The Bay Suites - Entertainment Dist

Perfect spot to stay in Toronto! A beautiful view of the CN Tower, water and downtown Toronto. Walking distance to so many restaurants, shopping, entertainment and transit. Definitely going to be my go-to spot to stay in the city.

The location of the place was really good. downtown close to the stadium and the CN Tower so worked perfectly because it is right at Union Station. I requested parking however when I got there no parking was provided so I needed to call the people to arrange that so it was kind of disappointing. Additionally, I made note upon arrival about a window being broken and mirror and they asked if someone can fix it while I am there but to keep the door unlocked... sorry but no. I was also told to pay for parking, the money went through and they sent a message saying it was deposited into the wrong account, to send it again and then they will issue a refund. When asking to issue the refund first they said it was okay the money was okay... it seemed a little bit fishy when paying for the parking. Overall, the location is good, the place itself it nice but would not recommend to book with the parking as the owners were a tad difficult to deal with.

i love there was 2 bathrooms, me and my friend were able to get ready comfortably. balcony is a little small but very very cool, had chairs unlike our other one. full kitchen for if we wanted to cook. only thing that threw me off guard was i was not prepared for a $300 security deposit. i understand what its needed for but i wish i knew ahead of time getting the room. i am a cleaner myself so i noticed it wasn’t cleaned the best, but anyone else who would get this place probably wouldn’t notice like i did. 4/5

I loved everything about the property the customer service was to die for, the view was breathtaking, its a 6 minutes walk from the Aquarium and right on the next side is the CN Tower!!! There is a grocery store across the street which is super convenient..... OMG I WOULD DO IT ALL OVER AGAIN 😍

Good location for downtown Toronto but unfortunately the pictures on ******* are very misleading. Very dirty apartment, rough shape. Wouldn’t stay here again.

Everything is managed at the property really nicely, wonderful area nice, clean and really comfortable for staying

When we got there in the 12th the front door was defective, it could not lock from the outside, therefore we could not leave the apartment to get supplies. That was a security concern. Thankfully, this was fixed in a few hours. There were inadequate supplies in the apartment. It took 4 days and several follow up to get water glasses, wine glasses and a sauce pan. There are no block out curtains thus making it difficult to sleep at night because of the amount of light from surrounding buildings. The curtains in the apartment are inadequate, with some having missing panes. The place is in need of repairs. The some doors need repair, the granite counter top is broken, the dishwasher does not work, under the fridge is dirty and several of the skirting board around the kitchen/passage area looks like the are rotten, perhaps water damaged.

Unit is very run down - fridge not cold, carpet stained, blinds broken letting in florescent light all night, tub doesn't drain properly, washing machine had super smelly mold in it (unusable). Check in details didn't arrive until the day of, but the check in process was very easy.

The general cleanliness of the apartment was OK. On the other hand, the carpets in the rooms were dirty, the mattresses were dirty and torn and one bed was broken; I actually had to put something underneath to raise it, as it was the one I had already swept over and I realized it later. It would be a good idea to remove the carpets to put in flooring and change the mattresses. I normally expect to get at least equivalent to what I have at home when I rent an apartment. The positive point undoubtedly remains the geographical location of the apartment.