Bournemouth Hotels with Pools

I have stayed here before as I like this place another. I requested a room by phone away from the road but was put in room 12 next to the constant noise of the A35. After paying a lot of money for my break I would have expected my request to be honoured. Disappointing.

Upon checking in was told breakfast is till 10 am Next day in the morning was coming to have breakfast with kids at 9:40 apparently too late. Went back to the reception they said oh sorry it’s open till 10 am on weekends. Left with 2 kids without breakfast and no complimentary was offered considering misleading information from the receptionist on check in. We travelled on hottest day by train with delayed service 4 hours to get here. Also, felt intimidated by pool staff teice on 2 different days asking me who I am and are we were guests ?:( seriously? Did they think I just walked in randomly from the street? Shocking! Me and my two kids felt unwelcome and placed in embarrassment in front of others because I had to verify that I am guest and I had paid to be here:( that’s not 4 stars customer service! I travel around the world but here felt either ****** or discrimination not sure what it was felt odd. Had to book another hotel because didn’t like the whole experience and attitude from the staff! Also their spa and indoor pool is actually in the other hotel next by. Which was odd we never made as didn’t want to move around from one building to another for spa. Receptionist were abrupt and couldn’t be bothered to spare simple smile. Not happy at all. Bathrooms shower it terrible no power couldn’t even wash my hair off the soap. Basically not recommend due to these issues I had experienced.

The hotel was lovely. Room was very clean. The pool area was clean and well maintained. The breakfast was expensive for what it was. The only negative thing I will say is that we were in the annex not the main hotel and the main doors and lift were out of order. Apart from that our stay was very nice.

Only just found this hotel and love it. Good atmosphere all round, air con and great bar/restaurant. Will always stay here when in the area

Nice hotel clean & tidy, though tired in places. Breakfast was very good. Be very careful when choosing a room, I went for a room with a terrace little did I know It wasn't private, nor did it have a very good view whilst sat down, to ok when stood up. (see pictures,)

We had a wonderful stay with my boyfriend. The hotel was beautiful, spotless, and had such a calm, relaxing atmosphere – perfect for a romantic break. The staff were warm and welcoming, and the location was ideal, just a short walk to everything we needed. From the lovely room to the delicious breakfast, everything made our stay feel really special. We’d definitely love to come back!

The hotel is a bit old, domestic three-star level, but still clean and tidy. very quiet. It is about 100 to 200 meters away from the sea, which is very close, but it needs to go down a small slope of about 50 meters. The weather in July is still a bit cold, and it is impossible to go to the sea. The city is very small, turn right out of the hotel for about 1 kilometer and you will see the landmark of the Ferris wheel. It is not far to go to Old harry rocks and Durdle door within half an hour and 1 hour.

I had read the reviews so I was not expecting much. All the staff appear to work really hard. Unfortunately, the hotel itself is really grubby and in much need of new carpets, redecoration and maintenance. (Sorry you maintenance guys, it might be a case of not enough hours in a day). Its NOT good enough to say ”there is only one pump” when no water comes out of the shower and then its brown for several minutes! I believe the pool is a new addition but why let the weeds grow up around it? The room was disappointing, my clothes hangers kept falling out of the holes and my clothes were then laying in the bottom of the wardrobe. I requested some hangers from reception, but no hangers existed? It was recommended that I book a table for dinner, I opted for 7pm and the steak. Forty minutes later it was still being chased up! Chatting around the pool it appears two people can stay for £80 per night but I was charged £133 with breakfast. Breakfast was buffet style and barely warm. I visited the hotels in the group and they are by far better. I will not recommend this hotel or stay again!