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Posted on Jul 15, 2025
Guest User
This was our second visit to this hotel, we have unfortunately had the same experience twice. The hotel itself is lovely with great facilities. Rooms are lovely, Beds are huge and extremely comfy. Fluffy, luxury towels. The Pool area and pool are lovely, feel like you are abroad on a hot day. Although it is a fight for a Sun lounger. However it’s completely let down by the staff. The bar staffs attitude was appalling, it was an inconvenience for them to get our drinks each time. We had a Roast dinner at Old Harry Rocks - staff were much better in there and v accommodating, although I do believe this this a separate company to the hotel and it shows. Beef was tough in parts but still nice. Pork was lovely. On booking, breakfast is charged at £22 at but in the hotel it’s £15 so don’t fall into that trap. The staff had no idea what they were doing. They first couldn’t get our drinks order right, then they messed up our simple breakfast order. Some of us nearly finishing our breakfast before others even got their meal. The breakfast itself was very small, we were also only given half a mushroom?? For £22/£15 I would at least expect to have a whole Mushroom…
They then didn’t know how to use the card machine..
Before we left we used the Spa, small but nice. Sauna was closed & pool was freezing. Hot Tub also wasn’t very warm.
Overall it was not a great experience, we will not be returning. To pay £260 minimum for a room for extremely poor service is criminal.
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Price per night from:SEK 1,701
Guest User
Location was excellent, hotel room, lobby and pool were very clean and comfortable, room was spacious, bright, with comfortable beds, Bathroom was good . POOL was very good and nice to have this in hotel. Breakfast was excellent with vast variety of different options, we enjoyed this .
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Price per night from:SEK 570
Guest User
Comfortable hotel near the town centre. The rooms are nice and beds are comfortable. Good breakfast, friendly staff
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Price per night from:SEK 377
Posted on Sep 21, 2026|Single Room With Private Bathroom
Guest UserThe place could do with a lick of paint and I found it odd that my room was cleaned/replenished one day and not the other but the staff were nice and happy to attend to requests. The room was comfortable for a few nights and the hotel is just a short walk from the high street and beachfront.
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Price per night from:SEK 487
Posted on Aug 9, 2026|Single Room
Kako RiderI'm giving 5 stars based on the staff's behavior and the cleanliness of the room.
The staff were amazing, friendly, and helpful. My room was clean, as was the bathroom, the bed, and the room in general.
I'm not the type of person who wastes time checking under the bed, behind the bedside table, or the TV.
The room was clean, period.
People often complain that the hotel is old, but you get what you pay for. It's not a 5-star hotel, otherwise I would pay much more for the room.
My only complaint is about the guests. Some people don't know how to behave in a hotel and still think they're at home.
The rooms aren't soundproof, and everyone notices this when they hear someone talking loudly in the next room.
That being said, people should be more respectful and not behave as if they were at home.
It's not the hotel's fault, but the lack of respect people have for each other. I had no problems in my room. Some guests shouted, spoke loudly, or banged on doors, which, thankfully, didn't happen every day. But, should any problem arise, my rating would be based on how the staff handled the issue, not on the problem itself, since problems happen in any hotel, even the most expensive ones.
Definitely I will go back and I bet they still remember me 😊
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Price per night from:SEK 440
Posted on May 17, 2026
Guest UserReception and Breakfast staff very helpful. As others say it does strike a good match between value and price. Room and bathroom v. clean. Rooms are actor/celebrity themed with a few pics of the star in question on the walls (clue is in the name). Breakfast is a buffet arrangement and fine. Probably, as we stayed over the weekend, it was a bit noisy with groups returning to the hotel at night but this had been advised when booking and it is Bournemouth. Location great for getting onto the beach and is near the eastern end of the town centre. About 10 mins walk from train station. A small Asda is located nearby as part of gas station for basics.
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Price per night from:SEK 390
Posted on Jul 16, 2023
Guest User
The hotel is a bit old, domestic three-star level, but still clean and tidy. very quiet. It is about 100 to 200 meters away from the sea, which is very close, but it needs to go down a small slope of about 50 meters. The weather in July is still a bit cold, and it is impossible to go to the sea. The city is very small, turn right out of the hotel for about 1 kilometer and you will see the landmark of the Ferris wheel. It is not far to go to Old harry rocks and Durdle door within half an hour and 1 hour.
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Price per night from:SEK 440
Posted on Jul 25, 2026|Double Room With Sea View
Guest User
I had read the reviews so I was not expecting much. All the staff appear to work really hard. Unfortunately, the hotel itself is really grubby and in much need of new carpets, redecoration and maintenance. (Sorry you maintenance guys, it might be a case of not enough hours in a day). Its NOT good enough to say ”there is only one pump” when no water comes out of the shower and then its brown for several minutes! I believe the pool is a new addition but why let the weeds grow up around it? The room was disappointing, my clothes hangers kept falling out of the holes and my clothes were then laying in the bottom of the wardrobe. I requested some hangers from reception, but no hangers existed? It was recommended that I book a table for dinner, I opted for 7pm and the steak. Forty minutes later it was still being chased up! Chatting around the pool it appears two people can stay for £80 per night but I was charged £133 with breakfast. Breakfast was buffet style and barely warm. I visited the hotels in the group and they are by far better. I will not recommend this hotel or stay again!
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Price per night from:SEK 440
Posted on Aug 16, 2026|Classic Single Room
Guest User
staff were wonderful however, the inside and outside pool closed. the sauna was closed. the hotel does not deserve a 3 star rating. no air condition in very small roon, no place for your luggage, the room was that small. no phone in the bedroom. im disabled and was on the first floor, no lift to that floor. they do not cater for the disabled and there are lots of steps. the place was shabby, everywhere needed painting. the table and chairs outside the sun had taken away all the varnish. the room was clean and the bathroom was ok. the place needs a total overhaul. very disappointed as i stayed for only one night and it cost 85.74 euros. i then stayed for 6 nights at another hotel in camborne and only paid £300 for 6 nights, it was 3 star and included a full english breakfast. at bournemouth eastcliffe the cost didnt include breakfast. i spoke to some of the staff and they told me that they were tired of having to apologise to tourists when so many complained. apparently the owners for so long either do not listen or dont care. this hotel should be downgraded.
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Price per night from:SEK 492
Posted on Apr 18, 2026|Standard Twin Room
simoooon01Big room and accessible bathroom there is a very retro lovely charm here which is like of timeless but not in a bad way . The Internet was very good as were the facilities in the room . The only thing I would say was the bar soft drink was relatively expensive but it was just that you tasteless like it had been watered down too much
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Price per night from:SEK 377