Posted on Jun 12, 2025|South Building Kirara Barrier Free Western Style Triple Room
Guest User
The hotel is very overpriced for an old facility. We booked an oceanview room but the windows are blocked with bars and can barely be opened. Our room on the second floor could barely see the ocean. Furniture and decoration scream OLD.
Most front desk workers are not Japanese. They claim to have an ”international crew” but the problem is they don't know much about Japan. When we asked the doorman about taking trains, he didn't have a crew because he just got to Japan from another Asian country. On the other hand, the restaurants only have Japanese workers and no one speaks English. We booked an 8-course dinner. The chef was going around to explain the dishes to guests but just left us when he found out we don't speak Japanese. The menu is in Japanese only.
This hotel also charged us at 135:1 foreign exchange rate while all other hotels charged 142-144:1 JPY-USD. It's not a foreigner friendly hotel and way overpriced for what it is.
The information provided by the trip platform was wrong. I originally booked a room with a private style. When I checked-in, I was told that we didn’t book this room. It was said that the platform was wrong. Because the hotel is remote, there is no restaurant nearby. The convenience store is more than ten kilometers away. If you don't like his private style, I believe you will not consider this hotel. The hotel itself is no problem, it should be that the platform information of the trip is wrong, the picture does not match, disappointed.
Overall okay,
Let me talk about the shortcomings. 1. Drive for 4 minutes from Kintetsu Toba Station and call the hotel to pick it up. There are no convenience stores nearby, the nearest one is in Toba Station.
2. The arrangement of serving dinner is not reasonable. It's almost finished, and the rice won't move.
3. There is only one open-air wind, which is rotated every day. This open-air one can see the sea view.
4. Too expensive, the overall cost is not high.
advantage,
1. The room has a sea view. Although it is not as good as the sea view of Shimoda, it is OK.
2. The room is quite large and spacious.
3. The hot spring facilities are relatively complete, including towels, face toners and lotions.
4. They have mountain village milk. You must buy this and drink it at any time. On the next itinerary, we only saw three bottles in the convenience store of Xiandao Station. The fruity flavor is particularly delicious.
Очень душевный рёкан. Хозяева предлолили бесплатно завтрак и ужин, поскольку я смогла забронировать номер только для двоих человек, а приехала одна. Из номера прекрасный вид залив, все замечательно.
The service is really not that good! No one took the luggage when entering. There was no one at the counter during dinner time, so I had to wait for a long time. The two waiters at breakfast saw our family of three waiting at the door and refused to take our seats. Asking where I can do it was extremely perfunctory! This kind of service is definitely the worst in Japan! I was really lucky to stay for just one night!