4-Star Hotels in Genoa

The appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room. The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes. We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini. On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients. I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic.. I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep. Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros.

This was our second stay in Genoa; our first stay was at NH Marina. The hotel's location is very central and secure. We were lucky with parking and parked in the blue-striped section of the street directly opposite the entrance. We didn't trust leaving our keys in a nearby car park with the windows open. The breakfast and hotel staff deserve the best reviews. Cleanliness was good except for some dust in the bathroom. The bed was comfortable, and I find the price-performance ratio to be high. Thank you.

The hotel is very clean and clean in detail, with comfortable and comfortable rooms. The location is comfortable to move in the city, although not very central to some attractions. The facilities and services are good, although they could be further improved to make the stay even more complete. In general, it was a good experience.

酒店位置優越，出行超便利！房間乾淨整潔無異味，床品柔軟舒適，設施齊全且運行良好。服務人員熱情周到，響應及時，性價比很高，下次來還會選擇入住～

The hotel is easily accessible from the highway, and there's a large supermarket downstairs, perfect for buying delicious Italian pastries if you didn't order breakfast. The surrounding area is average, though it's a residential area. Our room faced the back street, so it wasn't noisy. The front desk staff was very friendly. The hotel has its own parking lot, which is chargeable.

Very spacious, clean, and minimalist room. Very elegant bathroom, with a sink that I found a bit inconvenient. Unfortunately, there was no hairdryer in the room (probably stolen by someone previously), which I reported to reception. The breakfast was very good and with a wide selection. Parking was a bit inconvenient (little space between the various stalls), partly due to having to stop by reception each time to validate the ticket. The staff were friendly, kind, and helpful.

Excellent hotel with very friendly reception and very clean rooms. It was cold when we arrived but inside the hotel the temperature was ideal, the room was so pleasant that we didn't even need to turn on the heating but I believe that those who are cold would be very warm. We really liked it and would definitely stay there again 👍

Nice location and breakfast is very good. Staff is very kind. My friend forgot to take a lot of cash and branded bags when checking out. The hotel staff immediately helped to lock the room and take care of the property. Super good quality

Bardzo duże mieszkanie w samym centrum miasta Genua. Mimo tej lokalizacji, nie przeszkadzał mi hałas. Jedynym minusem jest bardzo malutki prysznic, biorąc pod uwagę jak duży jest metraż (pokój nr 3)

Hotel is quite good. Location near port, but a bit far from city center. There is a bar, restaurant, small gym. Personnel is kind and helpful. Breakfast has enough gluten free options. Rooms are spacious. Considering price/quality is highly recommended.