Sydney

Hotels Near Betty Morrison Reserve in Sydney

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Best Hotels near Betty Morrison Reserve

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Metro Mirage Hotel Newport
Metro Mirage Hotel NewportMetro Mirage Hotel Newport
1.18km from Betty Morrison Reserve
With a stay at Metro Mirage Hotel Newport in Sydney (Newport), you'll be a 3-minute drive from Newport Beach and 7 minutes from Mona Vale Beach. This upscale motel is 3.1 mi (5 km) from Avalon Beach and 4.7 mi (7.5 km) from Narrabeen Beach. Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this motel include complimentary wireless internet access, concierge services, and wedding services. Enjoy a satisfying meal at Mirage Restaurant serving guests of Metro Mirage Hotel Newport. Wrap up your day with a drink at the bar/lounge. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Sydney? This motel has 3669 square feet (395 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite. Stay in one of 47 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as electric kettles and free tea bags/instant coffee.

GGuest User 2023.02.27
We had a lovely time at the Metro Mirage Newport - great value, great location and beautiful views over Pittwater. The place is a little tired but the rooms were large and very clean. We loved staying here!!!!
83 review
3.4/5
Price from
HK$806
per night
Check Availability
Nrma Sydney Lakeside Holiday Park
Nrma Sydney Lakeside Holiday ParkNrma Sydney Lakeside Holiday Park
4.33km from Betty Morrison Reserve
With a stay at NRMA Sydney Lakeside Holiday Park in Sydney (North Narrabeen), you'll be within a 10-minute drive of Narrabeen Beach and Long Reef Golf Club. This luxury campground is 7.3 mi (11.8 km) from Manly Beach and 12.5 mi (20.1 km) from Taronga Zoo. Take advantage of recreation opportunities such as a complimentary water park or take in the view from a terrace and a garden. Additional amenities at this campground include complimentary wireless internet access, a television in a common area, and tour/ticket assistance. Grab a bite from the snack bar/deli serving guests of NRMA Sydney Lakeside Holiday Park. Featured amenities include luggage storage, laundry facilities, and microwave in a common area. Free self parking is available onsite. Make yourself at home in one of the 68 air-conditioned rooms featuring DVD players and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Very Good
37 review
4.0/5
Price from
HK$873
per night
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Mercure Sydney Manly WarringaH
Mercure Sydney Manly WarringaHMercure Sydney Manly WarringaH
Brookvale Betty Morrison Reserve Hotels
Mercure Sydney Manly Warringah is a springboard for your Northern Beaches adventures. All rooms are equipped with a kitchenette, TV, air conditioning, iron and a safe. Services include on-site parking, free Wi-Fi, laundry and 24-hour reception to ensure ultimate comfort and convenience for your stay. The restaurant serves buffet breakfast and offers an all-day menu available in-rooms. Located in the sunny suburb of Brookvale just off Pittwater Road, the hotel is a short walk away from shops & cinema.

GGuest User 2023.03.21
We have previously stayed here when it was still the Travelodge. There have been a few upgrades since, which were needed. Bed was very comfortable, as were the pillows. Some negatives however: no bedside lights, no hand towel in the bathroom and no luggage rack. When we asked about these we were met with blank stares. We purchased a portable LED light from our local Bunnings to use as a reading light. We paid for parking ($20 per night), but found 2 out of our 5 nights the car park was full and we were unable to park in the hotel car park. It appears that when there's a rugby game on, guests at the hotel let their friends park in the hotel car park. In addition, the disability parking spots were frequently occupied by those without the applicable parking permit. Hotel staff was not at all interested, but did give us a refund for the 2 nights when parking was not available.
Very Good
115 review
4.1/5
Price from
HK$838
per night
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Narrabeen Sands Hotel by Nightcap Plus
Narrabeen Sands Hotel by Nightcap PlusNarrabeen Sands Hotel by Nightcap Plus
6.3km from Betty Morrison Reserve
With a stay at Narrabeen Sands Hotel by Nightcap Plus in Sydney (Narrabeen), you'll be steps from Narrabeen Beach and a 3-minute drive from Long Reef Golf Club. This luxury hotel is 5.8 mi (9.4 km) from Manly Beach and 11 mi (17.7 km) from Taronga Zoo. Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Grab a bite to eat at The Sands Bistro, a beachfront bistro where you can enjoy drinks at the bar/lounge, take in the ocean view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite. Stay in one of 47 guestrooms featuring flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.

GGuest User 2023.01.31
Great place to stay for a weekend, even if the weather is lousy. Excellent room 103, opposite the beach. 2 x queen beds and a lounge and big balcony. Weather was terrible, so we ordered to our room coffee and breakfast, and one night an excellent pizza. Had a few drinks downstairs and there was a great duo band on. Couldn’t hear a thing in our rooms as the sound proofing was so good. Would definitely stay again.
Excellent
99 review
4.3/5
Price from
HK$1,050
per night
Check Availability
Miramare Gardens Boutique Accommodation
Miramare Gardens Boutique AccommodationMiramare Gardens Boutique Accommodation
9.41km from Betty Morrison Reserve
With a stay at Miramare Gardens in Sydney, you'll be 6.6 mi (10.6 km) from Mona Vale Beach and 8 mi (12.9 km) from Newport Beach. This upscale hotel is 8.6 mi (13.9 km) from Dee Why Beach and 10.2 mi (16.4 km) from Avalon Beach. Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features wedding services, a picnic area, and a banquet hall. Enjoy international cuisine at Sandstone Cafe, a café where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily for a fee. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Sydney? This hotel has 88265 square feet (8200 square meters) of space consisting of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite. Make yourself at home in one of the 51 air-conditioned rooms featuring minibars and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

YYI 2018.11.04
The bed is large and the environment is very quiet, not far from the beach.
Excellent
56 review
4.3/5
Price from
HK$996
per night
Check Availability
Checkers Resort
Checkers ResortCheckers Resort
Terrey Hills Betty Morrison Reserve Hotels
With a stay at Checkers Resort & Conference Centre in Sydney (Terrey Hills), you'll be within a 15-minute drive of Ku-ring-gai Chase National Park and Brookvale Oval. This hotel is 9.8 mi (15.7 km) from Manly Beach and 12.3 mi (19.9 km) from Taronga Zoo. Don't miss out on the many recreational opportunities, including outdoor tennis courts, an outdoor pool, and a spa tub. This hotel also features complimentary wireless internet access, wedding services, and a television in a common area. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 9:30 AM for a fee. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and laundry facilities. Planning an event in Sydney? This hotel has 3444 square feet (320 square meters) of space consisting of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite. Make yourself at home in one of the 43 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

SstevewE801CL 2019.12.23
The saying you get what you pay for rings very true on this trip. This was a 3 day break for myself and my partner for some prior Christmas mayhem relaxation. From the time you turn into the driveway to when you pull up at your room entrance run down, old and untidy come to mind. Reception people were nice to deal with but there is no feeling of escape here. The pool photos look nothing like the pool, the actual pool has a green tinge and all the concrete on the bottom is patchy and losing it’s colour. Not inviting at all. Near our room there was a communal ashtray and small bin which contained probably a 100 or so cigarette butts and looked awful, there were also quite a few empty pizza boxes etc strewn around the bin area but on the floor. The room was big enough and clean but dated like the rest of the place. I think I remember this place used to be booked out for weddings and functions many years ago. Definitely a shadow of it’s former self. I wouldn’t recommend the place in it’s current state and highly recommend management employ some cleaners and groundskeepers. A hardcore renovation may do something towards saving this place but unfortunately I think it would cost too much.
61 review
3.9/5
Price from
HK$835
per night
Check Availability
Lotus Stay Manly - Apartment 29A
Lotus Stay Manly - Apartment 29ALotus Stay Manly - Apartment 29A
Manly Betty Morrison Reserve Hotels
With a stay at this apartment in Sydney (Manly), you'll be within a 15-minute drive of Manly Beach and Taronga Zoo. This apartment is 8.2 mi (13.1 km) from Sydney Harbour Bridge and 9.4 mi (15.2 km) from Circular Quay. The front desk is staffed during limited hours. Self parking (subject to charges) is available onsite. Make yourself comfortable in your air-conditioned apartment, featuring a microwave and a flat-screen TV. Complimentary wireless internet access is available to keep you connected. The bathroom has a shower.
3.8/5
Price from
HK$1,516
per night
Check Availability
Jonahs Restaurant & Accommodation, Whale Beach
Jonahs Restaurant & Accommodation, Whale BeachJonahs Restaurant & Accommodation, Whale Beach
6.45km from Betty Morrison Reserve
With a stay at Jonahs Restaurant & Accommodation, Whale Beach in Sydney (Palm Beach), you'll be a 4-minute drive from Palm Beach Golf Club and 7 minutes from Avalon Beach. This luxury hotel is 4.7 mi (7.5 km) from Newport Beach. Pamper yourself with onsite massages and facials. Grab a bite to eat at the Jonah's Restaurant, a restaurant where you can take in the ocean view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 9:30 AM. The front desk is staffed during limited hours. Free self parking is available onsite. Make yourself at home in one of the 11 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.
Outstanding
42 review
4.6/5
Price from
HK$4,358
per night
Check Availability
YEHS Hotel Sydney CBD
YEHS Hotel Sydney CBDYEHS Hotel Sydney CBD
Sydney Betty Morrison Reserve Hotels
With a stay at YEHS Hotel Sydney CBD, you'll be centrally located in Sydney, steps from Metro Theatre and within a 5-minute walk of Chinatown Night Market. This hotel is 0.4 mi (0.6 km) from Paddy's Market and 0.4 mi (0.7 km) from Queen Victoria Building. Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine. Featured amenities include express check-out, luggage storage, and a safe deposit box at the front desk. Make yourself at home in one of the 77 air-conditioned rooms featuring minibars and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

QQuinn. 2024.01.16
I had such a good stay there. The room was clean and comfortable, the staff were particularly excellent - every person was incredibly kind and friendly. Binay was really lovely and helpful and Jandro, the manager was wonderful and always had an incredibly welcoming smile. I wasn’t expecting such a good experience considering how cheap it was, right in the heart of the city, but the hotel ticks all the boxes. I would definitely recommend this, and I’ll definitely be coming back!
Excellent
258 review
4.3/5
Price from
HK$633
per night
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Ibis Styles Sydney Central
Ibis Styles Sydney CentralIbis Styles Sydney Central
Sydney CBD |
Ibis Styles Sydney Central is on the doorstep of the vibrant Surry Hills and Oxford Street. Discover spacious, comfortable rooms with a kitchenette, LCD TV, ironing equipment, air conditioning and in-room safety deposit box. The hotel has rooms on 18 levels and features free Wi-Fi, self-check-iin counters, luggage storage, a 24-hour front desk, and Korean and Japanese inspired restaurant and bar. Located in the heart of Sydney's CBD, 400m from Museum Train Station, 800m from Chinatown and 1.2km from Darling Harbour, it is the perfect spot for experiencing all Sydney has to offer with sought-after restaurants, hidden cocktail bars, the best shopping in the city, theatre and live music on your doorstep. Ibis Styles Sydney Central has proudly received a NABERS energy rating of 4 stars, and a NABERS water rating of 3 stars.

TTabassum M 2024.05.23
The hotel is centrally located making it easier for me to explore the nearby attractions both by foot and public transport. The train station, bus stops and metro stops are within 5-10 minutes of walking distance. The room was very clean, also had the facilities to wash my own cups and plates thanks to the in-room dishwashing sink (in addition to the bathroom sink). It also had a microwave oven in the room which was useful. A good supply and variety of tea in addition to instant coffee. Room service for food was also great. Had one of the fastest and smoothest check-ins and check-outs in recent times. Overall, very happy with the services.
Very Good
230 review
4.2/5
Price from
HK$815
per night
Check Availability
See all Hotels near Betty Morrison Reserve

Latest Reviews for Sydney hotels

Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.7/5
Outstanding
GGuest UserI had high expectations of Capella Sydney after staying multiple times at Capella Bangkok and being treated as though I were the most important person in the hotel, just like all of the other guest who stay there are. The attention to service detail at Sydney location unfortunately failed very short to meet my expectations. The booking process on the website was glitchy and the pricing was inconsistent, sometimes showing pricing including tax sometimes not without indication and only upon receiving confirmation via email from reservations was the price confirmed, which did not match the screenshots of the reservation when I placed the booking so I had to go back and forth with reservations via phone and email to simply confirm the accurate pricing for my stay. After creating an account to log on to their booking platform although the option of modifying the booking was offered, the feature did not work on the site, so you had to cancel the booking and book a new booking if you simply wanted to extend by 1 day. This is before I even arrived at the hotel. When I did arrive, it is of course, no small feat that the restoration of this historic building was carried out with the utmost respect for the architecture, from the flooring material to the fenestration and even the internal grand stair way was brilliantly retro-fitted with current code requirements for the handrail in a historically appropriate yet contemporary solution. The hotel does not have many floors, so I encourage anyone to take the stairs to experience the beauty of the restoration work. The recognition of the strong identity of the urban location and sense of place in Sydney’s CBD offers us a promise, an encounter, as the space of the possible. I wish I could say the same about the interior design. There was a real disconnect between the intent of the architecture and that of the interior design. The decoration at best seemed vague, and so for the guest experience, how could one of have a point of view about the effect of the design? The space of the expectant “possible” relationship I was expecting from the simple activity of stepping into Farrer Place’s south entryway marked Department of Agriculture, as local stories interpreting colonial history with ancestral elements of the Eora people by Waayni artist Judy Watso unfolded, or the sense of expansive freedom through the bronze Palazzo doors on Loftus Street into the latent quiet luxury of the grand stair was lost when I was met with the contrasting designs and colours of the lift lobby vestibule axminster carpet and that of the corridor carpet to the guest rooms, able to be seen in the same frame. Although an argument can be made about eclecticism and the use of curating a collection of exceptional vintage and contemporary objects this was not the case here, it read as a mismatched bric-à-brac (to borrow a Victorian word from the building time period that's true meaning in French means ”any old way” or ”at random”). This hap
Capella Sydney
Capella Sydney
Sydney CBD, Sydney
Price per night from: HKD 3623
4.5/5
Excellent
GGuest UserFirstly, this hotel is perfectly located for business travellers to Macquarie Park Business Centres. The hotel is 5 minutes away from offices, Macquarie Centre and train stations. Absolutely perfect for my work trip. There were some positives. Rooms are fine, completely what you would expect from a business hotel. Bed was comfortable, there was a TV that I never used, space to put luggage and hang up your clothes, a table and a chair etc. However, it goes down hill from there. I'll list the negatives 1 by 1: 1. One pillow had a very strong odour coming from it. Smelled like bad musty BO. I literally had to move the pillow into the cupboard as I couldn't stand the smell. However, this meant that I could smell this musty smell every time I came in and out of the room. 2. 1 of the provide bath towels had a big hole/tear in it. 3. Housekeeping made an error and did not provide shampoo but instead 2 conditioners. Easy enough, I called up reception and they said I have to come down to the reception to get it myself. Fine, went down and was given 1 bottle of shampoo. I went back upstairs to shower only to find that the shampoo given was pre-opened/pre-used. Terrible. After my shower, I went back down to speak to another receptionist who was apologetic and gave me 2 bottles of shampoo. 4. On my second day, I realised housekeeping had not come in, so I went down to speak to the reception again and was told that because of COVID, they only do housekeeping on after the 3rd day of your stay which made it null and void for me. 5. Fitness centre was adequate but they did not replenish the towels and did not clear used towels regularly. On my second day, I had left a used towel on the side as the bin was full. On my third day, the bin was still full and my previous towel still sitting there in the same position I had left it in. Forth day, no more clean towels. 6. If they were so concerned about COVID, they would have more regular cleaning of public areas like the gym and in the hall way where an empty glass and cup set for 3 whole days. The lack of cleaning in public areas to me is unacceptable in the hospitality industry now. All in all, I cannot recommend this hotel to anyone given my concerns above, especially the lack of cleanliness while we are dealing with an epidemic.
Holiday Inn Express Sydney Macquarie Park, an IHG Hotel
Holiday Inn Express Sydney Macquarie Park, an IHG Hotel
Macquarie Park
Price per night from: HKD 725
4.4/5
Excellent
GGuest User4 night stay for Vivid. Chose this as an Accor member and that it was close to the Harbour. Upgraded to a Prestige Suite, Club benefits and was not disappointed. Yes the building is not new, it’s not like the shiny new hotels in town, but it’s solid and my sleeps were uninterrupted and rarely heard noise from the hall. My Suite 930 was spacious, clean, well appointed, Sofitel Bed topper and electric sockets to plug in my adapters to charge. Like other reviews no USB ports but I’m sure most sensible travellers have an adapter. The Club Sofitel access was the perfect addition. Early check-in and waited with a hot tea while my suite was made up. It was 9:30am but the room was rushed and 30 minutes later I was unpacking. Evening canapés and drinks from 5:30pm. Table drink service by Alley and her dedicated, personable, attentive team. They remember your preferences pretty quickly and it became an oasis from Vivid hoping and sightseeing. My suite completely blocked out the light and slept through 2 alarms, it’s the Sofitel Bed topper. Breakfast at Club Sofitel, peaceful, plenty of options to choose from, salmon and capers to a great gluten free station, eggs cooked to order and a great way to start the day. Try the Dilmah Blood Orange and Eucalyptus tea. Thanks Lara. Afternoon Tea served from 2:30 and daily sandwiches , scones, cakes and complimentary drinks, tea, coffee and soft. On entering the Club Lounge, always a friendly greeting, your preferred drink served and a relaxing space anytime of the day. The Club team really made my stay, they work really hard to make your stay great. Housekeeping always made up my room before my afternoon return. Always a Bonjour as you walked past them in the hall. My stay was great. All the staff were friendly and helpful. The Lobby is grand and the history of this hotel makes her great. Not the newest but I prefer tradition and good honest service. Definitely not the style of hotel for everyone but my expectations were met and exceeded beyond imagination. Club Sofitel is a must. ⭐️⭐️⭐️⭐️⭐️
Sofitel Sydney Wentworth
Sofitel Sydney Wentworth
Sydney CBD, Sydney
Price per night from: HKD 1430
4.3/5
Excellent
MMiss WorldwideA nice hotel for a short stay close to darling harbor. The service is decent, and the hotel is clean however it’s very noisy from outside the building and inside, echoes can be heard from all floors. Beds are comfortable and it’s a 5 minute walk to most convenience stores and cafes.
Oaks Sydney Goldsbrough Suites
Oaks Sydney Goldsbrough Suites
Pyrmont
Price per night from: HKD 901
4.2/5
Very Good
GGuest UserGood rates to stay in the heart of the Sydney CBD. Special offer for paying in cash, otherwise the normal charge for using credit card. Located near Town Hall and Queen Victoria Building with easy access to shops, restaurants and transport. Compact Queen Room was small but had the main requirements if you are only staying in the room to sleep and out all day - comfy large bed, TV on the wall, small desk and chair, air con, free wi-fi, small room safe, small fridge and coffee/tea facilities, blackout curtains, regular and nice rain shower fittings. Soap and wall dispensers of shampoo and body wash provided, but other amenities like hair conditioner, iron and iron board or dental kit can be requested from Guest Services (sign with list in the elevator). Friendly staff. Reception closed in the early hours but just use access card. A few negatives. My room was located facing the nearby wall of the building next door (so no view). I requested a view (if possible) but was informed there were no views for my room. I don't think hotels realise how any outlook can make a big difference for some guests to enjoy their stay. If I book again I would check first if a room facing the street was available. Worse and disturbing for me though was the constant humming noise and sometimes slight vibration caused by the air ventilation shafts outside my window (one quite close and attached to the outside wall). It also took a couple of days and some confusion before I received a make up room/do not disturb door sign. Many hotels these days take this lightly and are very casual about such arrangements, but some guests are more comfortable having this sign. Very minor was the cold water barely ran in the bathroom basin which was a little convenient at times. There was a TV entertainment lounge nook in the corridor outside my room which was not used during my stay but I would find that disturbing if it had been. Overall a pleasant stay but check out the different types of rooms available.
Yehs Hotel Sydney Qvb
Yehs Hotel Sydney Qvb
Sydney CBD, Sydney
Price per night from: HKD 709
4.2/5
Very Good
LLois LisleThe locations was great and had easy to access to everything. The tram was right outside and surround by great restaurants. The room was very nice and comfortable. Only issue was after showers the room would have a damp smell but once opening the window for a while it was fine. For the location and price, would definitely go again when in Sydney.
Meriton Suites Campbell Street
Meriton Suites Campbell Street
Haymarket
Price per night from: HKD 1002
4.0/5
Very Good
GGuest UserGorgeous room (: I will give them 5 star hotel. Amazing breakfast all staffs friendly and warm welcome dring was nice.
W Sydney
W Sydney
Sydney
Price per night from: HKD 1759
4.0/5
Very Good
GGuest UserA great place to stay near Light Rail, Chinatown, Central, and shopping. Our room was excellent, and we found the reception staff always welcoming and helpful. We really enjoyed our stay. It is an excellent hotel for location, for guests who may have difficulty walking up and down sloping streets, as it is in a comparably level area.
Metro Hotel Marlow Sydney Central
Metro Hotel Marlow Sydney Central
Sydney CBD, Haymarket
Price per night from: HKD 835
4.0/5
Very Good
CCamintelAlthough my room was very nice and what I expected, unfortunately my overall experience was not very pleasant at this hotel. The staff at the front desk was not only rude, they actually suggested that I find another hotel during check-in because I pointed out a fee discrepancy (credit card surcharges) that was not disclosed during my booking reservation on Trip.com app. Meriton properties doesn’t disclose before, during, or after the reservation (Trip.com) that a credit card usage fee will be added, and that’s dishonest in my opinion. What’s disappointing is the attitude I get for pointing out Meriton’s mistake. First they pointed to the sign on the front desk, however I didn’t make this reservation while standing in their front lobby. Second, they said I should have booked on their website next time where it’s disclosed—perhaps then Trip.com should remove them from their approved hotel list. Finally, to learn of the policy while I check-in by pointing to a sign at the front desk, and then being told that if I don’t like the policy that “I can checkout and take my business elsewhere”, was the last straw and is the definition of horrible customer service and poor resolution management. They could have handled this issue differently and just said, “we will look into it and try to do a better job of informing our customers of our policy online. We apologize for this miscommunication.” They did email me afterwards with an apology but they still didn’t acknowledge their dishonesty in not disclosing their credit card usage fee on Trip.com app.
Meriton Suites Pitt Street
Meriton Suites Pitt Street
Sydney CBD, Sydney
Price per night from: HKD 1002
4.0/5
Very Good
AAnonymous UserGood service and friendly staff in a great location close to transport and the Macquarie Centre.
Courtyard Sydney-North Ryde
Courtyard Sydney-North Ryde
Macquarie Park
Price per night from: HKD 711

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