Spa hotels in Wanning

"I'm a Grand Hyatt member, but their booking system is clunky, so I booked through Ctrip instead of the official Grand Hyatt website. First, the room. I booked an ocean-view twin room back in June. When I arrived, I found out it was in building 37. While not the most central location, it was still nice; I could see the sea from the balcony. Next time, I hope to get a more central spot. Regarding the beach: Two years ago, we stayed in Shimei Bay, and the beach there was fantastic, even better than Yalong Bay's, though the hotel itself was mediocre. This time at the Grand Hyatt, the hotel is great, but honestly, the beach isn't as clean as Shimei Bay. There was a lot of trash on the sand near the lighthouse, and the sand itself wasn't as fine as Shimei Bay's. About check-in: We arrived around 11 AM and had lunch. By about 2 PM, we could check in. The buggy service was excellent, and the staff were very polite. However, I have to mention that the service from the staff member at the hotel lounge while we were waiting to check in was a bit cold. When I asked him something, he answered impatiently. Regarding the room: The room was indeed spacious and very clean, with welcome drinks and a coffee machine. But the bathtub drain was constantly clogged; we had to call maintenance three nights in a row, and it was never fixed. That's unacceptable. Also, the sliding door to toilet 9 was poor quality and noisy. We requested an extra bed, and it turned out to be a terrible spring mattress – unstable and unsafe to sleep on. I hope next time the hotel provides extra beds that are of the same quality as the main beds. The Wi-Fi was slow, and I kept having connection issues. I ended up using my phone's 5G for three days. Breakfast: Excellent, 5 stars! There are two restaurants, Yu and Hefang, offering both Western and Chinese options. No queues in the morning, so you can enjoy a comfortable breakfast. When we went to the hotel's 'Tanpan' for drinks in the evening, we were almost eaten alive by mosquitoes. No amount of repellent helped, so we couldn't enjoy ourselves. The hotel front desk staff arranged by Ctrip, Ms. She, had excellent service. She was very helpful and responded quickly. I hope the hotel improves its service standards. I would still consider staying here again."

"Before check-in, a butler was already waiting to greet us. The room was spacious and the hygiene was impeccable, not to mention they proactively offered us two complimentary breakfasts. The main reason I'm writing this positive review is that at 2 AM, when I wanted to light mosquito coils but didn't have a lighter, the butler brought one to my room within ten minutes. This service is truly outstanding, making me feel that the money spent was absolutely worth it. Finally, when we left some clothes behind, they provided the quickest solution to get them back to us. 🥹💋"