5-Star Hotels in Kobe

We had an amazing stay at Arimasansoh Goshobessho! From the moment we arrived, the service was exceptional, with a warm and friendly welcome. The hotel & rooms itself are incredibly comfy and cozy, with a warm, intimate atmosphere and a delightful wood scent that adds to its charm. The amenities were excellent, and every detail was thoughtfully prepared to ensure a relaxing experience. The breakfast was delicious and exceeded our expectations (very good French toast, and onion soup) such a great way to start the day! A special thank-you to the hotel staff for their kindness and efficiency in returning the Apple Watch we accidentally left behind—it was much appreciated! Highly recommend this hotel for a peaceful and memorable getaway.

Comfortable and soothing ryokan in the heart of Arima Onsen town at the top of a steep hill! Kaiseki was awesome in quality and detailed in appearance! Soothing and relaxing onsen bath with Gold and Silver onsen. Service staff was attentive and helpful, especially the conceige! Free IPA and highball drinks after dinner, too! Nespresso coffee available in the morning. Try it to enjoy the relaxation in Kobe!

The front desk service is very good. The room is very good, the floor-to-ceiling corner window has a beautiful view outside the window, the room facilities are very new, the room facilities are very complete, the room coffee and the refrigerator are very rich, the drinks are full, very considerate. The shampoo, conditioner and body lotion are all Bulgari, the experience is very good. They also thoughtfully prepared men's and women's skin care travel packs, which is very attentive. I would like to especially praise the staff of Hiroko-san who has been serving us since we received them during our stay. They are very enthusiastic, very attentive and very nice. The experience brought to us during our stay was very comfortable and very good. I look forward to meeting Hiroko-san again next time I stay.

Food was great and Eri-san was very friendly and helpful. The room was really clean and love the private onsen with amazing view. I love how attentive Eri-san was as well, the timing in which the next meal came was impeccable, allowing me to enjoy the food thoroughly. Other ryokans I have stayed before (despite being more expensive), the breaks between the food served was very short and it felt like I was rushing to eat. The outdoor hotspring bath was great and perfect for people who cannot stand too high temperatures. Unfortunately, when we wanted to dip in Gekkoen's more traditional and older outdoor hotspring, it was being cleaned. Would love to try dipping in it the next time we visit again.

We had great time spending at the hotel, amazing service by the hotel team. The Hotel has free shuttle to pick up from the station, or when you need drop off to the Arima town area. We had a wonderful time with the gold and silver onsen at the hotel, all private onsen require booking at the hotel ( with App or directly at the frontdesk) they will be happily to help. We booked a room with private hot spring with fireplace, the room is amazing with whole complimentary mini bar, so convenient that we can always relax in room. We always go to lobby to grab some refreshment after our onsen session to “cool-down” get some juice , or coffee and ice cream. We feel so relaxing the whole time staying at the hotel. We will definitely go back again .

Right as I stepped out of the subway station, I was lucky enough to catch the hotel's shuttle bus. The driver already had the list of guests checking in that day. Our hotel room was incredibly spacious, and the service was truly impeccable. The Kaiseki dinner we had ordered was exceptionally fresh and delicious. The hotel also features a traditional *kominka* (old Japanese house), which is said to be a lovely tea room. However, you do need to make an advance reservation at the front desk. Both the Kin-no-yu (Golden Spring) and Gin-no-yu (Silver Spring) were absolutely fantastic. Despite having a scabbed-over leg injury, I couldn't resist taking a dip in the hot springs. To my surprise, my wound showed no ill effects whatsoever.

We stayed at Negiya Ryofukaku in Arima Onsen during the maple leaf season, opting for the West Wing's deluxe Japanese-Western mixed room with a mountain view. The hotel staff were incredibly attentive and thoughtful, making us feel truly comfortable. Looking out the window, the mountain was ablaze with vibrant red maple leaves, like a flowing oil painting—the scenery far exceeded our expectations. Upon check-out, the hotel even thoughtfully arranged a car to take us to Arima Station, which was incredibly convenient.

The hotel's location was great, and even though we arrived a bit early by car, we were able to park in the hotel's lot. This allowed us to make good use of our time exploring the town before check-in, which was a huge plus. Both dinner and breakfast offered a wide variety of Japanese, Western, and Chinese dishes, all of which were so delicious we ended up eating too much. The staff were also very kind. I would love to stay here again if I have the chance.

A heartwarming and thoughtful mountain hotel experience. This hotel stay completely exceeded my expectations. From the moment I arrived, I felt a deep sense of genuine hospitality – there was a dedicated shuttle service directly from the station to the hotel, saving me the hassle of dragging my luggage around. The next day, I planned to explore the hot spring town at the foot of the mountain. The hotel proactively offered to store my luggage and deliver it to the station at the bottom of the mountain at the agreed time, completely freeing up my hands. The food was surprisingly delicious, with fresh ingredients and thoughtful pairings. The room was clean and comfortable, meticulously cleaned daily, and the common areas were also spotless. The service throughout was attentive yet unobtrusive. From the shuttle arrangements to the luggage storage, everything was efficient and heartwarming. It's truly perfect for travelers planning a hot spring trip. I'll definitely choose this place again on my next visit.

Once in a lifetime experience for me and my wife to see the spectacular views from our room both at night and in the morning. Also, the glamping facilties are top notch. Yuna and Yuki guided us step by step on how to prepare our dinner and breakfast. They are kind and we fully enjoy the process. We love the place and the people from Nature Live. Strongly recommended indeed!