2 Chome-4-6 Odori, Utsunomiya City, Tochigi Prefecture, 320-0811, JapanView Hotel Details
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Guest Reviews of Hotel Newitaya
7.0/10
72 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location6.9
Amenities7.0
Service6.9
Cleanliness7.3
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Positive reviews(13)
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Negative reviews(6)
2泊してしまった客
Single Wide Room
Stayed in Aug 2025
Business traveller
1 review
2.5/10
Posted on Sep 4, 2025
The hotel room smelled bad, and there were stains on the walls. Worst of all, the air conditioning was broken; it was extremely cold when on, and hot when off, making it completely uncomfortable. There was a sign by the bed that said "Currently out of service," which was just shocking.
Despite this, the price was the same as a regular hotel, and it just seemed like they were showing disrespect to their customers under the guise of being a "traditional hotel."
When I told the front desk, they just kept repeating "I'm sorry, I'm sorry," and no concrete action was taken.
I never want to stay here again, and this is a hotel that should be avoided at all costs.
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M460784****
Stayed in Aug 2024
Solo traveller
10 review
4.5/10
Posted on Sep 18, 2024
The carpets and sofas are very bad. The location is close to the station and the service is a bit problematic, but not bad. The breakfast is okay, but the price increase from 1,000 yen to 1,650 yen is a bit unreasonable.
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Guest User
Stayed in Aug 2023
Solo traveller
1 review
8.0/10
Very Good
Posted on Oct 7, 2023
thank you for helping me.
Breakfast was also delicious.
This time I stayed at Motegi to watch the international motorcycle MotoGP race. I wanted to leave early to secure a local parking lot, but it would have been even better if the hotel's morning parking lot opened at 6:30 for a limited time.
I will use it again if I have the opportunity. thank you very much.