Pullman Properties in Sydney

The room isn't big, and neither is the lobby. I booked this last minute for a layover, mistakenly thinking the hotel was inside the terminal, which was my own error, so I can't blame the hotel. The airport shuttle service was not cheap, and surprisingly, it was outsourced rather than using the hotel's own vehicles to go directly to the airport. It even made detours to pick up guests from other hotels before heading to the airport, which was a first for me.

Lovely stay in Pullman, we stayed to be close to the blue mountains. The gym had good equipment options, staff were friendly and the room was quiet and clean. Loved the free parking as well. We’d stay here again if we had a need to be in western Sydney.

In short, Pullman Hyde Park Sydney is a great hotel with a gym and pool that offer good views. The rooms are clean, and the location is perfect for accessing all the famous tourist spots. We stayed for 5 nights at Pullman Hyde Park Sydney in mid-May. We arrived at the hotel around 10 AM, which was earlier than the scheduled check-in time. We requested an early check-in at the concierge; however, we were informed that no rooms were available until 1 PM. This was understandable, given our early arrival. While waiting, we appreciated the water dispenser and snacks available for guests. One downside was that the hotel had only three lifts, which were insufficient for the number of guests. One lift even broke down, and the other two were quite slow. We booked a Superior King Room with a Hyde Park view, which was lovely. The room was clean, with no odors or stains. However, our first room was missing disposable slippers and had a broken phone. The staff quickly sent a technician and arranged for us to move to a higher floor with a functioning phone. They were responsive, but we had to move our luggage ourselves, as they were unable to assist with that. (It was around 6pm so they may be short-staffed at that moment.) We spent some time at the gym, but unfortunately, the drinking water ran out around 6 PM. We called the concierge to have it replenished, but no one arrived by the time we left. The pool was decent, and there was also a jacuzzi. However, the jacuzzi was located right next to the gym and in front of the glass entrance, so anyone coming out of the elevator could see you enjoying it, which may or may not be a concern for some guests. A highlight was running on the treadmill while enjoying the stunning sunset over the city skyline—it was spectacular. The location was fantastic! The major bus stops were just a 6-minute walk away, providing easy access to Bondi Beach, Central Station, and Darling Harbour .etc. It was also only a 15-20 minute walk to the harbour, which made exploring the area very convenient. Overall, while I believe there are cheaper options with similar location advantages, the cleanliness at Pullman Hyde Park was notably better than those alternatives.

Great accomodation, great vibe and the staff were very professional and had great knowledge of the area. The check in was very quick during peak time and the valet service was efficient. The room we got had great views and was very clean. Comfortable mattress.

Pros: - My flight arrived early, and the front desk was very considerate and let me check in early. - The room was large, with a kitchen and washer-dryer. - The location was great, with a nice view, just a stone's throw from Circular Quay and the Opera House. Cons: - The air conditioner in the room was broken, making it a bit chilly at night. Two repairs failed to fix it, so I didn't want to bother with it and asked them to come back the next day. I even left a note, but it still wasn't fixed. It rained a lot in Sydney during my stay, so the mornings were still quite cold. - The bathroom sink drain was clogged and water was stagnant. - The washing machine drain had a slightly foul smell. - Breakfast was a la carte, not buffet style.