The IMPERIAL Vung Tau Hotel

The IMPERIAL Vung Tau Hotel Reviews

The IMPERIAL Vung Tau Hotel

159 Thùy Vân, Phường Thắng Tam, Thành phố Vũng Tầu, Bà Rịa, Vung Tau, Ba Ria-Vung Tau Province, VietnamView Hotel Details
The IMPERIAL Vung Tau Hotel
The IMPERIAL Vung Tau HotelThe IMPERIAL Vung Tau HotelThe IMPERIAL Vung Tau Hotel
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The IMPERIAL Vung Tau Hotel Guest Reviews

4.6/5
Great
127 review
Verified reviews
Location4.7
Amenities4.4
Service4.5
Cleanliness4.7
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All reviews(127)
Positive reviews(122)
Reviews with photos/video(42)
Friendly owner(33)
Delicious breakfast(13)
Great swimming pool(11)
Nice sea view(7)
Convenient location(7)
Well decorated(6)
Close to beach(6)
Classy environment(5)
Negative reviews(5)
VAN NGUYEN - 祥云
Residence Deluxe Twin Room
Stayed in Nov 2024
Family
5 review
4.5/5
Great
Posted on Dec 4, 2024
nice place, good location
Guest User
Heritage Deluxe King Room Non smoking
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 28, 2024
Hotel is clean and nice, but better don’t swim in the sea, water isn’t clean.
Response from Property: Dear Valued Guest,We would like to thank you for taking the time to review The IMPERIAL Hotel, your positive feedback is very much appreciated. Therefore, we are pleased that you found valued and being taken care during your stay. We look forward to seeing you on your next trip to The IMPERIAL Hotel ! Thanks and best regards,Hotel Management Team.
Guest User
Deluxe Triple Non Smoking
Stayed in Nov 2024
Family
2 review
3.5/5
Posted on Nov 18, 2024
The hotel and amenities are very nice but for a Hotel rated as a 5 Star the service is terrible. Otherwise, breakfast buffet, decor and rooms are superb. Need to focus more on SERVICE for the Guests
Guest User
Heritage Deluxe King Oceanview
Stayed in Nov 2024
Couples
9 review
4.5/5
Great
Posted on Nov 23, 2024
The hotel itself has a great feel and is very luxurious with great service. Everything is good, except across the road is basically a 1km + building site, so the vibe of the area is very poor.
yee tian
Heritage Deluxe Twin Non smoking
Stayed in Sep 2024
Family
18 review
5.0/5
Outstanding
Posted on Dec 13, 2024
Very clean and well kept room. Great view from the room facing the swimming pool. The facilities are pretty standard for a 5 star resort. Buffet breakfast was rather disappointing as most of the dishes tasted quite bland. Its a short walk to the beach with breathtaking view. Love our stay there!
NguyenSonny
Heritage Deluxe King Oceanview
Stayed in Aug 2024
Couples
3 review
2.0/5
Posted on Aug 6, 2024
Service is bad Air-conditioned maximum can cool 28-degree room so hot, Can't bring any kind of food to your room even snacks ,right now so nosies because contruction going on across hotel
Response from Property: Dear Mr. NguyenSonny,Thank you for choosing The Imperial Hotel as your accommodation. Our hotel values put guest satisfaction as top priority and we are committed to our guests. We of course would like to do the same for you. We sincerely apology about the services during your stay which could not meet your satisfaction. And your feedback is precious point for head of management know how to improve and make exceptional services to customers. Once again, thank you for choosing us and we look forward to serving you again. Thanks and best regards,The Management TeamMaya Thao (Mrs.)
ngoduyen
Deluxe Triple Non Smoking
Stayed in Jul 2024
Family
2 review
4.7/5
Amazing
Posted on Jul 30, 2024
Hotel staff were very nice and attentive. However, the carpet and bed bench did have some weird smell.
Response from Property: Dear Ms. Ngo Duyen,Thank you for your feedback. We are pleased and willing to hear all your comments during the time you stayed with us. We appreciate your feedback and your comments which are the motivation for us to continue to deliver and develop our services much better to you and our customers. We look forward to welcoming you back to Vung Tau and staying with us at the Imperial Hotel shortly. Thanks and best regards,The Management TeamMaya Thao (Mrs.)
Kang Wei Lee
Heritage Deluxe King Room Non smoking
Stayed in Jan 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 18, 2024
Excellent location. Beach club is opposite the road. Hotel room was good and comfortable. Going for the European class look. Breakfast was very decent with a good mix of various cuisine.
Response from Property: Dear Kang Wei Lee,Thank you for taking the time to review The IMPERIAL Hotel & Residence Vung Tau, your good comment is very much appreciated. We are pleased that you found valued and being taken care during your stay. We look forward to seeing you on your next trip to The IMPERIAL Hotel & Residence Vung Tau! Thanks and best regards,BeBe Yen Nguyen (Ms.)Assistant Front Office Manager.
Alijan
Deluxe Triple Non Smoking
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 8, 2024
Everything was great. The facilities and staff were awesome!
Response from Property: Dear Alijan,Thank you so much for your review of our Hotel and good 5 star ratingWe are very happy to read that have enjoyed the professional service and have good impression with facilities from The Imperial Hotel & Residence Vung Tau.We are looking forward to welcoming you back in our hotel.Thanks and best regards BeBe Yen Nguyen (Ms.)Assistant Front Office Manager.
Memelon8989
Deluxe Triple Non Smoking
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 10, 2023
Very nice place and service is very good . Food is good have private beach. Have kid’s club.
Response from Property: Dear Valued Guest,Thank you so much for your review of our Hotel and good 5 star ratingWe are very happy to read that have enjoyed the professional service and have nice impression with our private beach from The Imperial Hotel Vung Tau.We are looking forward to welcoming you back in our hotel.Thanks and best regards BeBe Yen Nguyen (Ms.)Assistant Front Office Manager.
Sanchez
Residence Deluxe King Room with Seaview Non smoking
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 7, 2024
Amazing, amazing, amazing. The place is beautiful, the staff are super friendly, the amenities are great and did I say it was amazing ? Definitely value for money. Will definitely be back there again
Response from Property: Dear Valued Guest,Thank you for choosing The Imperial Hotel. We are very happy to see your comment that have a wonderful time and enjoyed the professional service from The Imperial Hotel.We are looking forward to welcoming you back in the Vung Tau. Thanks and best regards!Maya Thao (Ms.)Duty Manager.
Guest User
Deluxe Triple Non Smoking
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The hotel is nice and breakfast and the restaurant food is nice I would like to come back there
Response from Property: Dear Valued Guest,Thanks for the rating! Great vacations are a service we pride ourselves in providing, and it's great to know our guests see this. Hope to see you back for another relaxing stay soon!Thanks and best regards,BeBe Yen Nguyen (Ms.)Assistant Front Office Manager.
Jerry George Abraham
Residence Deluxe King Room with Seaview Non smoking
Stayed in Apr 2024
Family
26 review
5.0/5
Outstanding
Posted on May 1, 2024
Excellent stay. Great staff and had a pleasant stay. Thanks 🙏 great food too.
Response from Property: Dear Jerry George Abraham,Thank you for taking the time to review The IMPERIAL Hotel & Residence Vung Tau, your good comment is very much appreciated. We are pleased that you found valued and being taken care during your stay. We look forward to seeing you on your next trip to The IMPERIAL Hotel & Residence Vung Tau! Thanks and best regards,BeBe Yen Nguyen (Ms.)Assistant Front Office Manager.
Nguyen Binh Yen
Heritage Deluxe King Room Non smoking
Stayed in Aug 2023
Business travellers
3 review
4.2/5
Very Good
Posted on Aug 22, 2023
Hotel is okie for my trip. Breakfast is so so. Location and beach is good
Response from Property: Dear Hong Phuong,Thank you for taking the time to review The Imperial Hotel Vung Tau, your good comment is very much appreciated. We are pleased that you found valued and being taken care during your stay. We look forward to seeing you on your next trip to The Imperial Hotel Vung Tau! Thanks and best regards,BeBe Yen Nguyen (Ms.)Assistant Front Office Manager.
Guest User
Heritage Deluxe King Room Non smoking
Stayed in Jan 2024
Family
2 review
4.7/5
Amazing
Posted on Jan 10, 2024
A stunning hotel in a good location. One thing to be aware of is the famous night market is no longer trading. Overall a pleasant stay with excellent service. Plenty of choices for breakfast and nothing is not too for staff. Highly recommended.
Response from Property: Dear Valued Guest,Thank you for your kind words regarding your experience with us. We are glad to know you had such a nice time on your vacation and thank you for your recommendation. We are looking forward to welcoming you again soon. Thanks and best regards!Maya Thao (Ms.)Duty Manager.