Atour X Hotel, South Square, Tianjin West Railway Station

Atour X Hotel, South Square, Tianjin West Railway Station Reviews

Atour X Hotel, South Square, Tianjin West Railway Station

No.26, Back Street, Yonggongzhuang Street, Hongqiao District, Tianjin, ChinaView Hotel Details
Atour X Hotel, South Square, Tianjin West Railway Station
Atour X Hotel, South Square, Tianjin West Railway StationAtour X Hotel, South Square, Tianjin West Railway StationAtour X Hotel, South Square, Tianjin West Railway Station
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Atour X Hotel, South Square, Tianjin West Railway Station Guest Reviews

4.8/5
Excellent
1437 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1437)
Positive reviews(1419)
Reviews with photos/video(160)
Friendly front desk staff(182)
Quiet & comfortable(152)
Delicious breakfast(138)
Good sound insulation(83)
Convenient parking(82)
Clean bathrooms(32)
Close to train station(21)
Great lift(11)
Negative reviews(18)
kimari
Stayed in Mar 2024
Family
40 review
4.7/5
Amazing
Posted on Apr 27, 2024
Staff is helpfull i can not speak chinese i ask staff to book didi and asking to making call to hotel in shangrao they are willing to help me Hotel 10 minutes by walking to tianjin west railway st. Good rooms clean and comfortable
Response from Property: 尊敬的賓客您好：感謝您對我們的信賴與選擇，高質量的服務是我們的基本規範，衹為給您帶來更好的入住體驗！酒店房間配有獨立免費WIFI和智能LED電視，24小時熱水，零壓枕，接觸枱燈，機器人送物等。客人每一絲需求都是我們真誠為之努力的方向，我們會更加努力的，天津西站輕居酒店的全體員工期待您再次光臨！祝您生活愉快！
Guest User
Stayed in Mar 2024
Couples
3 review
4.0/5
Very Good
Posted on May 14, 2024
Everything is ok except we found the room is a little small. Beside this, breakfast is a bit limited with not much varieties to eat. Even though if you pay for the breakfast. It is better to go out and eat from surrounding restaurant.
Response from Property: Thank you for your praise and we will continue to work hard. Welcome to visir us next time.
Goเที่ยวGo
Stayed in Mar 2024
Family
15 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Very closely Tianjin west railway , walk about 15kmin. Staffs help us for laundry and connecting WiFi.
Response from Property: Thank you for your praise and we will continue to work hard. Welcome to visir us next time.
Chi-Lun Wu
Executive Queen Room (Double Bed) (Tv)
Stayed in Mar 2024
Business travellers
181 review
4.5/5
Great
Posted on Apr 4, 2024
The hotel is very close to the railway station and it is very convenient.
Response from Property: Dear guest, thank you very much for giving our hotel a five point review! The hotel is located near Tianjin West Railway Station, making it your best choice for both business and tourism. We are honored to have a pleasant journey with you, and we will continue to strive to live up to your praise. Looking forward to the opportunity to provide you with high-quality service again next time! Looking forward to your visit again and wishing you a pleasant journey!
Anonymous User
Stayed in May 2024
Couples
4 review
4.7/5
Amazing
Posted on Jun 3, 2024
The room is not very big but it is enough. The room is very clean and tidy. The service attitude of the girl at the front desk is very good. She also gave mineral water to drink on the way out. The service of the boy is a bit disappointing. If you don't ask, he won't tell you anything, such as breakfast, wifi, etc. I don't know what it is, where it is, etc. It's not very far from the airport and you can get there quickly by taxi!
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Response from Property: Dear guest, thank you very much for your positive likes for Qing'er! I saw that you were reserved in giving Qing'er a score. Are you afraid that Qing'er will be proud and do it on purpose? Qing'er sincerely hopes that every time you stay, you will be satisfied. The hotel is committed to creating a moving service with environment as its feature, culture as its connotation, and customer-oriented, and strives to make every customer who comes to the store comfortable and happy, come and leave with satisfaction. If you are willing, please give more valuable suggestions to make Qing'er do better and better. I hope there will be years to look back, and grow old together with deep affection. I wish you a happy life.
Guest User
Stayed in Mar 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Apr 27, 2024
The room is very modern. Especially the wireless mobile phone charging function on the bedside table is very user-friendly. The service in the store is very considerate, the West Station is very close, very convenient, quiet, comfortable, clean and tidy, I recommend everyone to choose!
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Response from Property: Dear guests, thank you for your trust and choice. High-quality service is our basic standard, just to bring you a better stay experience! The hotel rooms are equipped with independent free WIFI and smart LED TV, 24-hour hot water, zero pressure pillow, contact lamp, robot delivery, etc. Every need of the guests is the direction we sincerely strive for. We will work harder. All the staff of Tianjin West Railway Station Light Hotel look forward to your visit again! I wish you a happy life!
Lichengdashuaixiaoshuai
Executive Queen Room (Double Bed) (Tv)
Stayed in Mar 2024
Business travellers
34 review
5.0/5
Outstanding
Posted on Apr 17, 2024
I went out with my colleagues, it was very good, I stayed in one room and my colleagues stayed in another room, we all felt that this hotel was very exquisite. And the breakfast was great
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Response from Property: Dear guest, thank you very much for your five-point praise. Qing'er met you unexpectedly, and it is because of your affirmation that it blooms more beautifully. Satisfaction is only the starting point, and surprise and touching are what we pursue. Qing'er's family is committed to providing a comfortable accommodation environment for every friend who comes to the store. The hotel has a 24-hour laundry room, and you can start in the best condition with a refreshed heart. The new tea of ​​the season is at the best temperature for you to enjoy, and we are waiting for you to stop occasionally during your journey, leave one more hour for yourself, and enjoy the leisure of the moment. We look forward to meeting you next time and wish you all the best.
Guest User
Executive Queen Room (Double Bed) (Tv)
Stayed in Mar 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 5, 2024
Facilities: High level of intelligence Service: Very good service attitude, high-quality service, made me feel at home, the front desk staff was very enthusiastic, and I was very satisfied with my stay~ Environment: Nice environment, simple style
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Response from Property: Dear guest: Hello! Thank you very much for staying at Tianjin West Railway Station Qingju Hotel. All the staff of Qingju Hotel are very encouraged to have the opportunity to serve you and receive your praise and recognition. Your satisfaction is the ultimate goal of the hotel service work and our greatest happiness. The hotel will continue to work hard, constantly adjust the development direction in the operation and development, strive to improve the hotel's service level and product quality, further improve the cost performance, meet the different needs of guests, and let you enjoy the most intimate and meticulous service.
Guest User
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 6, 2024
The room is very tidy. Although it is small, the functional divisions are clear. The toilet and bathroom are very clean. The service is also very heart-warming. It really makes you feel at home. Everyone from the hotel front desk to the room service has a very good attitude. Breakfast is rich in variety and the kaffles are delicious
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for staying at Tianjin West Station Qingju Hotel. All employees at Qing'er are encouraged by the opportunity to serve you and gain your praise and recognition. Your satisfaction is the ultimate goal of hotel service and our greatest happiness. The hotel will continue to work hard, constantly adjust its development direction in the process of business development, strive to improve the hotel's service level and product quality, further improve the cost performance, meet the different needs of guests, and allow you to enjoy the most considerate and meticulous services.
Xuhongzhe
Stayed in Feb 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Apr 1, 2024
Good service, clean and tidy room, great breakfast, very convenient for travel, highly recommend everyone to stay at Atour!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your trust and choice. High-quality service is our basic standard, just to bring you a better stay experience! The hotel rooms are equipped with independent free WIFI and smart LED TV, 24-hour hot water, zero pressure pillow, contact lamp, robot delivery, etc. Every need of the guests is the direction we sincerely strive for. We will work harder. All the staff of Tianjin West Railway Station Light Hotel look forward to your visit again! I wish you a happy life!
Sandyellow
Executive Queen Room (Double Bed) (Tv)
Stayed in Feb 2024
Couples
39 review
5.0/5
Outstanding
Posted on Apr 9, 2024
I arrived before the check-in time. The handsome guys at the front desk were very friendly, and the beautiful lady at the front desk I met later was also very cute. I stored my luggage and went out to play. The hotel is very new and close to Tianjin West Station. I can walk there in about 10-15 minutes. The hotel has a ***** theme and is very stylish.
Original TextTranslated by Google
Response from Property: The hotel's reply: Dear guest, thank you very much for your five-point praise of our hotel! The hotel is located near Tianjin West Railway Station, making it your best choice whether you are traveling for business or tourism. We are honored to have a pleasant journey with you and we will continue to work hard to live up to your praise. We look forward to providing you with quality service next time! We look forward to your visit again and have a pleasant journey!
Zhangxianqingyou
Executive Queen Room (Double Bed) (Tv)
Stayed in Feb 2024
Business travellers
23 review
5.0/5
Outstanding
Posted on Mar 22, 2024
The room is spacious and comfortable, the location is easy to find, the decoration is high-end, the breakfast is rich and clean, good reviews
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6/9
Response from Property: Dear guest, thank you very much for your five-point praise. Qing'er met you unexpectedly, and it is because of your affirmation that it blooms more beautifully. Satisfaction is only the starting point, and surprise and touching are what we pursue. Qing'er's family is committed to providing a comfortable accommodation environment for every friend who comes to the store. The hotel has a 24-hour laundry room, and you can start in the best condition with a refreshed heart. The new tea of ​​the season is at the best temperature for you to enjoy, and we are waiting for you to stop occasionally during your journey, leave one more hour for yourself, and enjoy the leisure of the moment. We look forward to meeting you next time and wish you all the best.
Shengshengbuxic
Stayed in Feb 2024
Couples
36 review
5.0/5
Outstanding
Posted on Mar 19, 2024
The hotel with the best service I have stayed in recently It is totally different from the service of a three-star hotel The front desk will help you pour water when checking in The breakfast is also delicious The room is very clean and the TV can be projected A small drink is given when checking out There is a parking lot in the hotel Parking is very convenient and free Great
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your trust and choice. High-quality service is our basic standard, just to bring you a better stay experience! The hotel rooms are equipped with independent free WIFI and smart LED TV, 24-hour hot water, zero pressure pillow, contact lamp, robot delivery, etc. Every need of the guests is the direction we sincerely strive for. We will work harder. All the staff of Tianjin West Railway Station Light Hotel look forward to your visit again! I wish you a happy life!
Guest User
Executive Queen Room (Double Bed) (Tv)
Stayed in Feb 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on Mar 16, 2024
The room was cleaned very well! The takeaway was also picked up and delivered in a timely manner! The overall environment of the hotel is also very good, and the sleep is very comfortable. I will stay here again next time!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your five-point praise. Qing'er met you unexpectedly, and it is because of your affirmation that it blooms more beautifully. Satisfaction is only the starting point, and surprise and touching are what we pursue. Qing'er's family is committed to providing a comfortable accommodation environment for every friend who comes to the store. The hotel has a 24-hour laundry room, and you can start in the best condition with a refreshed heart. The new tea of ​​the season is at the best temperature for you to enjoy, and we are waiting for you to stop occasionally during your journey, leave one more hour for yourself, and enjoy the leisure of the moment. We look forward to meeting you next time and wish you all the best.
Guest User
Stayed in Feb 2024
Solo travellers
5 review
2.0/5
Posted on Mar 15, 2024
The room is very small, and the worst thing is that the room is not soundproof. I can hear the conversation next door clearly, and I can hear the shower next door clearly. I started showering at six in the morning. How can I rest? The front desk said confidently that this is what Qingju means, which means that cheap products are not good. But isn't it the minimum to guarantee a good night's sleep for more than 100 yuan? Except that the mattress is from Atour, there is no other advantage. The breakfast is all Western pastries, with only wontons. Fortunately, I didn't buy it. It's not as good as the breakfast of Hanting Hotel. It's my first time to book Atour, and I'm very disappointed. Except that the mattress is better than Rujia, everything else is similar to Rujia. This price is a bit of a rip-off.
Original TextTranslated by Google
Response from Property: Dear guest, First of all, thank you for choosing our hotel and sharing your experience. We attach great importance to your feedback and sincerely apologize for it. Regarding the issue of small rooms you mentioned, we are well aware that each guest has different needs and preferences, and their feelings about the size of the room will also be different. As a new hotel brand under Atour Life, Light Home is based on the concept of light life and light social interaction. It may pay more attention to the simplicity and functionality of the space, but we also understand that some guests may have higher expectations for the size of the room. In future renovations, we will consider more space utilization and layout optimization to meet the needs of more guests. Regarding the sound insulation problem, we are deeply sorry for the inconvenience caused to you. We have been working hard to improve the sound insulation of the hotel, including the use of high-quality sound insulation materials. We will continue to work hard to improve the sound insulation problem and create a quieter accommodation environment for guests. Regarding the issue of monotonous breakfast, the hotel has been working hard to enrich the types and flavors of breakfast to meet the needs of different guests. The breakfast has the characteristic waffle bar, taco bar, yogurt bar, light water, as well as hot dishes, steamed snacks, porridge, wontons, noodles with stew and other delicacies. At the same time, we will listen carefully to your suggestions and add more choices to future breakfast services to improve the quality and variety of breakfast choices. You also mentioned Light Home and Home Inn as comparison objects. We understand that each brand has its own uniqueness and has different positioning and service standards. The formation of price is not only based on the investment in hardware facilities, but also includes many factors such as service, brand value, and market positioning. We firmly believe that through the unique experience and high-quality service we provide, guests can feel this value. Finally, we once again thank and apologize for your feedback and promise that we will continue to work hard to improve the hotel's service quality and customer satisfaction. Hope