Pet-friendly Hotels in Surry Hills

Only stayed for one night in a one person room but it was exactly what I wished for! Clean room, good bed and a nice shower. I loved the free coffee and tea, and the Caramello Koala’s at the reception. Defintely recommend if you need to go to the airport or somewhere else with the train from Central!

Stayed there for 9 nights, only saw the unisex bathrooms get cleaned once and housekeeping came twice. The blankets they give is for the beds are disgusting, there is literally a note saying don’t use the blanket without the flat sheet as ‘do you really want the blanket on your skin from the last person…ew’ so they clearly never wash them which is so gross!! Didn’t even want to touch it and left it on the floor the whole stay!! Kitchen too small for the whole hostel and not well equipped, bathrooms were so unhygienic and always stunk, do not agree with having unisex bathrooms in a hostel, especially for girls as I couldn’t change in the room as had no privacy and so the only option was to change in dirty shower cubicles Only good thing about this hostel is the common area which has a tv you can use Wouldn’t stay again in a hurry

We stayed here 3 nights in our travel trip before moving to Melbourne. The hotel located in centre of the city. Price of room staying is valueable. Breakfast is not very good but IBIS' brf at 3 star hotel always like this. Nice staffs. We left early morning with great brf take away. One thing we are not really happy is that we had to wait for a 35-40 mins to check in, even we came after 15:00. But overall we had good time at the hotel.

Only gave 1 star due to not being able to give 0. Black mold over entire bathroom. Not a single tiled surface was mold free. Cockroaches crawling in at night under the doors. The vent of the air con unit was covered in dust and more black mold. Not that the air con unit worked anyway. We stayed middle of winter so lucky for us all the sheets including pillows were made entirely of plastic (natural fibres would have left us freezing). Staff were only there probably to clean and that's it, because we never saw them. Ever! We tried to check in 20 minutes early and the lady claimed ”there is no luggage storage”. Lo and behold, when we were finally checked in there is a massive painted sign saying ”luggage storage”. Also, the room wasn't ready even by 2PM, the stated check-in time. We saw one gentleman traveller waiting outside to check in at 7PM in the freezing cold for God knows how long he sat there, but we were unable to let him in due to signage explicitly stating that letting in people would lead to non-refundable expulsion. Also, the doors only open with an App, so if your phone does good luck getting in. Honestly, if my phone died, I would have called the cops and had them find a way to let us in with the non-existent staff. Cleaning lady was so lovely. Reception lady was horrible. Kitchen had a faulty stove that was always firing. This is probably not advisable, as a simple gas leak could mean this misfiring burner will blow the place up - if only that would happen (with no-one staying there), because that is the only way this place is going to get better (a complete rebuild). Kitchen was filthy, with no cups to be seen anywhere. I probably wouldn't have used them anyway. Why the heck is there a massive tarp covering the balcony? Did this place semi-burn down??? Also would like to state that the photos provided are most likely from the Glebe location that they also own. The photos looked simple, which is what I wanted. Simple, not freaking disgusting. I have stayed in backpackers in Africa that are legitimately better than this hell-hole. Might I add that one of those places included a room with no glass in the window, and I found that place better than The Village!!!! I have copied this review in case it is ”magically” lost. I will be posting it elsewhere.

The best part was when the fish tank maintenance man had a decent chat about the process of cleaning the fish tank that's under the floor in the foyer and taught our children about the fish. The breakfast buffet was a hit with everyone and we struggled to get the children out of the pool.

On the ambience side, the decor and modern-ish art was uplifting and fun. The room was very clean. But, we were surprised to find the room so small. In order for 2 people to get into the bed, one had to crawl over the other. The very small window sill became the nightstand. There was no room for luggage, and no luggage racks - we were told they didn’t have enough. That meant one suitcase on the floor and one on the very small plastic table. The retro-refrigerator was cool, but my traveling companion kept threatening to move it out into the hall to create some space in the room the whole time we were there. And then, the very small bathroom, the shower door doubled as the door to the bathroom. Have you ever looked into a microwave? The shower and the bathroom walls had the same dot matrix pattern as a microwave door. My companion was surprised to see while showering she could see me relaxing on the bed, and when she screamed “can you see me?” I replied “yes”. My companion now has bathroom-PTSD. Not only was the shower see through, there was a full-room-view sitting on the throne, trying to do your business. Then the realization somebody may be watching. PTSD! Our solution was to use the downstairs public bathroom for major activities. Did I mention IBS???