Tokyu Stay Nishi Shinjuku

Tokyu Stay Nishi Shinjuku Reviews

Tokyu Stay Nishi Shinjuku

5 Chome-9-8 Nishi, Shinjuku Ward, Tokyo, 160-0023, JapanView Hotel Details
Tokyu Stay Nishi Shinjuku
Tokyu Stay Nishi ShinjukuTokyu Stay Nishi ShinjukuTokyu Stay Nishi Shinjuku
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Guest Reviews of Tokyu Stay Nishi Shinjuku

8.4/10
Very Good
207 review
Verified reviews
Location8.5
Amenities8.2
Service8.5
Cleanliness8.4
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All reviews(207)
Positive reviews(192)
Reviews with photos/video(43)
Awesome amenities(31)
Easy to get around(29)
Convenient for shopping(22)
Close to metro(18)
Many amenities(11)
Perfect for business trips(5)
Strange smell in room(5)
Friendly front desk staff(5)
Negative reviews(15)
PeterOng
Newly Renovated In 2024 Comfort Double Room Non Smoking
Stayed in Apr 2025
Solo travellers
4 review
6.5/10
Posted on Jun 2, 2025
Need a place near to Shinjuku station area but i can't find anything with reasonable pricing. This place seems ok, not too far, about 2 station away from Shinjuku station, so i book it. The room is "NORMAL" size in Tokyo, 13m. So for larger size people or with more then 1 big luggage good luck to you. you have to sort out where should your luggage be and where should you be or how to move around.  The hotel does not provide room make up services, they will throw the trash or replace towel. But you need to indicate on your door which you need. Over all, good enough to sleep, not much of  space you can talk about. The plus point is the washing machine+dryer in the room, that help me to wash all my dirty clothes so that i can move on to the next place with clean cloths. Coffee and tea bag are at the lobby. toiletries are also at the lobby that you take what's needed.  guess that's how japanese hotel are
EndAreElle
Newly Renovated In 2024 Residential Double Room Non Smoking
Stayed in Mar 2025
Family
3 review
9.5/10
Amazing
Posted on Apr 20, 2025
Great location! very near to a train station and a bus stop! The room was very small for a family of 3 with 3 luggage, so we had to upgrade to a bigger one (payable). I'm happy they got the 2in1 washer dryer, which they also provided the detergent. a little downside is they don't do complete housekeeping every day. they only change trash bin and towels upon request and full housekeeping once a week. everything is clean. also, convenient. I'm very pleased and would definitely come back 😍
MileyL
Newly Renovated In 2024 Comfort Double Room Non Smoking
Stayed in Oct 2024
Couples
5 review
8.5/10
Very Good
Posted on Nov 19, 2024
Very good 2 nights staying at Tokyustay. The hotel location is very convenient, just 5 minutes walk from the station and has family mart and 7-11 nearby. The room is clean and spacious compared with other hotel rooms in Japan. Recommended!
Guest User
Newly Renovated In 2024 Moderate Double Room Non Smoking
Stayed in Mar 2025
Couples
7 review
9.5/10
Amazing
Posted on Apr 24, 2025
Compact and clean hotel room walking distance to key tourist sites. The room was clean and has everything you need.
Anonymous User
Newly Renovated In 2024 Moderate Double Room Non Smoking
Stayed in Sep 2024
Couples
2 review
10.0/10
Outstanding
Posted on Oct 28, 2024
Recommended Hotel nearby Shinjuku , housing area so it wouldn't crowded.. downstairs with Mcdonalds & FamilyMart within 5 minutes walk.. Definitely good place to stay..
Mems
Newly Renovated In 2024 Comfort Double Room Non Smoking
Stayed in Apr 2025
Family
1 review
10.0/10
Outstanding
Posted on Jun 2, 2025
The location is perfect. Close to train station and a lot of restaurant nearby.
JasonKee89
Newly Renovated In 2024 Residential Double Room Non Smoking
Stayed in Jan 2025
Solo travellers
8 review
9.5/10
Amazing
Posted on Feb 16, 2025
The location is OK, but not alot of good food near by, will need to walk quite abit to Shinjuku area. The room abit small but the standard of size in Tokyo prime area...
Benjamin
Newly Renovated In 2024 Moderate Double Room Non Smoking
Stayed in Apr 2025
Couples
3 review
7.5/10
Posted on May 15, 2025
Overall is good. But location is 2 train stops away from main Shinjuku
Rachel Nahmias
Newly Renovated In 2024 Residential Twin Room Non Smoking
Stayed in Nov 2024
Couples
1 review
9.0/10
Great
Posted on Dec 29, 2024
Location is super convenient- 200 m. From the train station, family mart, places to eat around too. The room is small - but it is Tokyo! The staff is helpful and they try to help but some are with limited English.  It’s a good hotels for those seeking to use it to sleep but spend the day out and around!
Audtheway
Newly Renovated In 2024 Comfort Double Room Non Smoking
Stayed in Nov 2024
Couples
31 review
8.0/10
Very Good
Posted on Dec 19, 2024
Very fast check in as they have a self service kiosk! Location was in the middle of oedo line and marunouchi line, that requires at least a 5-10 minutes walk for each depending on your walking speed. For a short stay it would be great, room is not so ideal for big luggages for the room I stayed as it’s really cramped. But if you’re looking to travel on these 2 railways and affordable hotel with washing machine, this is the one for you.
Lai Kah Kin
Newly Renovated In 2024 Residential Double Room Non Smoking
Stayed in Nov 2024
Couples
2 review
10.0/10
Outstanding
Posted on Dec 10, 2024
The washing machine with drying function in the room definitely is a plus point as I can do my our laundry in my room. There are 24 hours shops such as supermarket, pharmacy and food vending machines nearby. Hence it is quite convenient for both either work trip or leisure stay.
Dewi
Newly Renovated In 2024 Comfort Double Room Non Smoking
Stayed in Nov 2024
Couples
1 review
10.0/10
Outstanding
Posted on Dec 10, 2024
This hotel is amazing! Staff extremely friendly. They dont speak english however they tried hard for helping us with g-translate. We used The washing machine at the lobby for free. Def . Will staying at this hotel again. Highly recommended!!
Dhiuyb55579
Newly Renovated In 2024 Residential Double Room Non Smoking
Stayed in Apr 2024
Couples
18 review
5.5/10
Posted on Jun 15, 2024
The hygiene in our room is bad, especially the toilet! There are obvious hair and stains which are basic cleaning work should be done. We have contacted the staff by room phone, but they said they did not know English. I hate this hotel!
Guest User
Newly Renovated In 2024 Comfort Double Room Non Smoking
Stayed in Sep 2024
Family
2 review
9.0/10
Great
Posted on Nov 2, 2024
The room bed were not done daily though the bath towels were changed daily. A good location near to metro.
Guest User
Newly Renovated In 2024 Residential Double Room Non Smoking
Stayed in Sep 2024
Solo travellers
2 review
8.5/10
Very Good
Posted on Nov 1, 2024
This place was small but nice. The amenities were great and so was the staff.