5-Star Hotels in Serik

Шикарный отель, хороший, вежливый и внимательный персонал. При бронировании попросили застелить диван для третьего человека. При заселении этого не сделали, но в течение часа подготовили спальное место. Также было два халата и две пары тапочек. Попросили донести и персонал сразу все исправил. Мы приехали в отель рано, в 10 утра, хотя заселение с 14-00. Номеров свободных в наличии не было, поэтому раньше нас не смогли заселить, но Нас сразу проводили на завтрак. Это было приятно. Спасибо ❤️

Отдыхали в этом отеле третий раз, всё замечательно, отдельно хочу выделить взрослых аниматоров Дмитрия и Алину, ребята вы супер. Детские аниматоры все замечательные👍🏻По питанию есть вопросики, очень всё жирное, для здоровья это конечно такое себе. Всё остальное чудесно, новый аквапарк хороший сделали, новая детская игровая 👍🏻

Wir haben unseren Aufenthalt im Limak Atlantis in Belek rundum genossen und können das Hotel uneingeschränkt weiterempfehlen! Die gesamte Anlage ist sehr gepflegt, die Zimmer sind sauber und komfortabel, und das Personal war überall und zu jederzeit freundlich und hilfsbereit. Besonders hervorheben möchten wir das abwechslungsreiche und qualitativ hochwertige Essen – hier ist wirklich für jeden Geschmack etwas dabei. Auch die Poollandschaft und der direkte Zugang zum Strand haben uns sehr gut gefallen. Insgesamt hatten wir eine entspannte und erholsame Zeit und würden definitiv wiederkommen!

I'll start with check-in – everything was excellent. We arrived early (10 AM), filled out a form, received temporary wristbands, and were sent to breakfast. Afterward, they explained the hotel's concept and where everything was located. At 12 PM, we got a WhatsApp message saying our room was ready and we could pick up the key at reception. This is the first time I've encountered such service at a hotel; it's a small detail, but very pleasant. In the room, they provided an extra Euro-style folding bed since there were two children and one adult, but only two main beds. The mini-bar was replenished daily. We requested toothpaste and toothbrushes at reception, and they were delivered promptly. The room had everything we needed. Towels were changed daily. As for the food: everything was delicious. They had dorado, sea bass, and red fish steak. The only thing was that in four days, there were no shrimp. There was plenty of fruit, and the desserts were so-so, with the exception of the excellent oriental sweets. For children, everything was simply fantastic. You could leave your child in the play area from morning until 11 PM, which is a big plus for parents who want to relax in the 16+ zone away from the noise. Animation: everyone was great; they didn't let anyone get bored. There was a foam party, aqua polo, and much more. The sea, in my opinion, was a bit murky due to the sand; I'm used to the clear water in Konyaaltı. An air-conditioned bus runs every 30 minutes, and the ride is literally 5 minutes. Would I come back again? I think yes!

Мы были проездом на машине, останавливались на 3 дня и после долгой дороги это было идеальным решением, мы отдохнули. Чисто,кухня стандартная для хорошей турецкой пятерки, голодными не останетесь, очень вкусная рыба на пару, на удивление вкусное мороженое. Не весь персонал говорит на английском, но это не проблема, так как наш английский тоже не супер😅все приветливы, Администраторы говорят на английском и немного на русском. В номере нас встретили приветственные фрукты и бутылочка вина, это был вау-эффект! Народу много, но такого, чтобы не хватало лежаков в бассейне или на пляже-не было. Классные горки, дети накупались(мы были в конце мая). Поблизости в 15 минутах на машине древний амфитеатр, в 1,5 часах красивый каньон с рафтингом и турецкими атмосферными кафешками на воде. В 7ми минутах пешком Land of legends, в сам парк мы не пошли в этот раз, так как младшему 7 лет и его точно пустят не на все аттракционы, но там интересно и просто погулять и походить по магазинам и кафешкам на территории. Территории у отеля практически нет, но учитывая, что маленький номер на 4х нам вышел около 10 тр за сутки, не считаю это проблемой.

Crystal Family Resort – Not What We Expected, But Tours Were Fantastic! We spent our holiday this year at Crystal Family Resort & Spa. The hotel’s location and facilities for children were nice. The indoor pool was sufficient, and the animation team did their best. However, the hotel as a whole didn’t quite meet our expectations. Our biggest disappointment was definitely the food. It felt like we were eating the same things every day: beef liver, chicken, chicken, fish once or twice… and then back to chicken and liver again. It was as if no other types of meat existed! There was almost no red meat, and most of the food was dry and lacked flavor. Our kids also struggled with the meals, as there wasn’t much variety or a special corner catering to their tastes. The buffet looked big but the content was poor. Desserts looked good visually but were quite tasteless. From a five-star hotel, we expected much more care and quality. Room cleaning was okay – it was done daily – but there were occasional misses. Sometimes the minibar wasn’t restocked, towels were forgotten. The reception staff were generally helpful, but during busy hours responses were slow. The spa area was nice, but prices were a bit high. Now to the best part of our vacation: the tours! Instead of staying inside the hotel all day, going out was the best decision we made. As we had done before, we booked two tours from Sputnikturkey.com, and both were excellent: 1. Super Combo Tour – rafting, zipline, buggy… All in one and full of adrenaline! Even though the weather was cold, it was still super fun. 2. Green Canyon Tour – A calm and peaceful boat trip in nature. The scenery was absolutely breathtaking. Both tours were very well organized, and the price was much more reasonable compared to what the hotel’s in-house tour desk offered. We had a great time and the tours helped us forget the hotel’s shortcomings. In summary: Crystal Family was just “so-so” for us. We really didn’t enjoy the food — the constant liver and chicken dishes became annoying. But thanks to the amazing tours we booked outside, our holiday turned out great in the end. We wouldn’t return to this hotel, but for tours, our go-to will always be SputnikTurKey.com!

We were in this hotel two years ago and this year we went again without thinking. The territory is huge, well-thought-out, clean. Pine trees and a walk with classical music are just Wow!!! Probably the only thing that made me happy this year. Since the hotel is working the last week before closing, everyone was apparently working on their last breath.. they put us in palace rooms in the main building, a normal room, with a sea view. The service has gone down a bit. The food is kind of monotonous, but tasty. It's like they water down the alcohol or something. They didn't pour what we asked for. Or they pretended not to understand what we were asking for. The beach is dirty, there is everything in the sand. The beach strip is wide and the entrance is shallow. The service in the beach bars was already reluctant. The light on the ceiling in the bathroom didn't work, no one came in 2 days and didn't fix it, the maid didn't give a damn, she didn't change the towels even once in 2 days, she saw about the light and didn't raise the alarm either. It's a shame that the staff treats us like that... this is what the hotel service consists of, for which we pay money, mind you! At the reception they said that the hotel was bought by a new owner and might change its name next year...

WE was in two minds about booking to this hotel after reading the previous feedback we got convinced, and I am glad we did The hotel is in a very good location close to belek Town centre £10 to get there in taxi and same back or 30 minutes walk , the food was fresh and lots of choices The staff all was lovely at all times Clean and cormftable rooms The entertainment was excellent highly recommended to family's or couples or singles it had something for everyone

One of the best hotels I have ever stayed at! Everything was incredibly clean, well-organized, and thoughtfully arranged. I was traveling with my child, and I wholeheartedly recommend it to families. The kids club was fantastic, running from 9 AM to 11 PM, which made our stay so much more relaxing. The magic show was absolutely amazing — even I couldn’t figure out how the magician did it! There were also great activities like paddle boarding. A special thank you to Bayram Bey at reception for helping me get a room in the main building, and to Ali Rıza Bey for assisting us with the shuttle to the kids club. Their kindness made a big difference. The food was delicious, and having a heated pool was a huge bonus. We had an unforgettable holiday and will definitely come back again. Highly recommended for families!

Overall, we had a positive stay. We especially enjoyed the opportunity to dine at the hotel’s à la carte restaurants free of charge, in addition to the main buffet — it added a nice variety to our experience. The food was delicious, with plenty of options for every taste. The entertainment team was friendly and welcoming, and there was an evening show every night. However, we would have appreciated a more varied and active daytime entertainment programme. The rooms are a little dated and could benefit from renovation, but they were still comfortable and pleasant to stay in. Overall, we were happy with our holiday and left with great impressions of the hotel🥰