Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 20, 2026
WaynerhOur stay at Banyan Tree Samui was a relaxing experience. The tranquility of the resort, together with the beautiful ocean-view pool villa, made every moment feel like a private paradise. Waking up to the stunning sea view and enjoying the serenity of our villa were undoubtedly among the highlights of our stay.
One of the most magical moments was witnessing the sunrise from our villa. The panoramic view of the sun rising over the ocean was simply breathtaking and undoubtedly one of the most beautiful and picture-perfect experiences the resort has to offer. It is a sight that we will cherish.
A special thank you to Khun Note from the Octopus Kids’ Club. Her friendliness, warmth, and easy-going personality immediately made our family feel at home. She has a wonderful way of connecting with both children and adults, and her genuine care and cheerful spirit truly warmed our hearts and made our children’s experience even more enjoyable.
We would also like to express our sincere appreciation to Khun Nook, who accompanied my wife and me on the morning resort jog and patiently taught me how to sail a boat. In addition to being an excellent instructor, he was wonderful company and a pleasure to chat with during the activities. His passion, friendliness, and positive energy added a personal touch that made our stay even more memorable.
While the staff were generally friendly and courteous, we believe there are opportunities to further elevate the guest experience, particularly in terms of attentiveness and personalization. During breakfast at The Edge and in our interactions with our assigned butler, we felt that the level of engagement and anticipation of guests’ needs could be enhanced. Given Banyan Tree’s reputation for exceptional hospitality, we had hoped for a more personalized experience that would make guests feel truly special. We share this feedback with the utmost respect and in the spirit of continuous improvement.
Overall, we left with positive memories and are grateful for the hospitality extended to us.
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Price per night from:€704
Posted on May 15, 2026
Tutti.ToeteeReview: A Beautiful, Design-Led Oasis in Fisherman’s Village
We recently stayed at the Hansar Samui, and it is truly a beautiful property with a thoughtful design. The location is perfect—just a short, pleasant stroll away from Fisherman’s Village, making it easy to explore the local area while still feeling like you have a quiet retreat to return to.
The Highlights
Dining Experience: The breakfast was a standout. I particularly appreciated having eggs made fresh to order; there is nothing worse than pre-cooked, rubbery eggs left under heat lamps, so this was a huge bonus for me.
The Vibe: The swimming pool is lovely, and the beach is kept very clean. The hotel maintains a relaxed atmosphere, complemented by a great selection of background music.
Service & Little Touches: The staff were incredibly welcoming and kind. I loved the ”turn-down” service around 5:00 PM, where housekeeping brought little chocolates and water—an adorable touch that made us feel looked after.
Facilities: The gym is clean and well-maintained. Crucially for those working remotely, the Wi-Fi was excellent and reliable enough for me to take Zoom meetings without any issues.
Room Design: The rooms are beautifully decorated with stunning balconies and views. The bathroom was a highlight, especially the large rainfall shower.
Room Comfort & Maintenance
We did have a significant issue with the bed. The mattresses are very soft, which didn't suit us at all as my husband has a bad back. It made sleeping quite difficult. However, the staff were wonderful and tried their best to accommodate us; they helped remove the mattress so we could sleep on the wooden base with just the mattress topper. While not ”luxury” comfort, it was much better for his back than the soft mattress.
We also had a few issues with a temperamental toilet flush, but to the hotel's credit, maintenance was very prompt in coming to fix it each time.
Dining & Logistics
We had dinner at the restaurant one evening, ordering the Massaman curry and Chicken Panang. While the food was edible, it was just ”okay”—we were perhaps expecting a bit more given how high the quality of breakfast was. That said, the view from the restaurant in the evening is spectacular, and they occasionally have lovely entertainment.
One small hiccup occurred when we booked a taxi through the hotel to take us to the pier for our trip to Koh Phangan. The driver unfortunately dropped us at the wrong port. We had to quickly catch a Grab to the correct one, but luckily we made it just in time for our ferry.
Overall
Despite a few minor glitches, this was a wonderful stay. The aesthetic of the hotel is gorgeous, and the professionalism of the staff ensures that any issues are handled quickly. I would definitely recommend Hansar for anyone looking for a stylish and relaxed stay in Samui!
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Price per night from:€202
Posted on Jun 30, 2024
Viktor
Location: you need to immediately understand that you will need transport. There are a couple of cafes within walking distance, but we didn’t go to them, there weren’t many people there either, except that a couple of times we saw a few farangs having breakfast. Report offers delivery to and from the beach during certain hours. I don’t remember the price: either free, or for a symbolic fee, very low. They also offered to order breakfast and have it delivered to your villa: it’s certainly more expensive than in a regular cafe, but still affordable. We did not use this service, since we would have to plan breakfast time in advance (why?). The beach... we stayed during the daytime low tides, so I can’t say anything good about the sea, but the beach itself is clean and almost deserted.
Surprises: we booked a villa with three bedrooms and a living room + a swimming pool. When looking at the photos of the rooms (at the time of booking), I could not understand the location of the room and also could not understand the privacy of the pool. Will the pool be ours alone or will it have to be shared with guests from some other villa. I even looked around on Google Maps, but still didn’t fully understand it. Upon arrival, I was pleasantly surprised that this very villa consists of two separate houses between which there is a swimming pool (not small, but medium in size). One house consists of two bedrooms with separate entrances and separate bathrooms, and the other house consists of a huge living room, dining room, kitchen and bedroom + 2 bathrooms. Grandiose! Another patio.
Of the minuses: not very stable wi-fi, TV is brooding. That's all. Air conditioners also do not cool as quickly as we would like, but this is the fault of the building design. A huge area of glazing which is made of single wood. If in the future we install normal aluminum structures with double-glazed windows, it will be possible to achieve a better effect from air conditioners + save on electricity and improve sound insulation. However, air conditioners do their job quite well. It was almost always quiet.
Overall everything is ok. This place is worth the money. The owner, Lana, is very friendly and speaks perfect Russian.
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Price per night from:€126
Posted on Feb 18, 2026
Guest User
My partner and I stayed at Marasca Samui for 11 nights. The hotel is quite new, built around 2024, and it truly feels like a quiet oasis in the bustling heart of Chaweng, right next to the clubs. We absolutely loved the well-maintained green pathway leading to the beach and the cozy lounge area, which was genuinely comfortable for spending time. The food in the lounge area was excellent and varied. The hotel is beachfront, with direct access to the sand, but it's important to be aware of the tides: the beach can noticeably shrink or almost disappear at times. The sea is usually very calm. The rooms are comfortable, with good air conditioning, making for a pleasant sleep; if you go to bed before midnight, earplugs might occasionally come in handy – they are provided in the room. As for improvements, the sun lounger mattresses and towels sometimes had stains, so better cleanliness would be appreciated. Otherwise, our stay was excellent, and we'd gladly return.
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Price per night from:€229
Posted on Jul 20, 2026|Garden View Suite, King
Michael VasI had high expectations for this Ritz-Carlton hotel, but despite being a five-star hotel, I left feeling quite disappointed.
One of the biggest inconveniences was that you have to rely on buggies to get around the resort. Walking is technically possible, but the distances are long and the routes are dull, so you're constantly waiting for transportation.
The soundproofing in the room was surprisingly poor. I could clearly hear the guests upstairs talking, coughing, moving chairs, and walking around. This is simply unacceptable for a luxury hotel.
The breakfast was another letdown. The selection was rather limited, and the bottled juices tasted diluted rather than freshly squeezed. There were no desserts available to order from the menu—only egg dishes. Even getting a cup of coffee required waiting 10–15 minutes.
The gym was another major disappointment. For a hotel of this caliber, the fitness center is incredibly underwhelming. When I first saw it, I was genuinely shocked and frustrated. Considering how much guests pay to stay here, I expected a modern, well-equipped gym. Instead, it felt more like the fitness room of a three- or four-star hotel. This is simply unacceptable for a luxury resort and honestly quite outrageous.
The biggest disappointment, however, was the beach. It looks nice for sunbathing, but swimming is almost impossible because the seabed is covered with sharp rocks and large stones. During our stay, both my wife and another guest cut their feet.
I have a serious question for the Ritz-Carlton management: with the prices you charge your guests, can you really not invest in cleaning the beach? Bring in an excavator, remove the sharp rocks, and make the beach safe. How many more people need to get injured before something is done? You expect guests to spend money in your expensive restaurants, yet you can't provide a safe place to swim. That is simply disgraceful.
Another downside is the location. There are no shops within walking distance, so even buying basic groceries requires taking a taxi.
Overall, this stay was a major disappointment and nowhere near the standard I expect from the Ritz-Carlton brand.
Rating: 2.5/5
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Price per night from:€302
Posted on May 14, 2026
Guest UserA Peaceful Haven with Truly 5-Star Service
Our stay at Garrya Tongsai Bay Samui was simply unforgettable. This hotel is a true haven of peace where everything is designed for comfort, relaxation, and well-being.
We stayed in a suite close to the sea, a charming little duplex with a beautiful terrace overlooking the ocean, and an outdoor bathtub that made every bath a memorable moment while admiring the surrounding nature.
What truly makes this place special is the kindness of the staff. It was the first time in a hotel that I arrived at breakfast and the team already knew my name! Everyone is genuinely caring, always smiling, and ready to help.
The breakfast itself is an institution. The food is incredibly fresh and of outstanding quality. My personal favorite was the fresh mango juice every morning … absolutely delicious!
To conclude: if you are visiting Ko Samui and looking for a true 5-star experience with exceptional service and attention to detail, you are more than welcome at Garrya Tongsai Bay Samui.
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Price per night from:€254
Posted on May 23, 2026
Adrian123456The staff were incredibly, incredibly, incredibly friendly, especially at the front desk. The hotel has a beautiful, large pool and a small, private beach section right on site. The rooms are spacious with very comfortable beds. There's a super delicious breakfast buffet with a selection of fresh eggs made to order (my favorite: Eggs Benedict).
A few more vegetarian options in the restaurant would be great though.
Otherwise, it's a top hotel! :)
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Price per night from:€96
Posted on Apr 21, 2026|Superior Garden Wing King
DK9Receptionist insisted on taking a photo of my bookings from trip.com from my phone's apps, although she has sighted my bookings from their own system and also photocopy my passport already. This is really first time for me. Very wierd. Can hear planes noise as the airport is nearby. Also sighted 2 big cockcroaches in the room.
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Price per night from:€129
Posted on Jul 18, 2026|Deluxe Room with Ocean View and Jacuzzi
Guest UserThe room was very spacious and clean, with a large balcony. Upon arrival, we were pleasantly surprised with a bottle of chilled sparkling wine and dessert. The front desk staff spoke Chinese and were exceptionally friendly every month. When cleaning the room, they even replaced the ice in the ice bucket. Every afternoon, small snacks were delivered. One day, I returned to a cleaned room, but I had messed up the bed. During the short time I went out for dinner, the staff who delivered snacks also tidied up the room again and re-made the bed – fantastic! The views at Silavadee Resort are truly amazing, and the pool water is exceptionally clean. As soon as we got to the pool, staff immediately brought us iced lemonade, which was a lovely touch. The hotel breakfast was fantastic, offering both Western buffet and a la carte options, and everything tasted delicious. I especially loved the a la carte lobster rolls and fried rice; the lobster rolls had large chunks of lobster meat, and I easily had at least two every day, haha. All drinks were made to order, including various coffees, teas, and other beverages. Of course, there were also fresh juices at the buffet. The only minor drawback is that it's a bit far from the main road, but everything else was perfect. Our child had a great time and said they want to stay at Silavadee again next time we visit Koh Samui.
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Price per night from:€266
Posted on Jun 22, 2025
Guest User
Services were excellent with staff always willing to offer help and care about your needs. The pool in the room was absolutely the best that we have ever been to, which was large enough with jacuzzi function so that we could have fun and enjoy it for a long time. However there were quite a lot of ants around the pool and inside the room, but understood it's becos of the environment near the nature. It's too bad the breakfast place was relocated to Hue and the food quality was okay. Overall it's a fantastic experience for us!
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Price per night from:€438