5 Chome-7-1 Omotemachi, Tomakomai City, Hokkaido, 053-0022, JapanView Hotel Details
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Guest Reviews of Hotel Wing International Tomakomai
8.7/10
Very Good
451 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.6
Amenities8.4
Service8.9
Cleanliness8.7
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All reviews(451)
Positive reviews(441)
Reviews with photos/video(138)
Convenient location(77)
Delicious breakfast(60)
Friendly front desk staff(16)
Nice bathtub(10)
Delicious buffet(10)
Perfect for business trips(8)
Strange smell in room(8)
Close to beach(5)
Negative reviews(10)
Anonymous User
Triple Room Non smoking
Stayed in Oct 2025
Family
4 review
8.5/10
Very Good
Posted on Nov 12, 2025
The hotel facilities are old, including the lifts, but overall it's clean.
CBorre
Single Room Non Smoking
Stayed in Jun 2025
Couple
1 review
10/10
Outstanding
Posted on Jul 19, 2025
Spacious room! Unbeatable location. Very near train station. Breakfast is good. We enjoyed our stay here.
Response from Property: Thank you for your wonderful review!
We're thrilled to hear that you enjoyed your stay with us.
It's great to know that you appreciated the spacious room and our unbeatable location near the train station.
We're also glad you liked the breakfast!
We hope to welcome you back for another enjoyable stay in the future.
Anonymous User
Twin Room Non smoking
Stayed in May 2025
Couple
30 review
10/10
Outstanding
Posted on Jul 4, 2025
Hotel was very clean, and there was a nice shampoo bar. Even though it was slightly older, the hotel is very functional.
Response from Property: Thank you for your kind review!
We are delighted to hear that you found our hotel clean and appreciated the shampoo bar.
While we may have a vintage charm, we strive to ensure that all our facilities are functional and comfortable for our guests.
Hotel Wing International Tomakomai
Guest User
Twin Room Non smoking
Stayed in Apr 2025
Family
8 review
8.0/10
Very Good
Posted on Jun 8, 2025
Wonderful and good service experience. I will recommend others to choose this hotel.
Response from Property: Dear LING KITThank you very much for your wonderful feedback.We are delighted to hear that you had a good service experience with us and that you would recommend our hotel to others. Your kind words are a great encouragement to our entire team.We look forward to welcoming you and your friends or family again in the near future.
Anonymous User
Single Room Non Smoking
Stayed in Apr 2025
Solo traveller
11 review
9.0/10
Great
Posted on May 5, 2025
Hotel a little worn down, but still acceptable for the price. The location is near the station and its a good alternative if you want to go noboribetsu but dont want to book the expensive hotels there. The staffs were nice, breakfast is good.
Response from Property: Thank you very much for your satisfaction with Hotel Wing International Tomakomai. We are glad to hear that you were pleased with the breakfast. I believe the inns in Noboribetsu are quite expensive. Since our hotel is a business hotel, I think you can stay here at a relatively affordable price. If you have the opportunity, we would be delighted if you could stay with us again.Hotel Wing International Tomakomai Front
Shiretoko
Triple Room Non smoking
Stayed in Mar 2025
Family
16 review
7.5/10
Posted on May 3, 2025
Great breakfast, room is a bit small for 3 pax, towel has strong detergent smell;
Response from Property: Thank you very much for your satisfaction with Hotel Wing International Tomakomai. We are pleased to hear that you enjoyed the breakfast. However, we sincerely apologize for any discomfort caused by the size and smell of your room. Our triple rooms have been set up recently by adding an extra bed to the originally prepared twin rooms to meet the demand. We are very sorry for any inconvenience this may have caused.Front Desk, Hotel Wing International Tomakomai
Guest User
Single Room Smoking
Stayed in Aug 2025
Other
2 review
7.5/10
Posted on Sep 22, 2025
Old and tired but comfortable. Then the roof leaked through the vent. Kettle but no microwave.
Response from Property: Thank you for sharing your feedback with us.
We appreciate your comments regarding the comfort of your stay. However, we sincerely apologize for the inconvenience caused by the roof leak and the lack of a microwave in your room.
Your concerns are important to us, and we will address these issues to ensure a better experience for our future guests.
We hope to have the opportunity to welcome you back for an improved stay.
Anonymous User
Single Room Non Smoking
Stayed in Jan 2025
Family
4 review
10/10
Outstanding
Posted on Mar 4, 2025
Room is small and cozy, parking payment is 300 yen only. Breakfast is excellent, taste better than 4 stars hotel 😆😆
Response from Property: Thank you very much for staying at Hotel Wing International Tomakomai. We are very happy to receive your kind words about the breakfast. We look forward to seeing you again. Hotel Wing International Tomakomai Front Desk
Guest User
Single Room Non Smoking
Stayed in Oct 2025
Solo traveller
4 review
7.0/10
Posted on Nov 3, 2025
Bit old but is a traditional Japanese style need more update innovation
Guest User
Single Room Non Smoking
Stayed in Nov 2024
Solo traveller
16 review
10/10
Outstanding
Posted on Jan 2, 2025
Location of the hotel was within walking distance of Tomakomai Station. The hotel provides breakfast every morning, and the variety of food and drinks provided was excellent! Near the hotel is a Donki, an arcade and karaoke studio. There are plenty of food options around the area and near the science and art museum.
Would recommend this hotel for it's price, location, breakfast and proximity to entertainment and shopping facilities.
Response from Property: Thank you very much for choosing Hotel Wing International Tomakomai from among the many hotels available. We are honored to hear that you were pleased with our hotel's location and breakfast. As you said, our hotel is close to Tomakomai Station and there are several shops nearby. We will continue to work hard every day to provide services that will please our customers, without relying on our location. Thank you for not only writing a review but also posting a photo. We look forward to seeing you again next time.
Hotel Wing International Tomakomai Front Desk
EmmaElaine
Double Room Non smoking
Stayed in Nov 2024
Travelling with friends
6 review
9.5/10
Amazing
Posted on Dec 9, 2024
everything is good. Breakfast selection is not too much, can be better.
Response from Property: この度はホテルウィングインターナショナル苫小牧へご宿泊頂き誠にありがとうございました。ご滞在中はごゆっくりお寛ぎ頂けましたでしょうか。全てが良かったと多大なるお褒めのお言葉を頂戴し身に余る思いでございます。しかしながらご朝食につきましては改善の余地があるとの事、真摯に受け止め改善に努めて参ります。このたびはお忙しい中クチコミをご投稿頂き誠にありがとうございました。また次回お越しの際にはよりご満足頂けるようサービスの向上に努めて参ります。ホテルウィングインターナショナル苫小牧 フロント
Guest User
Semi Double Room Non smoking
Stayed in Feb 2025
Couple
4 review
6.5/10
Posted on Mar 22, 2025
The hotel is a bit old but clean, not sastify with the parking which cost 300 yen for 24 hrs but the carpark is not connecting to the hotel. The carpark is old and dim, and the lift is broken. I have to use the stair to walk to 1st floor and cross a road to reach hotel
Response from Property: Thank you very much for staying at Hotel Wing International Tomakomai. We sincerely apologize for any inconvenience caused regarding the parking lot. Currently, the contracted multilevel parking structure has an elevator out of order. Therefore, while priority is given to taller vehicles, if there are spaces available, we can also guide you to the flat parking area. If you choose us again, please feel free to come to the front desk. Thank you again for taking the time to leave a review despite your busy schedule. Our entire staff will continue to strive to create a comfortable hotel experience. Hotel Wing International Tomakomai, Front Desk.
Suk Ee Tan
Triple Room Non smoking
Stayed in Jan 2025
Couple
5 review
10/10
Outstanding
Posted on Feb 19, 2025
Hotel room is spacy and have two sink for easy cleaning. They do have shampoo bar for variety choice of brand. Overall are good.
Response from Property: We sincerely thank you for staying at Hotel Wing International Tomakomai this time. We are very glad to receive your kind words about our hotel. If you have any questions or concerns, please feel free to let us know. We look forward to your next visit. Hotel Wing International Tomakomai Front
Guest User
Single Room Non Smoking
Stayed in Dec 2024
Solo traveller
6 review
10/10
Outstanding
Posted on Jan 10, 2025
Great value for solo traveler and the parking is only ¥300 which is very reasonable price. Close to Seico mart.
Response from Property: この度はホテルウィングインターナショナル苫小牧にご宿泊いただき、誠にありがとうございます。大切なご旅行の旅程に当館をお選びいただき、誠にありがとうございます。金額・サービス・設備においてご満足いただけた様で非常に嬉しく思います。また苫小牧にお越しの際は当館までお立ち寄りくださいませ。お忙しい中クチコミのご投稿、誠にありがとうございました。
Julie__07
Semi Double Room Smoking
Stayed in Dec 2024
Solo traveller
1 review
10/10
Outstanding
Posted on Jan 3, 2025
Its near station, very convienent. Fortable price , clean and nice stafff
Response from Property: この度はホテルウィングインターナショナル苫小牧へご宿泊頂き誠にありがとうございました。ご滞在中はごゆっくりお休み頂けましたでしょうか。当館の立地やご料金だけでなく清潔さやスタッフ対応にまでご満足の様子を伺い大変嬉しく思います。お客様のお声を励みに更なる成長に努めて参ります。このたびはお忙しい中クチコミをご投稿頂き誠にありがとうございました。お客様のまたのお越しをお待ちしております。ホテルウィングインターナショナル苫小牧 フロント