Hotel Grand Chancellor Brisbane

Hotel Grand Chancellor Brisbane Reviews

Hotel Grand Chancellor Brisbane

23 Leichhardt Street, Spring Hill, Queensland, 4000, AustraliaView Hotel Details
Hotel Grand Chancellor Brisbane
Hotel Grand Chancellor BrisbaneHotel Grand Chancellor BrisbaneHotel Grand Chancellor Brisbane
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1 night

Guest Reviews of Hotel Grand Chancellor Brisbane

8.5/10
Very Good
56 review
Verified reviews
Location8.4
Amenities8.2
Service8.7
Cleanliness8.6
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All reviews(56)
Positive reviews(53)
Reviews with photos/video(10)
Clean and tidy(13)
Awesome stay(12)
Great service(12)
Great location(12)
Loved the view(6)
Tasty food(5)
Too noisy(4)
Negative reviews(3)
Guest User
Executive King Room
Stayed in Jul 2025
Couple
1 review
5.5/10
Posted on Aug 17, 2025
Very deceiving pictures. The room was small, with air-con and refrigerator so loud and noisy that we had to turn them off at night. Buffet breakfast had limited options and the service at restaurant was very bad. 
Kurakillua
Executive King Room
Stayed in Jul 2025
Business traveller
2 review
8.5/10
Very Good
Posted on Aug 25, 2025
We were not told that $100 deposit was required, and had to pay with a physical credit card.
thewettraveller
Executive King Room
Stayed in May 2025
Solo traveller
41 review
9.0/10
Great
Posted on Jul 21, 2025
The hotel was good in size and close to where I want to be. Will be back if possible.
Guest User
Executive King Room
Stayed in Mar 2025
Business traveller
16 review
5.5/10
Posted on Apr 29, 2025
The hotel falls within the 2–3 star range, and I noticed that they didn't seem to have many guests during my stay. I requested a possible late check-out, but the response was neither accommodating nor friendly, which was disappointing, especially considering that other hotels of similar level have previously allowed me to stay a couple of hours longer as a courtesy. Unfortunately, they seemed to charge extra for every small request, even those that are often offered as a basic service or gesture of goodwill. This, combined with the overall low service quality, did not leave a positive impression. expensive and not worth staying.
Response from Property: Hi Javad,We hope you’re keeping well.Unfortunately, we weren’t able to accommodate your request for a late check-out on this occasion, as the hotel was fully booked and we needed access to your room in order to prepare it for the next guest’s arrival.Just for your awareness, we are a 4-star hotel and recently underwent an extensive renovation in 2023.Thank you for staying with us, and we hope you have a wonderful weekend ahead.Kind regards,The HGC Brisbane Team
Janna.M
Executive King Room
Stayed in Mar 2025
Couple
2 review
9.5/10
Amazing
Posted on Apr 24, 2025
We loved our room, the only thing we didn’t have but we would have liked was a toilet brush in the bathroom.
Guest User
Deluxe King Room With Balcony
Stayed in Feb 2025
Couple
3 review
9.0/10
Great
Posted on Mar 2, 2025
The rooms were clean and comfortable, beds were very comfy. The room décor was modern and stylish. The staff were very welcoming and friendly when we arrived. The breakfast was nice, the coffee not so good! Overall a nice stay.
Guest User
Deluxe Twin Room With Balcony
Stayed in Jan 2025
Travelling with friends
1 review
8.0/10
Very Good
Posted on Feb 20, 2025
Not in the best position in retrospect n lunch menu dinner menu fixed n a tad pricey
Guest User
Superior King Room-High Floor with Balcony
Stayed in May 2025
Business traveller
30 review
8.0/10
Very Good
Posted on Jun 7, 2025
It’s good for business, view from the balcony was nice.
Guest User
Executive King Room
Stayed in Feb 2025
Business traveller
3 review
10/10
Outstanding
Posted on Mar 26, 2025
Loved it! They have yummy food and great facilities
Anonymous User
Family Room
Stayed in Mar 2025
Travelling with friends
5 review
10/10
Outstanding
Posted on Jun 2, 2025
Very perfect for family trip.
Anonymous User
Deluxe King Room With Balcony
Stayed in Nov 2022
Couple
1 review
9.0/10
Great
Posted on Dec 23, 2022
Located across from the Roma St Parklands and a 10 - 15 minute walk into the city. We were impressed with the special deal on offer by Trip.com which had many inclusions. Check in was smooth and our room ready for early access! Our room was compact and clean - lacking balcony furniture though. Good view to the parklands. We had car parking, meal vouchers, welcome drinks, and buffet breakfast included so we're able to sample the meals. Breakfast offered a good range of choices and we could request dietary needs. There were a couple of functions happening the night of our stay and we unfortunately had some rather loud, boisterous and intoxicated guests staying next door to us which woke us a couple of times. Overall an enjoyable experience and we'd definitely consider staying again if Bonus extras were on offer.
Guest User
Deluxe King Room With Balcony
Stayed in Mar 2023
Couple
5 review
9.5/10
Amazing
Posted on Apr 16, 2023
The location was right between the CBD and fortitude valley. Need a little bit of walk. The staffs were super nice, and the room and facilities were good.
Yindukali
Deluxe Twin Room With Balcony
Stayed in Nov 2023
Business traveller
27 review
6.0/10
Posted on Dec 6, 2023
false fire alarm ruined the sleep
Guest User
Deluxe King Room With Balcony
Stayed in Jan 2023
Solo traveller
1 review
9.5/10
Amazing
Posted on Feb 11, 2023
outstanding service, superb food at restaurant or room service. Pleasantly delighted to receive food and beverage vouchers and a welcome drink. Beautiful roof top pool and gym.
Guest User
Deluxe King Room With Balcony
Stayed in Nov 2022
Family
1 review
8.0/10
Very Good
Posted on Jan 17, 2023
Loved the location and the restaurant for dinner, unfortunately breakfast was pretty dismil. Also most staff seem to be treading water and unfortunately giving misleading information except for the Restaurant Manager who was excellent. Also my review is based on the excellent deal we received, if we had of paid full price 1 star would be more like it.