Orange Hotel (Suzhou Shishan Financial Center) Reviews
Orange Hotel (Suzhou Shishan Financial Center)
Room 101, Building 1, No. 298 Xinyuan Road, Huqiu District, Suzhou, Jiangsu, ChinaView Hotel Details
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Guest Reviews of Orange Hotel (Suzhou Shishan Financial Center)
9.8/10
Perfect
1702 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.9
Amenities9.8
Service9.8
Cleanliness9.9
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All reviews(1702)
Positive reviews(1696)
Reviews with photos/video(208)
Friendly front desk staff(197)
Classy environment(170)
Easy to get around(103)
Convenient parking(95)
Large rooms(94)
Quiet & comfortable(74)
Delicious breakfast(72)
Close to metro(64)
Negative reviews(6)
TomDa
Superior Double Room
Stayed in Nov 2024
Couples
25 review
9.5/10
Amazing
Posted on Jan 22, 2025
Very clean, friendly staff, easy to find, nice big and tidy rooms. No problem at all, as usual with Orange hotels
Response from Property: 尊敬的賓客:感謝您選擇我們並對酒店給予支持和厚愛。您對酒店設施及服務的滿意是酒店全體員工工作的動力,讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。酒店客房温馨的佈置,是您外出旅遊的最佳選擇。為您服務是我們的榮幸,酒店全體員工期待您下次光臨
Guest User
2-bed Room
Stayed in Mar 2025
Family
10 review
10.0/10
Outstanding
Posted on Apr 6, 2025
The room is very new, the facilities are very advanced, the cleaning is very clean, and the overall situation is very good. In addition, the location is quiet in the bustling city, with convenient transportation and not too noisy surroundings. There is a subway station not far away, and there are several famous Suzhou noodle shops, etc., so it is convenient and comfortable.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel facilities and services is the driving force for all hotel staff. Making every guest feel at home is our ultimate goal. The warmly decorated hotel rooms are the best choice for your travel. It is our honor to serve you, and all hotel staff look forward to your next visit.
Guest User
Superior Double Room
Stayed in Feb 2025
Couples
5 review
9.0/10
Great
Posted on Apr 2, 2025
The room is nice, the environment is good, and it is close to the subway station. The oranges, orange cookies, and orange gummies at the front desk are all delicious. Toothpaste, shampoo, etc. are all orange-flavored.
I have two suggestions. One is that the lobby is obviously very large, but three people squeezed into a small counter to check in. It was very crowded when waiting to check in. You can open a few more counters to separate them.
Another is that the smart toilet in the room flushes loudly.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel facilities and services is the driving force for all hotel staff. Making every guest feel at home is our ultimate goal. The warmly decorated hotel rooms are the best choice for your travel. It is our honor to serve you, and all hotel staff look forward to your next visit.
Yiyun
2-bed Room
Stayed in Feb 2025
Solo travellers
107 review
10.0/10
Outstanding
Posted on Apr 1, 2025
The room is large and well-equipped. The bathroom is separated into wet and dry areas. The parking lot is convenient. The food delivery robot delivers to the room. Huazhu Club Silver Medal members are given breakfast with rich variety and good taste.
Original TextTranslated by Google
Response from Property: 感謝您選擇我們並對酒店給予支持和厚愛。您對酒店設施及服務的滿意是酒店全體員工工作的動力,讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。酒店客房温馨的佈置,是您外出旅遊的最佳選擇。為您服務是我們的榮幸,酒店全體員工期待您下次光臨
Guest User
Superior Double Room
Stayed in Feb 2025
Travel with friends
4 review
10.0/10
Outstanding
Posted on Mar 23, 2025
Excellent location! There is a subway entrance 300 meters away from the hotel, and there are large shopping malls around, which is very convenient for going to scenic spots or shopping in Pudong
Original TextTranslated by Google
Response from Property: Thank you for choosing us and giving us your support and love. Your satisfaction with the hotel facilities and services is the driving force of the work of all hotel staff. Making every guest feel at home is the ultimate goal of our service. The warm decoration of the hotel rooms is the best choice for your travel. It is our honor to serve you. All hotel staff look forward to your next visit.
Guest User
2-bed Room
Stayed in Feb 2025
Business travellers
1 review
10.0/10
Outstanding
Posted on Mar 12, 2025
The service is great! And the hygiene is very good ~ very clean and the living environment is quiet. Suitable for business travel 🧳 Highly recommended to friends who come to Suzhou for business trips 👏 Will choose to stay again!
Original TextTranslated by Google
Response from Property: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel facilities and services is the driving force for all the hotel staff to work. Making every guest feel at home is our ultimate goal. The warm decoration of the hotel rooms is the best choice for your travel. It is our honor to serve you, and all the hotel staff look forward to your next visit.
Quanjunliezhen
Double Room
Stayed in Feb 2025
Couples
6 review
10.0/10
Outstanding
Posted on Mar 8, 2025
Facilities: The overall decoration is very new, and the facilities are very design-oriented
Sanitation: Very clean, opened in 24 years, very new
Environment: Very spacious
Service: The front desk upgraded the room type for free, the service is very good, good.
Original TextTranslated by Google
Response from Property: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel facilities and services is the driving force for all the hotel staff to work. Making every guest feel at home is our ultimate goal. The warm decoration of the hotel rooms is the best choice for your travel. It is our honor to serve you, and all the hotel staff look forward to your next visit.
Guest User
Double Room
Stayed in Feb 2025
Family
45 review
10.0/10
Outstanding
Posted on Mar 3, 2025
My parents went to Suzhou to run a marathon and booked a room for them. There is a subway nearby, the transportation is very convenient, the sanitary facilities and breakfast are good, the front desk upgraded the room, thank you very much~
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel facilities and services is the driving force for all hotel staff. Making every guest feel at home is our ultimate goal. The warmly decorated hotel rooms are the best choice for your travel. It is our honor to serve you, and all hotel staff look forward to your next visit.
AshMorgan
2-bed Room
Stayed in Jan 2025
Couples
13 review
10.0/10
Outstanding
Posted on Feb 26, 2025
I often come to Suzhou and I always stay at this Orange Hotel. The room is big and clean, the facilities are new, the service is first-class, the parking lot is very large, and everything is good.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel facilities and services is the driving force for all hotel staff. Making every guest feel at home is our ultimate goal. The warmly decorated hotel rooms are the best choice for your travel. It is our honor to serve you, and all hotel staff look forward to your next visit.
Guest User
2-bed Room
Stayed in Jan 2025
Family
1 review
10.0/10
Outstanding
Posted on Feb 8, 2025
The room is very clean. The whole family is very satisfied. Orange Hotel is an important element in the good impression of Suzhou. The children are reluctant to leave the hotel. The breakfast is average (maybe it is busy during the Spring Festival and the chef is in a bad mood due to working too much overtime). The air conditioner is a little noisy, but it is quite warm when the air conditioner is turned off. Xiaolin at the front desk has a good attitude and does not slack off at work even though he works overtime. The young people give it a thumbs up!
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel facilities and services is the driving force for all hotel staff. Making every guest feel at home is our ultimate goal. The warmly decorated hotel rooms are the best choice for your travel. It is our honor to serve you, and all hotel staff look forward to your next visit.
Xiaole
Double Room
Stayed in Dec 2024
Family
2 review
10.0/10
Outstanding
Posted on Jan 31, 2025
I came to Suzhou for the Spring Festival and stayed in 2 Orange Hotels. This one is Orange 3.0. The Orange theme is very good, warm, and parking is convenient. The hotel is very new.
Facilities: complete
Sanitation: clean
Environment: clean and tidy👍
Service: very good, enthusiastic!
I will choose Orange Hotel next time
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel facilities and services is the driving force for all hotel staff. Making every guest feel at home is our ultimate goal. The warmly decorated hotel rooms are the best choice for your travel. It is our honor to serve you, and all hotel staff look forward to your next visit.
Guest User
Superior Double Room
Stayed in Dec 2024
Business travellers
2 review
10.0/10
Outstanding
Posted on Jan 22, 2025
The stay was very comfortable, and the service of the lady at the front desk was very thoughtful! I like it very much, I will come again next time
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing us and for your support and love for our hotel. Your satisfaction with the hotel's facilities and services is the driving force behind the work of all hotel staff. Making every guest feel at home is the ultimate goal of our service. The warm decoration of the hotel rooms is the best choice for your travel. It is our honor to serve you. All the hotel staff look forward to your next visit
Guest User
Superior Double Room
Stayed in Dec 2024
Family
7 review
10.0/10
Outstanding
Posted on Jan 16, 2025
The hotel opened not long ago. The room is very clean and close to the subway station. It is very convenient to eat and take a taxi nearby. The whole hotel is decorated in warm orange. The children also like the candy provided by the hotel!
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel facilities and services is the driving force for all hotel staff. Making every guest feel at home is our ultimate goal. The warmly decorated hotel rooms are the best choice for your travel. It is our honor to serve you, and all hotel staff look forward to your next visit.
Jiudiankankan
2-bed Room
Stayed in Nov 2024
Business travellers
65 review
6.5/10
Posted on Dec 22, 2024
There is no refrigerator in the room, the toilet paper was half used but not replaced, the service was not warm and skillful, and people were not dissuaded from smoking in the lobby. In addition to the large area and the appearance of grandeur, other improvements need to be made
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and for leaving your valuable comments. All hotel staff will continue to work hard to improve service quality, actively improve service deficiencies, and seriously improve service skills. We will provide guests with more convenient and thoughtful services. I hope you will have a different stay experience next time and look forward to your next visit.
Guest User
Double Room
Stayed in Nov 2024
Couples
10 review
10.0/10
Outstanding
Posted on Dec 11, 2024
When checking in, a staff member at the front desk had a bad attitude and tried to sell services such as breakfast. When booking, the room location was not clearly marked as the staff at the front desk said. A small suggestion is that the drainage in the room is seriously blocked and needs to be improved. The check-in experience was originally very bad, but when checking out, a lady named Li yq handled the problem very well and had a very good attitude, which is worth praising. She also gave me a souvenir.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and for leaving your valuable comments. All hotel staff will continue to work hard to improve service quality, actively improve service deficiencies, and seriously improve service skills. We will provide guests with more convenient and thoughtful services. I hope you will have a different stay experience next time and look forward to your next visit.