5-Star Hotels in Dhaka

It was splendid. The receptionists are welcoming and understand English, was scared they won't understand. Their amenities are superb. Very clean, very posh. By the way, stay away from the minibar snacks, that's a deadly trap I fell for...lesson learnt. Thanks for the wonderful stay.

On the last day, there was a fire in the kitchen on the second floor in the middle of the night. All guests were woken up by the hotel in the middle of the night and had to sit in the hallway downstairs for about an hour. I inhaled a bit of smoke myself while going down the stairs. There was no apology whatsoever when checking out. This incident was extremely unsatisfactory for the guests.

Extremely disappointed with the airport transfer service—completely unacceptable for a hotel of this caliber. Despite prior arrangements, I was left stranded at the airport for 30 minutes, as the hotel’s representative was waiting at the international terminal, even though I arrived via domestic. There was zero coordination and no communication from their side. I expected better from a so-called 5-star hotel. To make matters worse, they charged USD 90 for a simple 20-minute ride—an outrageous fee for a service that wasn’t even properly executed. No apology, no accountability, just an overpriced mess. That said, the rooms and amenities are commendable—clean, comfortable, and up to luxury standards. But service like this seriously undercuts the overall experience. Westin Dhaka, you can and should do much better.

The staff are courteous and helpful. The hotel is okay but bit old. It may benefit from refurbishment, especially the toilets and showers. The food has varieties in some extent but beef items which are inconvenient for me or many Hindu people, are too many.

I had been staying with this hotel for almost 2 years everything single time when im under business trip to BD. The hotel is at the very good location, staff is very helpful and friendly, room is clear and food is good. My number one chose.

Not too far from the airport, about a 30-minute drive. The hotel rooms are spacious, typical of a Holiday Inn. Facilities are comprehensive, and the mini-fridge being free is a nice touch. Laundry prices and times are reasonable. The breakfast selection is quite varied, primarily Western with a focus on curry, to be precise. There's also a small souvenir shop on the ground floor, and the free mango ice cream tastes really good. The service attitude was excellent. On the day I left, I asked how much a taxi to the airport would cost, and they recommended Uber because the hotel's taxi service was 5000, while Uber would be less than 1000.

The breakfast have a good selection of choices and it is different everyday. Stayed here for 4 nights and enjoy it. The people in Bangladesh are courtesy and welcoming. Everyone is helpful and the area of this hotel is near to many other food choices of walking distance of 10-15 mins. The next biz trip will still select this hotel as my choice of stay.

The hotel rooms and restaurant are very tidy, and all the waiters have a friendly attitude! The service level is very high, and the kind and friendly treatment of Mr. MD Shakli the waiter, left a deep impression on me👍 I will stay at this hotel again next time😊