My stay at ESPACIO Nagoya Castle left a lasting impression, primarily due to the incredibly attentive and professional staff! From the moment we checked in, the service was exceptionally warm and welcoming. As foreign guests, we truly felt at home, thanks to their fluent English and Chinese, along with their thoughtful guidance. The hotel's interior is elegantly decorated, exuding an artistic ambiance. Whether in the lobby, restaurant, hot spring, or when staff were explaining room facilities, everyone always had a smile and readily attended to guests' needs. The hotel is conveniently located right next to Nagoya Castle, offering a peaceful environment, though finding dining options on the street at night can be a bit challenging.
The breakfast selection wasn't extensive, but the food quality was remarkably high! I wholeheartedly recommend this hotel for its 100% service and museum-like artistic atmosphere. While it's on the pricier side, it absolutely delivers an unforgettable experience! A huge thank you to all the staff for making our stay so wonderful. We'll definitely be back on our next visit to Nagoya!
This might probably be the best hotel view we have stayed so far in Nagoya! We were deeply impressed by the stunning day & night scene - where we could view the entire Nagoya city through our eyes:)
We even have tried out their morning and dinner buffets on L31, both were far more than just up to the mark, and likewise, we were able to catch the best view of Nagoya there.
We were well taken care of by the front desk and room cleaning services. Though the gym room is a lil bit tiny, it's neat and tidy and the equipments are well-maintained - overall, it's a highly effective workout space. And not to mention that the availability of car park slot within the hotel building was adding some extra points, especially for us with a young kid.
Highly recommending this hotel👍🏻
This was my first stay at the Hilton Nagoya. It's about a 1000 yen taxi ride from Nagoya Station, so the location is pretty good. If you're using public transport, there are bus options, but the subway station is a bit of a walk. The room was spacious and well-maintained. I accidentally left something behind, and after emailing them, the hotel successfully sent it to my next hotel, which I really appreciate. A big thank you to Imai from housekeeping! The 'magic hotline' answered immediately, and the overall service was great – definitely good value for money. The only downside is that the soundproofing isn't very good, so if the neighbors are noisy, it can be hard to sleep.