A very shameful hotel. I deposited my baby stroller and suitcase at the front desk, but no luggage tag was given when I deposited them. When I picked them up, I only got the suitcase, but no baby stroller. The taxi was unwilling to drive to the hotel lobby... Of course, there was no porter to help you with your luggage, etc. When we arrived at the train station, we found that there was no baby stroller. We called the hotel, and the chairman of your hotel promised to send it back on WeChat. The courier fee was 28 yuan. He said a lot of employee mistakes should be punished. I don't think it's necessary to punish anyone for 28 yuan, so I just said I would bear the 28 yuan. As a result, I paid 73 yuan for the actual shipping fee. The reason was that they inexplicably sent two large cardboard boxes to me. They also felt embarrassed, so they said they would bear half of the courier fee. Finally, we negotiated to issue an invoice from Atour, and they paid 29 yuan for the courier fee. I paid the full amount first, and they followed the financial process and paid it on Monday at the latest. I think it's OK. I waited for half a month for the courier fee of 29 yuan, and it hasn't been paid yet. Today, the manager said that he doesn't think it can be paid. Alas, this hotel is not on Gulangyu Island at all. It is far from the train station and the airport, with inconvenient transportation and deserted surroundings. When I booked, I was fooled by the words "Gulangyu Pier". When I arrived at the hotel, I was told that it was far from the train station due to traffic jams. I thought I was going out for the experience, so I gave up. It's hard for me, but I have to drag my family with me. I hurriedly stayed for one night and had to work hard the next morning. I was worried about being stuck in traffic and missing the train, but I didn't feel anything unpleasant. But I didn't expect that I would suddenly understand that Xiamen Haicang Gulangyu Pier Seaview Atour Hotel could be so embarrassing after storing my luggage at the front desk. In fact, there is no sea view at all and it is not on the pier at all... It's hard to say who expects this hotel to stay? There are too many screenshots to post one by one, so I'll just post a few randomly for everyone's enjoyment.
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