTranslated by Google
Response from Property: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this trip. The hotel is located near Zhuguang Station on Metro Line 7, close to Fangda City, Vanke Cloud City, Window of the World, and the zoo. The hotel provides a buffet breakfast for you to choose. The hotel bedside table is equipped with earplugs. We are not omnipotent, but we will do our best to give guests the best experience. We now have free candy in the lobby on the first floor, and there is a self-service laundry room on the 7th floor, which is free to use 24 hours a day. I look forward to your next stay and a five-star praise for us.
Guest User
Standard Double Room
Stayed in Mar 2024
Solo travellers
12 review
9.7/10
Amazing
Posted on Apr 14, 2024
The room is very clean and hygienic, but the window is small and a bit stuffy
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued. This will also become our motivation to continue to work hard and make progress. I look forward to serving you next time. The hotel provides a buffet breakfast for you to choose. The hotel bedside table is equipped with earplugs. We are not omnipotent, but we will do our best to give guests the best experience. We now have free candy in the lobby on the first floor, and there is a self-service laundry room on the 7th floor, which is free to use 24 hours a day~
Guest User
Standard Room (2 Beds)
Stayed in Jan 2024
Family
1 review
4.5/10
Posted on Feb 18, 2024
The hygiene is terrible. Such a big garbage (shower cap and toothpaste box and toothpaste cap) was not cleaned up😶😶😶When I opened the toilet lid, I found it was full of urine stains, which was super disgusting. The children were in a hurry to use it (so I forgot to take pictures), so I had to clean the toilet myself💀💀💀
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Vienna Hotel Vanke Yuncheng. We are very sorry for the unpleasant experience you had during your stay. First of all, if you are not satisfied with the room after check-in, you can call the front desk as soon as possible. The front desk can handle the problem for you immediately without bothering you to do it yourself. Secondly, the room hygiene is fully inspected before you check in. In the future, the relevant departments of the hotel will also strengthen the supervision of the room hygiene. Please allow us to express our most sincere apologies to you, and thank you very much for providing us with these valuable suggestions. We hope to invite you to experience it again in the near future and provide you with better service. We now have free candy in the lobby on the first floor, and there is a self-service laundry room on the 7th floor, which is free to use 24 hours a day~ Your satisfaction is the greatest affirmation of Xiaowei. We will continue to work hard to provide you with better service next time and look forward to your visit again!
ACCORDINGzz
Queen Room
Stayed in Oct 2023
Travel with friends
23 review
10.0/10
Outstanding
Posted on Nov 16, 2023
There are quite a lot of food stalls nearby, offering all kinds of food. It's only a few hundred meters away, which is quite convenient. The hotel's service is my favorite, very friendly. The facilities and equipment are also okay. . .
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your encouragement and recommendation to Vienna Hotel (Shenzhen Nanshan Science and Technology Park Vanke Yuncheng Branch)! The gold medal and silver medal are not as good as your praise, and the gold and silver cups are not as good as your reputation. We will not let you down. The hotel provides self-service laundry rooms, dryers and a variety of rich breakfasts. We look forward to your visit again and wish you a happy life!
Guest User
Superior Double Room
Stayed in Apr 2023
Business travellers
1 review
4.5/10
Posted on May 12, 2023
One of the worst stay experiences in more than ten years of business travel 1. When I arrived in the room in the afternoon, there was a strong smell. I called the front desk and told me that it was due to pest control in the room. Maybe they forgot to open the ventilation and asked me to ventilate it myself. I was anxious to write some information, so I opened the door and window and breathed in the poisonous gas for half an hour before the smell slowly dissipated. 2. The workers in the corridor were dragging several large buckets of cement back and forth for some unknown purpose. Of course, this could be temporary construction. 3. Go downstairs and take the elevator. The fourth floor here is a bathing city or something. There are a lot of yellow-haired smokers taking the elevator. It is smoky. I suggest single women not to stay in this hotel. The eyes and the smell of smoke are enough. You suffered 4. After a busy night, I returned to the hotel and watched TV for a while before going to sleep. It was about eleven o'clock. A group of people were chatting and laughing in the corridor. I couldn't tell what photos they were taking through the peephole. This continued intermittently for about half an hour, and by ten two points 5. I didn’t realize how noisy the elevator was until I was sleeping. I probably didn’t pay attention to it at first because I was working and watching TV. But it turned out that the wall between this room and the elevator car was. When someone was taking the elevator up and down, they were sawing wood in your head. It was fine in the middle of the night. , I was woken up by sawing at 5 o'clock in the morning, and I couldn't fall asleep again. Maybe I was unlucky and a few things happened together, but coupled with the hotel's own problems, it was really a very bad experience.
Original TextTranslated by Google
Response from Property: Hello dear guests! We are very sorry to have brought you a bad experience. Please allow us to express our most sincere apologies to you. We hope you will give us a chance to improve and let us create more perfect services for you. We look forward to your visit again! Welcome to stay again and experience our progress. I wish you a happy life, thank you!
Guest User
Queen Room
Stayed in Mar 2025
Business travellers
2 review
10.0/10
Outstanding
Posted on Apr 22, 2025
住宿的環境、衞生等比同價的快捷酒店好多了,服務態度都挺熱情,這家店好像開業比較久但是維護的很好沒有老化沒有異味,房間設施都還是挺新的,整體ok
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Response from Property: 尊敬的賓客: 您好!感謝您對我們的評價,我們會帶着您的鼓勵和支持繼續努力, 相信我們一定會做的更好! 感謝一直的支持!我們一樓大堂現在有免費提供糖果、7樓還有自助洗衣房都是24小時免費使用的噢~ 您的滿意就是對小維最大的肯定,我們會再接再厲爭取下次給您更好的服務,期待您再次光臨!
Guest User
Queen Room
Stayed in Mar 2025
Travel with friends
15 review
10.0/10
Outstanding
Posted on Apr 22, 2025
不得不説這家酒店服務真的特別好 而且前台小姐姐很温柔 解決問題特別好 還送了我早餐券 早餐特別好吃 房間也很乾凈💕下次還會來 體驗感非常棒🎉
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Response from Property: 尊敬的賓客: 您好!感謝您對我們的評價,我們會帶着您的鼓勵和支持繼續努力, 相信我們一定會做的更好! 感謝一直的支持!我們一樓大堂現在有免費提供糖果、7樓還有自助洗衣房都是24小時免費使用的噢~ 您的滿意就是對小維最大的肯定,我們會再接再厲爭取下次給您更好的服務,期待您再次光臨!
Guest User
Queen Room
Stayed in Mar 2025
Business travellers
7 review
10.0/10
Outstanding
Posted on Apr 16, 2025
酒店交通便利,環境安靜,房間乾淨整潔,非常適合商務出行長期居住,酒店食堂還不錯,符合客人的口味,前台服務人員態度很好,給人留下深刻印象
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Response from Property: 尊敬的賓客: 您好! 感謝您對維也納酒店(深圳南山科技園萬科雲城店)的鼓勵與推薦! 金獎銀獎不如您的誇獎, 金盃銀盃不如您的口碑, 我們不會讓您失望的。酒店提供自助洗衣房、烘乾機還有多種豐富的早餐,期待您的再次光臨,祝您生活愉快!