Novotel Wellington Reviews

Response from Property: Dear Guest,Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location and the convenience of direct lift access to Lambton Quay. It is also gratifying to know you found our rates reasonable. We appreciate your comments about breakfast and will certainly consider them as we strive to enhance our offerings.Best regards,Thai LeFront Office ManagerNovotel Wellington

Response from Property: Dear Nicholas Ling,Thank you for taking the time to share your positive experience at Novotel Wellington. We are delighted to hear that you found our location convenient and that our hotel met your needs during your solo business travels. Your feedback is greatly appreciated, as it helps us continue to provide excellent service to our guests.Best regards,Thai Le Front Office Manager Novotel Wellington

Response from Property: Dear Guest,Thank you for your kind words regarding your recent stay at Novotel Wellington. We are thrilled to hear that you found our hotel to be clean and enjoyed the friendly service provided by our team. Your satisfaction is our top priority, and we look forward to welcoming you back for another pleasant experience in the future.Thai Le Front Office Manager Novotel Wellington

Response from Property: Dear Katharine,Thank you for your lovely feedback.We’re so pleased to hear that your family enjoyed a clean and comfortable stay with us, and that our central location made exploring Wellington easy and enjoyable. Being so close to the cable car and main attractions is certainly a highlight for many of our guests — we're glad it worked well for you too.We truly appreciate your recommendation and hope to welcome you and your family back again soon.Warm regards,Leigh FrameGeneral ManagerNovotel Wellington

Response from Property: Dear Guest,Thank you for your feedback, and I’m glad to hear you found the room spacious and our team responsive throughout your stay.I do apologise for the inconvenience caused by the electrical issues, including the faulty power outlets and TV connectivity. While I’m pleased our team was able to offer solutions promptly, I understand this impacted your overall experience, and we are currently addressing these technical concerns to ensure more reliable amenities for all our guests.Your understanding and kind words about our staff are truly appreciated. We hope to welcome you back soon for a more seamless stay.Warm regards,Leigh FrameGeneral ManagerNovotel Wellington

Response from Property: Dear Guest,Thank you for your kind feedback! We’re delighted to hear that you found the room clean and tidy and enjoyed our convenient location near the commercial area. We hope to welcome you back to Novotel Wellington for another great stay!Best regards,Leigh FrameGeneral ManagerNovotel Wellington

Response from Property: Dear Guest,Thank you for your wonderful review!We're so pleased to hear you had a restful stay and that our team made you feel welcome. Your kind words mean a lot to us, and we’re delighted everything met your expectations.We look forward to welcoming you back to Novotel Wellington in the future.Warm regards,Thai Le Front office manager Novotel Wellington

Response from Property: Dear Jessie,Thank you for sharing your feedback. We regret to hear that our receptionist was unable to provide the necessary information regarding dining options and local attractions. We will ensure our team is better informed to assist guests with recommendations and essential details. Your comments are valuable in helping us improve our service. We appreciate you choosing Novotel Wellington and hope to provide you with a better experience in the future.Best regards,Leigh FrameGeneral ManagerNovotel Wellington

Response from Property: Thank you for sharing your feedback. Sorry that your stay was not as good as you wanted If you ever find yourself in the area again, we’d love the opportunity to welcome you back for a longer stay.Safe travelsThai Le Front Office Manager Novotel Wellington