6 Chome-2-11 Ginza, Chuo, Chuo Ward, Tokyo, 104-0061, JapanView Hotel Details
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The Royal Park Canvas Ginza Corridor Guest Reviews
4.4/5
Very Good
191 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.6
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All reviews(191)
Positive reviews(181)
Reviews with photos/video(49)
Great location(64)
Awesome rooms(39)
Clean and tidy(30)
Awesome amenities(21)
Easy to get around(20)
Convenient for shopping(17)
Friendly owner(15)
Well designed(9)
Negative reviews(10)
Anonymous User
Omiki Standard Double Room
Stayed in Aug 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Aug 27, 2024
Everything we nice. The room was spotless, and the location was fantastic.
Response from Property: Thank you for staying at The Royal Park Canvas Ginza Corridor. We are delighted to hear that you were satisfied with our rooms and location. We look forward to welcoming you again. Thank you very much for taking the time to write this review. Best regards, Front team
LAT07
Omiki Standard Hollywood Twin
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 30, 2024
Best word to describe the hotel PERFECT! Location is near to the train station(few different station) all by walking. If U don’t have a picky eater in ur family it’s food heaven there. Extremely clean . All staff extremely friendly. Oh room kind of small. But enough for us . 2 kids 2 adult 4 luggage. Only one huge luggage the rest cabin size. Oh and the projector u need ur phone to cast on the canvas. Love love this hotel. Definitely will be back here again! Look at the bar area!
Response from Property: Dear LAT07, thank you for your stay at The Royal Park Canvas Ginza Corridor. We appreciate your high rating. We are pleased to hear that you were satisfied with your stay at our hotel. We look forward to welcoming you again. Best regards, Front team
Rayne Lim
Omiki Standard Double Room
Stayed in Apr 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 24, 2024
Location is near to Ginza shopping area and around here alot restaurant. Service nice and room is clean and comfortable.
Response from Property: Dear Mr./Ms. Rayne Lim.Thank you for staying at The Royal Park Canvas Ginza Corridor.We are very pleasure to hear that you gave us a high evaluation for both the location and the room.We will continue to make every effort to provide you with satisfactory service.We look forward to your staying with us again.Best regards. Front team.
Guest User
Omiki Standard Double Room
Stayed in Jun 2024
Family
4 review
4.2/5
Very Good
Posted on Jun 22, 2024
Comfortable and clean rooms, spacious and well designed. Has a self-service laundry room which comes in handy. Lots of eateries nearby, walkable to stations. Enjoyed our stay there.
Response from Property: Thank you very much for staying at The Royal Park Canvas Ginza Corridor.The entire hotel staff is pleased to hear that you enjoyed your stay at the hotel and the surrounding area.We hope you will visit our hotel again when you come back to the area. Thank you for taking time out of your precious time to give us your review.Front Staff
Guest User
Omiki Standard Hollywood Twin
Stayed in Jun 2024
Family
3 review
4.5/5
Great
Posted on Jun 9, 2024
This was our first trip to Tokyo. We stayed at a few locations. This hotel is strategically located near Ginza station. For my son, this is a very high-tech hotel. There is a projector you can connect to your phone or laptop for gaming or watching YouTube. The toilet can play music while you shower. It can be connected via Bluetooth to hi-fi.
I like the room's design and its thoughtful attention to detail.
It is near all the bars and good restaurants. It is a great place to stay.
Response from Property: Thank you for staying at The Royal Park Canvas Ginza Corridor.All of our rooms are equipped with a projector and speakers so that you can enjoy your stay in your room.We are very happy to hear that your stay with us has been fulfilling.We look forward to seeing you again in the near future.Thank you for taking the time to write this review.Best regards, Front Office
StoicaMihaela
Omiki Standard Double Room
Stayed in Mar 2024
Couples
12 review
2.7/5
Posted on May 30, 2024
The room we were given was just above the railway. Even if I asked specifically for a quiet room, the hotel staff were inflexible, they just pretend they don't understand my request and didn't want to change the room after the first night, even if I told them I couldn't rest ar all.
Response from Property: Dear Mr./Ms. AtoicaMihaelaThank you for staying at The Royal Park Canvas Ginza Corridor.Thank you also for your review of our hotel.We apologize for the noise and other inconveniences caused by our hotel's location near the railroad tracks.We do our best to make your stay as comfortable as possible, but unfortunately, we may not be able to offer you another room depending on the availability of the hotel.Thank you very much for your valuable feedback.Best regards,Front team
Patrick
Omiki Standard Double Room
Stayed in Dec 2023
Couples
3 review
5.0/5
Outstanding
Posted on Dec 20, 2023
Great location close to Tokyo station
Response from Property: Dear Patrick,Thank you for staying at The Royal Park Canvas Ginza Corridor.We apologize for the delay in replying to your post.We greatly appreciate your perfect rating of our hotel.We are glad you are satisfied with our convenient location.We look forward to serving you again.Thank you.Front Team
Ramona Soares
Omiki Standard Hollywood Twin
Stayed in Feb 2024
Family
2 review
4.5/5
Great
Posted on Feb 12, 2024
Great location, lots of food options and very close to the station as well. Room was a bit small for a family with 2 kids but comfortable overall
Response from Property: Dear Ramona Soares,Thank you for staying at The Royal Park Canvas Ginza Corridor.We appreciate your valuable feedback. Our hotel is conveniently located within walking distance of multiple subway and JR stations, making it very convenient for sightseeing.We will continue to strive for improvements to ensure your comfortable stay. We look forward to your next visit. Front Office
Guest User
Prosecco Standard Twin Room
Stayed in May 2024
Couples
4 review
4.2/5
Very Good
Posted on May 25, 2024
Good location but service is minimal. Good place for food also
Response from Property: Thank you for staying at The Royal Park Canvas Ginza Corridor.We are sorry that we could not provide you with satisfactory service.We will make every effort to provide better service based on your feedback.We look forward to your staying with us again.Best Regards. Front team.
g_soo23
Prosecco Standard King
Stayed in Jul 2023
Solo travellers
20 review
2.2/5
Posted on Jul 15, 2023
The hotel staff are not friendly. Everything is extra charge.
They didn’t deliver water to my room, when I asked for it they said I must pay extra.
I asked for 30 minutes extra for check out but they said it’s extra charge. Completely unwilling to budge and the manager was incredibly arrogant.
The food at the restaurant is terrible, pizza was put in a microwave and loaded with tomato paste.
With the exception of the unwillingness of hotel staff to help, the hotel is convenient, other than that, it’s over priced with less then adequate customer service.
Response from Property: Thank you for staying at The Royal Park Canvas Ginza Corridor.We thank you for taking the time to write your comments.We would like to take this opportunity to express our deepest apologies that your stay with us was not to your satisfaction, despite your having chosen our hotel,We will take your comments seriously and share them with our staff for future issues.Thank you again for taking the time to provide us with your valuable feedback.Front Desk Team
Guest User
Canvas Deluxe Twin
Stayed in Jan 2024
Family
3 review
4.7/5
Amazing
Posted on Jan 4, 2024
Good location and pretty new hotel. Room is slightly on the small side for the largest room size for a family of 4. We stayed twice and was on the 7th and 6th floor respectively. We will probably come back for our next trip. There is some sound from the Shinkansen due to proximity but we were too tired to notice when sleeping.
Response from Property: Thank you for staying at The Royal Park Canvas Ginza Corridor.We are very pleased to hear that your stay with us was comfortable.Thank you very much for your high rating.We look forward to having you stay with us again when you visit Tokyo.Thank you.Front Team
Emmanuel Sung Tak
Omiki Standard Double Room
Stayed in Dec 2023
Couples
5 review
4.2/5
Very Good
Posted on Dec 29, 2023
The location was great, it was between two JR Yamanote Lines with only few minutes walk. You can find a lots of restaurants nearby the hotel. It is also close to Ginza.
Response from Property: Dear Emmanuel Sung Tak,Thank you for staying at The Royal Park Canvas Ginza Corridor.We apologize for the delay in replying to your post.We are very glad to hear that you had a good stay at our hotel.Our hotel is very conveniently located with many restaurants nearby and several subway and train stations within walking distance. We hope you like it.We greatly appreciate your good review about our staff.We look forward to serving you again.Thank you.Front Team
meowink
Omiki Standard Hollywood Twin
Stayed in Dec 2023
Family
4 review
4.2/5
Very Good
Posted on Dec 23, 2023
No fuss hotel, if you're travelling with young kids, do research ahead on nearby food options. Otherwise it is an excellent location.
Response from Property: Dear Meowink,Thank you for staying at The Royal Park Canvas Ginza Corridor.We apologize for the delay in replying to your post.We are glad to hear that you had a pleasant stay with us.Our hotel is very conveniently located near several subways and trains, but as you mentioned, there are many restaurants in the area that serve alcoholic beverages.We look forward to serving you again if you like.Thank you.Front Team
Afsyari
Omiki Standard King Room
Stayed in May 2023
Solo travellers
21 review
5.0/5
Outstanding
Posted on May 21, 2023
Surrounded around the area of the ginza corridor which is the area of loads of food stall, super easy accessibility to barneys ginza and other bigger high end brands too. Breakfast is pretty boring but tasty nontheless. Rooms is totally totally amazing with all the great sound system and very clean and pretty spacious for japan standard. Highly recommend more for couples and travelling friends.
Response from Property: Thank you very much for staying at The Royal Park Canvas Ginza Corridor.We would also like to thank you again for your review of our hotel.We are sorry it took us so long to reply to you even though you took the time to post your review.We are very happy to hear that you had a pleasant stay with us.As for the restaurant, we have recently revised the menu, so we hope you will take a look at our website.We will continue to make every effort to ensure that all of our guests have a pleasant stay with us.We hope you will visit our hotel again when you are in the neighborhood.Our staff looks forward to serving you.Front Desk Team
Yan
Prosecco Standard Double Room
Stayed in Sep 2023
Couples
8 review
4.2/5
Very Good
Posted on Oct 5, 2023
Location is great, nearby has different train station and walking distance to all the luxury shopping and departmental store. Just weekend lobby is too happening that make smokers a bit annoying. As the smoking room is tiny and always packed.
Response from Property: Thank you very much for staying at The Royal Park Canvas Ginza Corridor.Thank you again for taking the time to write a review of our hotel.We apologize for the delay in replying to your inquiry.We have smoking rooms on the 2nd and 1st floors of our hotel.We apologize for the small size of the smoking room due to the size of the hotel.We will make every effort to enhance our services to make your stay in our hotel as comfortable as possible.Thank you very much for your valuable feedback.We hope you will stop by our hotel again when you are in the neighborhood.Front Desk Team