S&N Phoenix Villa Taizhou

Super bad review! I have stayed in this hotel for many years. I basically choose this hotel every time I come to Jiaojiang. I am also a platinum card member of the hotel. However, the last few stays have not been very good. This time it was simply terrible. All aspects of service could not keep up. Because there has been no fruit for the past few stays, I redeemed the hotel’s welcome fruit rights when booking on Ctrip last night, but there was no fruit until check-out. This is just a small thing. I checked in at the hotel at around 12 o'clock last night. When I checked in, I told the front desk that I wanted to upgrade my room and arrange a room with a bay window for me. The front desk said that they were not sure about the hotel room type, so I asked not to arrange it for me last time. The room I stayed in was noisy because it was right opposite the elevator entrance and linen room, so I had a bad experience last time. The front desk specifically checked the room I stayed in last time and checked me in. Next, we got to the hotel's dirty work. When we got to the room, we found that it was the same room we stayed in last time. I was speechless. I called the front desk and asked me to change rooms because Building 8 is some way away from the hotel. In fact, the entire hotel They are all very big, and I have to walk around all the time between several buildings. I asked someone at the front desk to bring me the room card to change rooms. After waiting for more than ten minutes, someone came to take me to the room in Building 6. It was another walk. I found Building No. 6 and went upstairs to find a room decorated by a veteran cadre. I expressed my dissatisfaction and wanted a normally decorated room. The security guard took me to the front desk. The front desk found a room in Building No. 2. I carried my luggage and went back. I walked with the security guard leading the way to Building 2 and climbed the stairs to the second floor. The security guard couldn't swipe his card to open the room until someone in the room asked "Who is it?" I was shocked. The scene in the news appeared. After driving to someone else's room, the security guard ran back to the front desk to reopen the room. When the security guard came back and went downstairs to the first floor, he opened it and saw that it was the same room type as the original room. There was no change at all. I couldn't help but feel angry. It was already half a century ago. It's past 12:30 in the middle of the night. Do I need to spend more than half an hour to get from the second floor to the room on the first floor? ! I walked back to the front desk and looked for a room in Building 8 again. I was really tired in the middle of the night and kept walking between the various floors of the hotel and the front desk. I could only tell the front desk to bring more room cards to see if there were any suitable ones. Otherwise, I would have to run back again. In the end, I couldn't find a room with tatami mats. After spending forty minutes, I returned to Building 8 and checked into a random room. The hygiene of the room was like this. I could only comfort myself that at least it was not... The one opposite the tool room If I had zero points for this service and cleanliness, I would definitely give it zero points. There was no apology even until check-out.

It’s my first time coming to Taizhou, and the accommodation is fully booked! The scenery of the villa is very good and the coverage of green plants is very high. The rooms are also very beautiful and the hardware and software are very good! The service attitude is also great~

The location is good, the service is good, the environment is good, the facilities are easy to use, and the hygiene is very good

This is the first time I write a negative review, and it is far from what I expected. The attitude of the staff was super indifferent, because the hotel has many floors. The front desk asked the waiter to take us there, but he also had a straight face, as if he owed him a lot of money... The front desk also needed to pay a deposit when checking in... I haven't touched it in a long time. It was a strange feeling when we arrived at the hotel where we paid the deposit. Of all the staff, only the doorman is relatively enthusiastic. He will help open and close the door, put away the luggage, and take the luggage. My friend leaving the hotel wanted to get a big paper bag to put things in. There was one in the room, but we forgot to take it. The front desk just kept it without even looking at it. I replied loudly: "No." The washbasin in the room was very small, and there were mosquitoes in the courtyard room at night due to the weather. The soundproofing was very poor. I was woken up by the voices of people walking in the corridor in the morning. The hotel was still on the phone at that time. I came to ask if I have any room requirements. I said I wanted a quieter one... I was given the first room when I checked in for the first time, but I didn't say anything. I also run a hotel at home, and the first and last rooms will tell the guests if they don't mind. It's not worth the price. , the price of RMB 500 is totally enough➕RMB 50 to stay at the Hilton... I was so happy when I saw that it was the Guobin Hotel in Taizhou, but I was really disappointed...

According to the introduction on the Internet, it is a garden hotel, and it also claims to have a "Guobin Building". The following is the actual situation: 1. The so-called garden of the hotel is basically equivalent to the pocket park at the corner of your house, backed by a hillside, next door is a commercial housing complex 2. There is no elevator in Building 3 of the "Odeon Hotel", so you need to carry your luggage upstairs. Of course, they are willing to help you with your luggage. As for your inconvenient legs and feet, you can only live on the first floor. Do you want to live on the first floor? I'm sorry, you deserved to choose the wrong hotel 3. It is recommended to ask in advance whether there will be a wedding banquet when checking in during holidays. If there is a wedding banquet, you must be mentally prepared to encounter traffic jams inside the hotel after 8 o’clock. If you can’t accept it, it must be rare for hotel guests. Oh, and all the consultation calls you make to the hotel will be recorded by the other party. Everyone should protect themselves and don’t ask less questions. If you don’t ask, the hotel thinks it’s good to let you stay, and you still expect service? Well it doesn't exist.

The price of four stars, the hardware of one star, the public area is so-so, but unfortunately I don't sleep in the public area. The room is similar to a guest house. There is no elevator in the place where I live, and the boxes need to be carried by myself. The water faucet cannot directly operate hot and cold water, it needs to be pulled up and turned. The shower faucet H is cold water and C is hot water, so which language is it marked on? What's even more irritating is that the breakfast ends at 9:30 and 9:30, and no one informs you in advance. You need to dig through your careful observation. In short, there are too many slots...

The second time I stayed, it was still not satisfactory. I booked a double bed for the first time, and the room I was given was a double bed room put together to form a double bed room. I felt very bad; the hotel left a message in the background of the platform and said that it would provide me with breakfast and an upgraded room type next time. I thought, let's try again, the attitude is so good and the feedback is so timely. This time I also booked Phoenix Mountain Villa. I confirmed with the hotel before I checked in and said that I upgraded the room and breakfast. I went to have breakfast in the morning, and the lady at the breakfast front desk said "Sir, you don't have breakfast in your room", I said, "Why don't you check with the front desk, they confirmed with me yesterday", the lady said, why don't you go ask the front desk yourself. Walked to the front desk and told me that the breakfast was not put in. However, the processing at the front desk was fast, and they helped me deal with it immediately, but the attitude of the eldest sister at the breakfast gate was really not very good, and the overall connection was too smooth. To be honest, if I didn’t promise at the beginning, I wouldn’t have given up my hope. I made a promise but didn’t fulfill it well, and there was no explanation in the follow-up, which really made people even more disappointed.

The environment is good, the lobby is grand, and the rooms are new and quiet, thank you Xiao Zhu

Hotel environment is very good, stay very satisfied