Stayed here 5 April 2024. Room was nice, clean and comfortable, however there was an extractor fan in the bathroom that was on constantly, could not be turned off, which was noisy. Reception staff not helpful at all, only muttered one of two words during check-in. I had to ask what time breakfast was served and whether we needed to book a table. We went to the restaurant/cafe at around 5pm which was empty. Bar/restaurant staff member wasn’t friendly at all, we felt like we were putting him out by ordering drinks. We looked at the menu and was going to order food. There was no kids menu however the main menu said a kids menu was available just ask a staff member, which we did and the staff member reluctantly handed over a kids menu. There were about 6 choices of main meal on the menu, when we went to order we were told they didn’t have the meal we were wanting to order and there were some other things they didn’t have. We could have been advised of this at the time we were given the menu!!! We just felt like they could not be bothered to serve or cook us the food. The kitchen was behind the bar and we could see the lights were off. We then decided not to bother eating there as it seemed too much of a bother for the staff. Overall room clean and comfy but staff need to brush up on their customer service skills.