Spa hotels in Niagara Falls

"The location is excellent. We booked a room with a waterfall view, and we could see the waterfall right from our room. Actually, even rooms without a direct waterfall view can still enjoy it from the hotel's elevator viewing platform, which is great. Perhaps on the day we checked in, several large tour groups arrived, making the hotel lobby chaotic. We waited a long time for the elevator. We had breakfast vouchers included with our room, but they expired before we could use them, and the restaurant front desk wouldn't refund them, nor would Ctrip. The restaurant food was delicious. However, the Starbucks downstairs had rather poor service. After buying food and drinks, I asked for a cup of hot water and they wanted to charge me for it. The front desk said it was free, but I just gave up on it. I don't know if they provide different services to different guests, but I wasn't impressed. I kicked the foot of the bed with my slippers multiple times, and it hurt like crazy. This is a significant design flaw, especially with children around, it could cause serious injury. The staff, however, were excellent. The lock on my luggage broke, and a maintenance guy found tools to fix it, which was fantastic! 👍"

"It's pretty good, close to the falls (about a 10-15 minute walk). The parking lot is also large. Overall, I'm quite satisfied, except the breakfast restaurant is a bit small. It gets crowded during Christmas. Overall, it's worth staying at; the location is comparable to larger hotels. Those with a large budget can ignore this."