Otsu-738 Ureshinomachi Oaza, Ureshino City, Saga Prefecture, 843-0301, JapanView Hotel Details
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Wataya Besso Guest Reviews
4.3/5
Very Good
66 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.1
Service4.4
Cleanliness4.4
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All reviews(66)
Positive reviews(60)
Reviews with photos/video(30)
Relaxing hot springs(19)
Friendly staff(19)
Tasty food(12)
Clean and tidy(10)
Classy environment(5)
Well designed(5)
Negative reviews(6)
Ajulubu
Stayed in Jun 2024
Family
10 review
3.0/5
Posted on Jul 18, 2024
Hotel is old. Hotel floor corridors are dim. Fulton are too thin. It is the first onsen hotel did not supply body location in the public bath. Room amenities such as facial products, utensils, coffee are not place in the lobby. They are in the front office counter drawer. You have to ask to get it.
But there are special shops inside the hotel. That is amazing. Free welcome green tea for each guest.
Morning 9:00-10:00 public bath stop operate for cleaning.
Ajulubu
Stayed in Jun 2024
Family
10 review
2.7/5
Posted on Oct 12, 2024
Hotel is classic. Aged. Not able to use the hot tub in room as it take me long time to clean I believe.
No need to order breakfast, it was held in a big hall and food was very simple and not worth to wake up early for that.
Guest User
Stayed in Feb 2024
Travel with friends
4 review
4.7/5
Amazing
Posted on Mar 10, 2024
It is an excellent onsen hotel. The service is wonderful. The facility is very good. The dinner and the breakfast are very, very delicious. I have to praise the people working in the hotel as they really care about the customer and explain everything in detail. Excellent experience.
nptriggerpoint thailand
Main Building Regular Floor Regular, Corner Japanese-Style
Stayed in May 2024
Travel with friends
14 review
5.0/5
Outstanding
Posted on Jun 21, 2024
Good place
Guest User
Main Building Regular Corner Japanese Style High Floor Smoking
Stayed in Jan 2025
Travel with friends
19 review
1.2/5
Posted on Feb 24, 2025
This is the worst hotel I've ever stayed in. The bedroom door couldn't be closed. I called the front desk to fix it. They said it was fixed, but it broke again when I opened it. The room was too cold to sleep. I asked to change rooms. The door could be closed, but the room was still very cold. The air conditioner couldn't be adjusted and the temperature couldn't be raised. Later, a warm fan was provided. The quilt cover was also strange. It fell off after sleeping for a while. This is not like a Japanese hot spring hotel. The room fee of more than 3,000 is not worth it. A female service staff took us into the room and introduced the gift shop along the way. When we got to the room, she took out the room precautions prepared in advance from her mobile phone and let us take a look. I didn't feel the warmth of the hot spring hotel at all. When I stayed in a hot spring hotel before, the room would help you warm up the room, and the service attitude was very warm. This time, the feeling was extremely bad. I couldn't push the room even if I wanted to. Where to find a room at 10 o'clock in the evening? The hotel facilities are too old.
Facilities: Poor
Service: Poor
Hygiene: General
Environment: The lobby is OK, the room is extremely poor
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Libby
Main Building Regular Corner Japanese Style High Floor Non Smoking
Stayed in Nov 2024
Travel with friends
15 review
5.0/5
Outstanding
Posted on Dec 21, 2024
Dinner and breakfast were included, so the food was delicious and the soup was really enjoyable. I forgot to take pictures of the room, but please refer to the pictures of the view and dinner outside of the room. I highly recommend this place!
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August Cui
Main Building Regular Corner Japanese Style High Floor Smoking
Stayed in Nov 2024
Couples
21 review
4.8/5
Amazing
Posted on Dec 21, 2024
Facilities: An older hotel, but very high-end
Hygiene: Very clean, everything is very tidy
Environment: Very good environment, beautiful red maple trees, a small river flowing, and a very good hot spring
Service: Very good service, very enthusiastic
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Guest User
[Onsenkyo]Japanese-Style Room
Stayed in Oct 2024
Travel with friends
4 review
4.2/5
Very Good
Posted on Nov 20, 2024
The tatami room includes a private bath. There are two large baths for ladies, one indoor and one open-air. It is really comfortable. The breakfast is buffet style. It is about a three or four minute walk from the bus station. The town is very quiet. You can buy souvenirs and other products in the hotel. If you don't want to go out and don't have a meal, you can buy lunch boxes/sandwiches in the hotel. The price is reasonable and delicious. They are made by the hotel restaurant. Go out to eat the famous hot spring tofu and hot spring ice cream, which are delicious!
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6/12
Guest User
Main Building Regular Corner Japanese Style High Floor Smoking
Stayed in Oct 2024
Travel with friends
16 review
5.0/5
Outstanding
Posted on Dec 4, 2024
This time during our trip to Japan, we were most satisfied with the hotel we stayed in. We booked breakfast and dinner. The breakfast was rich and the dinner was exquisite Japanese cuisine with good taste. It was a great experience.
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Guest User
Japanese-Style Room with Bath
Stayed in Sep 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 28, 2024
The accommodation is old, but it was cleanly maintained and I was able to heal thanks to the kindness of the staff and the comfort and relaxation provided by the hot springs.
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6/8
Anonymous User
Special Japanese-Style Room (Shiobara Type)
Stayed in Aug 2024
Family
3 review
4.5/5
Great
Posted on Oct 3, 2024
The accommodation and meals in different rooms will be different, and eating is not done in the room, so if you are a family, it is best to reserve the same room type. But overall the hotel is very clean and comfortable. 
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yipa
Main Building Regular Floor Regular, Corner Japanese-Style
Stayed in Jun 2024
Other
19 review
5.0/5
Outstanding
Posted on Aug 1, 2024
I passed by and thought it was pretty good. I went to Tokyo and returned to stay for two nights. The hotel has a bit of history and you can see that it is very sophisticated. The tatami room, customer service came to the room at 18:00 to spread the quilt, the smell of the tatami mat is very unique. The breakfast is rich, there are many izakayas around the hotel, I like the quiet feeling of Kyushu. There is a small balcony where you can smoke. The facilities are a bit old but very classy.
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6/19
pageturner
Annex Japanese-Style with Bath
Stayed in Jul 2024
Family
7 review
5.0/5
Outstanding
Posted on Sep 17, 2024
From the moment you enter the hotel lobby, you feel the most expected Japanese-style exquisite and considerate service. The various decorations and landscaping in the hotel are elegant and pleasing to the eye. The welcome drinks, souvenir shop, and library tea shop are all impressive. f Our room is a Japanese-style room, which is spacious and well-equipped. It comes with a tea set and a full jar of Ureshino tea, and an independent and spacious cypress bathtub. Everything you look at makes you feel happy. We also used the restaurant’s tofu hot pot set menu, which was both delicious and unique. The special tofu ice cream is a must-try. The hotel's breakfast is buffet style and very rich. Finally, the hotel can also arrange to take guests to the JR Shinkansen station (Urishino Onsen Station) for free, which is a perfect end to the trip.
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Guest User
Japanese-Style Room with Bath
Stayed in Jul 2024
Family
24 review
5.0/5
Outstanding
Posted on Aug 29, 2024
The hotel is quite old, but simple and comfortable. The hot spring water is also great, and it is said to be good for beauty and skin. The hotel is surrounded by a beautiful river and is located on the hot spring street. It is very close to Ureshino Hot Spring Park, public baths and street hot spring foot baths, and it is only a few minutes' walk away. The breakfast is good, with local hot spring tofu soup and other Japanese delicacies, which are very delicious. The service is also very good. When there are many people and a lot of luggage in our group, they actively provide free station drop-off service. Recommended.
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Fengzhixiaqing
Main Building Regular Floor Regular, Corner Japanese-Style
Stayed in Jun 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Aug 31, 2024
I recommend this hotel to everyone. It is a relatively large Japanese hot spring hotel within one kilometer. The private bath (not the open-air bath) we booked is worthy of being one of the three major beauty hot springs in Japan. The temperature is relatively high, especially in summer.
The hotel environment is very good, the decoration and breakfast are also great. Looking at the apartment I stayed in, I took a lot of photos.