5-Star Hotels in Ho Chi Minh City

Hotel Nikko Saigon — one of the best hotel stays I’ve ever had My stay at Hotel Nikko Saigon was genuinely exceptional. I have stayed at other Nikko properties before, including Nikko Kansai Airport and Nikko Guam, and I can honestly say that Nikko Saigon exceeded both of them. In fact, the level of service was even better than what I experienced at my previous destination in Singapore, including at the Marriott hotel where I stayed. From the moment I arrived, I was incredibly impressed by the staff. The doormen and reception staff were waiting to greet guests at the entrance, and one of the staff members noticed my Japanese passport and kindly spoke to me in Japanese. She explained everything about the hotel and even helped carry my heavy backpack. These small details made me feel genuinely welcomed and cared for. One moment in particular made a very strong impression on me. I was travelling alone, and when my Grab driver suddenly started asking me for additional payment, claiming that he had “forgotten to add it through the app,” I was completely caught off guard. I had no cash with me because I thought I could manage a 22-hour layover entirely cashless. I wasn’t even sure what amount the driver was asking for in the end, but the hotel staff immediately stepped in. They scanned a QR code, checked something on the driver’s phone, and I asked whether he had paid or whether I could transfer the amount or add it to my hotel bill. The staff simply told me not to worry about it and handled the situation themselves. As a young woman travelling alone, I honestly don’t know what I would have done if I had arrived at a hotel where the staff had not intervened. The two doormen in particular made sure the situation was handled and that I was safely away from the car. I am incredibly grateful to them. The turn-down service was also absolutely outstanding. It was so seamless and thoughtful that it genuinely surprised me. The staff entered the room while I was away, and although I had left my belongings somewhat scattered around, they had taken such care with everything. They had even carefully flattened out the wrinkled receipts I had left on the table, cleared away my empty coffee cup, and left chocolates on the bed. It was an incredibly thoughtful touch. The only thing I would mention as a small concern is that I was not aware that the staff had entered my room while I was away. Since I had left some personal belongings scattered around, I would have appreciated being informed beforehand. That said, the care they took with the room and the little details more than demonstrated how attentive the staff were. Literally, this is one of the best hotel experiences I have ever had. The combination of genuinely warm hospitality, attentiveness, and thoughtful service was outstanding. Hotel Nikko Saigon has set an extremely high standard for me, and I would happily return without hesitation.

This hotel is absolutely fantastic! We had a booking through ***********, but for some reason, when we arrived, it showed as canceled, which was incredibly confusing, especially since it was already 2 AM. We were in a bind, unable to find another suitable hotel. Thankfully, the front desk attendant was incredibly helpful and enthusiastically assisted us in finding and contacting another hotel. We went there to check in. However, I still wanted to move back here the next day. The room here is wonderful, the mattress is super comfortable, and the decor is tasteful, clean, and tidy. I really loved it and would definitely stay again. A special thanks to that front desk attendant!

Our stay at Sedona Suites Ho Chi Minh City was simply outstanding and exceeded all expectations. From the moment we arrived, the staff made us feel genuinely welcome with their warm hospitality and professionalism. The location is unbeatable, located right above Saigon centre in district 1. It was incredibly convenient to access shopping, dining, and many of Ho Chi Minh City’s key attractions, all within walking distance. The panoramic views of the city skyline from our suite were absolutely breathtaking, especially at night. Our apartment was very spacious and breakfast selection was outstanding. A truly wonderful and memorable stay for my family. The staff even presented a birthday cake to my son on his birthday. We will definitely be back!!

Stayed here for a few nights and really enjoyed it. The hotel is new, the rooms look great, and the facilities are complete. Breakfast was good and the staff were always friendly and helpful. Definitely a hotel worth checking out if you're visiting the area.

Came here to celebrate my wife's birthday, and the hotel staff were fantastic in helping me prepare a surprise for her. Everything was perfectly arranged, and my wife was truly delighted! The entire hotel ambiance was so relaxing. The breakfast was incredibly rich and delicious, and being right by the sea, lounging on the deck chair with the breeze blowing was just so serene and pleasant.

The environment is great, with a wonderful atmosphere, clean and comfortable rooms, and a rich variety of food. The breakfast buffet is extensive and diverse; I recommend going early, as it fills up quickly. The infinity pool directly faces the beach and is absolutely stunning, truly refreshing! There's also a poolside bar where a martini really hits the spot! The rooms are decent, and it's understandable to find a few small insects given the natural surroundings – a minor point that doesn't detract from the overall experience. The spa is also quite good for a relaxing session. For dinner, we had Vietnamese cuisine. The portions were quite generous, almost too much to finish, with plenty of seafood options. The flavors were light and delicious. There's also animal feeding, which is very therapeutic. It was a bit sad to see the pigs looking a bit thin, and the 'pig dad' was hogging all the food from his 'wife and kids'!

I arranged a stay at Le Méridien Saigon for my boss, and two colleagues, and the overall experience was very positive. The hotel is located in a prime area along the Saigon River, with convenient access to key business districts, restaurants, and major attractions. This makes it suitable for both business and leisure travelers. Based on their feedback, the rooms were comfortable, clean, and well-maintained, with pleasant views of the river. The overall environment is modern and welcoming, which worked well for both boss and colleagues The staff were professional and attentive, providing consistent service throughout the stay. The check-in and check-out processes were smooth, which made the overall arrangement much easier from a coordination perspective. Overall, the stay met expectations, and the experience was enjoyable for both the family and the client. Le Méridien Saigon is a reliable choice for travelers looking for a well-located and comfortable hotel in Ho Chi Minh City, and I would consider booking it again in the future.

Pros: Historic building, pleasant courtyard with an indoor pool. Ample toiletries provided in the bathroom, not just single items. Attentive staff for cleaning and delivering amenities. Cons: The staff don't seem to understand the concept of guest service. Breakfast waiters practically knock you over, trying to get past first. The person delivering luggage to the room told us, 'I'll go first, you take the next elevator.' 😂 Breakfast needs a special mention: Breakfast hours are until 9:30 AM, but in other hotels in Ho Chi Minh City where we stayed, breakfast was until at least 10:00 AM or 10:30 AM. However, the breakfast time isn't the only issue; waiters start clearing tables and milk pitchers at 9:00 AM, instead of serving guests. They focus on cleaning and clattering dishes, subtly hinting that breakfast is over. Furthermore, not once during our entire stay did anyone offer to bring/pour coffee. Cappuccinos and lattes are made by a separate barista; you can't make these drinks yourself from the coffee machine. There are no freshly squeezed juices. And what's unacceptable is the sour and overcooked vegetables – broccoli and cauliflower. It's surprising that the hotel management isn't monitoring the quality of their establishment; for comparison, look at the Pullman hotel. In the evening, the cleaning lady in the fitness center was making a lot of noise while cleaning the changing room, making it difficult to concentrate even with headphones on. Suggestions for the hotel: Train the staff on service and sort out the breakfast issues.

This hotel is located in District 5, the heart of the Chinese community, making it very convenient to get around. There are many restaurants and shops nearby, and communication is easy. The hotel rooms are spacious and very clean, making for a comfortable stay overall. The lobby staff are very polite and service is quick. Breakfast offers a wide variety of choices.

The room was clean, tidy, spacious, and very comfortable. It had a balcony for good ventilation and faced the sea. The breakfast fruits were fresh and delicious, with a wide variety of dishes. The front desk staff were very enthusiastic, especially the front desk manager who helped pay for a taxi fare, assisting guests in solving problems. A big thumbs up 👍🏻, thank you for your excellent service!